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Review Highlights
30 Minutes of Ads

We arrived on time for the 1440 scheduled showing. The movie actually started at 1310. We... read more

Reviewed 3 days ago
via mobile
Same vue quality , less crowded than Westfield

Easy to get to. Less crowded. Lots of leg room. The ticket machine is at the bottom of escalator so... read more

Reviewed 19 May 2018
via mobile
Read all 20 reviews
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Traveller Overview
  • Excellent20%
  • Very good15%
  • Average20%
  • Poor20%
  • Terrible25%
3 days ago
“30 Minutes of Ads”
31 Jul 2018
“Disability issues with some screens”
Suggested duration: 2-3 hours
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Ariel Way | Westfield London Shopping Centre, London W12 8PP, England
+44 345 308 4620
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Reviews (20)
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1 - 10 of 19 reviews
Reviewed 3 days ago via mobile

We arrived on time for the 1440 scheduled showing. The movie actually started at 1310. We understand a few trailers and ads, but 30 mins is not right. We’ll know next time. BTW £14 Hould be a high enough ticket price to sit in any...More

Thank TwinsFanInOz
Reviewed 31 July 2018

Today we had a birthday visit to this cinema. We bought the tickets and returned for the show. Screen 20 is on the top floor and only accessible by two lifts. One member of our party is unable to go in a lift, quite a...More

1  Thank ImpatientMum
Reviewed 19 May 2018 via mobile

Easy to get to. Less crowded. Lots of leg room. The ticket machine is at the bottom of escalator so remember to pick up your tickets as you go up. Will definitely visit again.

Thank Wanderer745403
Reviewed 28 April 2018 via mobile

Saw a movie tonight on Screen 20. It felt like a sauna the second we walked in. It had to have been at least 30-33 for the entire movie. Everyone was fanning themselves and stripping off as much clothing as they could. By the end...More

Thank Christina C
Reviewed 11 June 2017 via mobile

Went to watch Guardians of the Galaxy 2 on the 10th of June. Everything was fine apart from the fact that the theatre room 20, was hot like a sauna. Din't manage to enjoy the movie and after the movie I could see other customer...More

Thank spaacemaan
Reviewed 10 May 2017

Location is fine,quite accessible and close to the mall. Movie theater is decent with good sound system BUT the killer is customer service, guy at the popcorn counter was extremely lazy and literally cried to see another guest in the queue. He took more than...More

Thank Abhiram J
Reviewed 26 April 2017 via mobile

I love going to the cinema but I hate going to the cinema. With tv being so good these days and people having such fantastic home cinema systems the big screen experience has got to re think how it runs its business. Why would I...More

1  Thank nick_mccarthy
Reviewed 29 November 2016 via mobile

Incompetent staff who barely speak English meant I missed the beginning of my film. I visited today, arrived 10 minutes before the start time of the film, but the server took 25 minutes to serve the 4 people in front of me. The film I...More

Thank Opentage
Reviewed 7 September 2016 via mobile

I attended a film festival here that was over 5 days. The whole cinema was closed for the festival so the staff really looked after us, nothing was too much trouble and they were always really friendly and chatty. I didn't hear any complaints from...More

Thank Suzy K
Reviewed 26 August 2016 via mobile

Very slow customer service It seems they just dont care Went with my boyfriend to see Suicide Squad and waited like 15 min for the assistant to serve two guys in front of us. We missed the film start so just went to westfield cinema...More

1  Thank Liana B
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