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Vue Shepherd's Bush

Ariel Way | Westfield London Shopping Centre, London W12 8PP, England
+44 345 308 4620
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Review Highlights
Same vue quality , less crowded than Westfield

Easy to get to. Less crowded. Lots of leg room. The ticket machine is at the bottom of escalator so... read more

Reviewed 1 week ago
A TripAdvisor Member
via mobile
Mediocre experience

Saw a movie tonight on Screen 20. It felt like a sauna the second we walked in. It had to have been... read more

Reviewed 4 weeks ago
Christina C
,
San Jose, California
via mobile
Read all 18 reviews
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  • Excellent24%
  • Very good16%
  • Average22%
  • Poor16%
  • Terrible22%
1 week ago
“Same vue quality , less crowded than Westfield ”
4 weeks ago
“Mediocre experience”
Suggested Duration: 2-3 hours
LOCATION
Ariel Way | Westfield London Shopping Centre, London W12 8PP, England
CONTACT
Website
+44 345 308 4620
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1 - 10 of 17 reviews

A TripAdvisor Member
71
Reviewed 1 week ago via mobile

Easy to get to. Less crowded. Lots of leg room. The ticket machine is at the bottom of escalator so remember to pick up your tickets as you go up. Will definitely visit again.

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Saw a movie tonight on Screen 20. It felt like a sauna the second we walked in. It had to have been at least 30-33 for the entire movie. Everyone was fanning themselves and stripping off as much clothing as they could. By the end...More

Thank Christina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2017 via mobile

Went to watch Guardians of the Galaxy 2 on the 10th of June. Everything was fine apart from the fact that the theatre room 20, was hot like a sauna. Din't manage to enjoy the movie and after the movie I could see other customer...More

Thank spaacemaan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 10 May 2017

Location is fine,quite accessible and close to the mall. Movie theater is decent with good sound system BUT the killer is customer service, guy at the popcorn counter was extremely lazy and literally cried to see another guest in the queue. He took more than...More

Thank Abhiram J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2017 via mobile

I love going to the cinema but I hate going to the cinema. With tv being so good these days and people having such fantastic home cinema systems the big screen experience has got to re think how it runs its business. Why would I...More

1  Thank nick_mccarthy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2016 via mobile

Incompetent staff who barely speak English meant I missed the beginning of my film. I visited today, arrived 10 minutes before the start time of the film, but the server took 25 minutes to serve the 4 people in front of me. The film I...More

Thank Opentage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2016 via mobile

I attended a film festival here that was over 5 days. The whole cinema was closed for the festival so the staff really looked after us, nothing was too much trouble and they were always really friendly and chatty. I didn't hear any complaints from...More

Thank Suzy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2016 via mobile

Very slow customer service It seems they just dont care Went with my boyfriend to see Suicide Squad and waited like 15 min for the assistant to serve two guys in front of us. We missed the film start so just went to westfield cinema...More

1  Thank Liana B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2016 via mobile

Frustrating cinema , has wide range of films which is great, the screens and seating are fine , but due to the location it seems to attract idiots There should be a check before entering to see if certain adults can behave for 2 hours...More

Thank Ryan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2016 via mobile

Went for the 11am showing brilliant seats lots of leg room and sound was spot on . Seemed to be a bigger then a verse VUE screen which was great. All staff friendly but the popcorn seller OMG how slower thank goodness for adverts otherwise...More

Thank Cclifford75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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