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Exclusive Airports

Open Now: 00:00 - 23:59
Open today: 00:00 - 23:59
Book In Advance
Tours from Exclusive Airports tend to sell out - travellers recommend booking in advance!
5
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Certificate of Excellence
Traveller Overview
  • Excellent83%
  • Very good7%
  • Average2%
  • Poor2%
  • Terrible6%
Travellers talk about
About
We are specialised in airport transfers in the United Kingdom and accept all type of card payment through online booking.
Open Now
Hours Today: 00:00 - 23:59
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Contact
Coles Green Road | Cricklewood, London NW2 7HD, England
Website
+44 20 3004 5032
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Reviews (374)
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All reviews always on time heathrow airport london airports reliable service friendly driver great car nice cars driver arrived early driver waiting meeting point vehicle dispatch customs journey whatsapp passengers route
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1 - 10 of 356 reviews
Reviewed 26 October 2018 via mobile

Have used this company before but won’t again. Driver was an hour late and said he didn’t even know about the pickup. I didnt even receive a dispatch email until 10 minutes before he turned up so they hadn’t even planned the pickup. They also...More

Date of experience: October 2018
Thank DanB1719
Carin R, Public Relations Manager at Exclusive Airports, responded to this reviewResponded 4 November 2018

Hi Dan, So sorry to hear about your experience. So that we are able to look into what went wrong more efficiently please reply with your order number or open a help desk ticket via https://www.exclusiveairports.com/contactus.php, with the order number included.

Reviewed 5 October 2018

I had a chance to use this service many years back, when we started renting apartments to stay while in London. This time I had four people on a 17-day trip across four different countries in Europe and Asia. As such I needed a bigger...More

Date of experience: August 2018
Thank MNLeisureTraveller
Carin R, Public Relations Manager at Exclusive Airports, responded to this reviewResponded 4 November 2018

Hi, Thank you for the 5 star review, we are glad that you have continued to enjoy using our service during your travels. We also thank you for your kind comments on the driver that picked your group up from Heathrow Airport. These comments will...More

Reviewed 25 July 2018

I have used this service so many times over the past year and have only wonderful things to say. The drivers are always kind, accommodating and on time. Whether I'm being picked up at the airport at midnight or heading there at 3 in the...More

Date of experience: July 2018
Thank Jessica W
Carin R, Public Relations Manager at Exclusive Airports, responded to this reviewResponded 25 July 2018

Hi Jessica, Thank you for the 5 stars, we are glad that you have continued to enjoy using our service. We look forward to your next journey to the airport! Be sure to follow @ExclusiveAirports on Facebook and @ExclusiveTaxi on Twitter to keep up to...More

Reviewed 23 July 2018

Do not use this service. Arrived at the airport late at night and there was no driver waiting for us. Called the company and inquired where our driver was. They said "there was an issue" but he'd be there within 10-15 minutes. 20 minutes later,...More

Date of experience: July 2018
Thank Jake C
Carin R, Public Relations Manager at Exclusive Airports, responded to this reviewResponded 25 July 2018

Hi Jake, So sorry to hear about your experience. So that we are able to look into what went wrong more efficiently please reply with your order number or open a help desk ticket via https://www.exclusiveairports.com/contactus.php, with the order number included.

Reviewed 19 July 2018

I've been a customer for several years however in the past year, there service has really slipped and I won't use them again. Initially I thought the late pickup was one off but after 3 poor experience (15-30mins late) , it's how they operate and...More

Date of experience: July 2018
Thank nikkignz
Carin R, Public Relations Manager at Exclusive Airports, responded to this reviewResponded 22 July 2018

Hi, We are sorry to hear about your negative experience. It would be a shame to lose your custom after several years. Please provide the order numbers on your last few journeys so that we can look into what went wrong. Drivers are given ample...More

Reviewed 18 July 2018

I booked a ride to Heathrow aiport and we had 3 check-in suitcases and 1 hand luggage. While we were on the way, the driver has a phone call with someone he claimed from the company, they were talking in their own language that I...More

Date of experience: July 2018
Thank Linh P
Carin R, Public Relations Manager at Exclusive Airports, responded to this reviewResponded 22 July 2018

Hi Linh, We are sorry to hear about your experience. After looking into the data on your order I can see that the luggage you had with you along your journey was classed as 4 check in luggages, as per specifications and guidelines displayed on...More

Reviewed 16 July 2018

Car service to drop off my daughter. Great service, called me several times as we got caught in 70 minute immigration line at Heathrow. Car and driver waited. Had to pay a bit more for waiting time but given we finally left Terminal 3 almost...More

Date of experience: July 2018
Thank michaeljpaulus
Carin R, Public Relations Manager at Exclusive Airports, responded to this reviewResponded 17 July 2018

Hi Michael, Thank you so much for your review, We're glad to hear that you and your daughter enjoyed using our service. I will pass your comments onto the team so that this can be relayed back to your driver. We look forward to the...More

Reviewed 15 July 2018

Been using Exclusive Airports for many years for taxi transfer between Heathrow and London. Very competitive prices and reliable, clean cars. Would recommend.More

Date of experience: July 2018
Thank Dsareen
Carin R, Public Relations Manager at Exclusive Airports, responded to this reviewResponded 17 July 2018

Hi, Thank you for your feedback, we are glad to hear that you enjoy using our service. We cannot wait to see you again! Be sure to follow @ExclusiveAirports on Facebook and @ExclusiveTaxi on Twitter to keep up to date with our latest news and...More

Reviewed 9 July 2018

Always use this company for airport bookings. online reservation is seamless, phone is answered promptly if I have to make any changes and the cars are always on time, clean and excellent drivers.More

Date of experience: July 2018
Thank Carol O
Carin R, Public Relations Manager at Exclusive Airports, responded to this reviewResponded 10 July 2018

Hi Carol, Thank you for your feedback, we are glad to hear that your journey met your expectations and also that you continue to travel with us for your airport bookings. We are already looking forward to seeing you on your next trip! Be sure...More

Reviewed 5 July 2018

Upon arrival at Heathrow, received message from driver already, I waited for 10-15 mins due to bad traffic outside the terminal which I can understand. Driver was nice, since my destination address didn't show correctly on the GPS but the driver tried very hard to...More

Date of experience: June 2018
1  Thank coffee12345
Carin R, Public Relations Manager at Exclusive Airports, responded to this reviewResponded 10 July 2018

Hi, Thank you for your review, we are glad to hear that you had a good journey We look forward to seeing you again soon! Be sure to follow @ExclusiveAirports on Facebook and @ExclusiveTaxi on Twitter to keep up to date with our latest news...More

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Questions & Answers
Ask a question
Beachsidegirl
28 February 2018|
AnswerShow all 3 answers
Response from Carin R | Property representative |
Dear customer, The prices are per vehicle. Regarding the additional hand bags, if you have too many hand luggage you many need to upgrade your vehicle. If not, there will be no additional charge for your additional hand... More
0
Votes
KimAnn2015
22 June 2016|
AnswerShow all 6 answers
Response from Carin R | Property representative |
Dear Customer, Gratuities are something that a person offers if he/she is happy with the level of service rendered, hence its upon the customers call to offer a tip to the driver if they were satisfied with the service... More
0
Votes