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We arrived on time for the 1440 scheduled showing. The movie actually started at 1310. We understand a few trailers and ads, but 30 mins is not right. We’ll know next time. BTW £14 Hould be a high enough ticket price to sit in any...More
Today we had a birthday visit to this cinema. We bought the tickets and returned for the show. Screen 20 is on the top floor and only accessible by two lifts. One member of our party is unable to go in a lift, quite a...More
Saw a movie tonight on Screen 20. It felt like a sauna the second we walked in. It had to have been at least 30-33 for the entire movie. Everyone was fanning themselves and stripping off as much clothing as they could. By the end...More
Went to watch Guardians of the Galaxy 2 on the 10th of June. Everything was fine apart from the fact that the theatre room 20, was hot like a sauna. Din't manage to enjoy the movie and after the movie I could see other customer...More
Location is fine,quite accessible and close to the mall.
Movie theater is decent with good sound system BUT the killer is customer service, guy at the popcorn counter was extremely lazy and literally cried to see another guest in the queue. He took more than...More
I love going to the cinema but I hate going to the cinema. With tv being so good these days and people having such fantastic home cinema systems the big screen experience has got to re think how it runs its business. Why would I...More
Incompetent staff who barely speak English meant I missed the beginning of my film.
I visited today, arrived 10 minutes before the start time of the film, but the server took 25 minutes to serve the 4 people in front of me. The film I...More
I attended a film festival here that was over 5 days. The whole cinema was closed for the festival so the staff really looked after us, nothing was too much trouble and they were always really friendly and chatty. I didn't hear any complaints from...More
Very slow customer service
It seems they just dont care
Went with my boyfriend to see Suicide Squad and waited like 15 min for the assistant to serve two guys in front of us.
We missed the film start so just went to westfield cinema...More