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Angels Cars

203-205 The Vale | The Vale Business Centre, London W3 7QS, England
+44 20 8992 6364
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very poor service

We booked a cab on line to pick us up at midnight and were left waiting for half hour before being... read more

Reviewed 3 weeks ago
haroon s
,
London, United Kingdom
Made me 2 hours late for my sisters wedding.

Worst cab ever. Never book with them. Awful rude customer service too. Booked 2 days in advance and... read more

Reviewed 4 weeks ago
Sarah O
via mobile
Read all 86 reviews
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Overview
  • Excellent19%
  • Very good3%
  • Average2%
  • Poor5%
  • Terrible71%
3 weeks ago
“very poor service”
28 Feb 2018
“Variable service - disappoints when it is most needed”
LOCATION
203-205 The Vale | The Vale Business Centre, London W3 7QS, England
CONTACT
Website
+44 20 8992 6364
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1 - 10 of 83 reviews

Reviewed 3 weeks ago

We booked a cab on line to pick us up at midnight and were left waiting for half hour before being told that there were none available. We rang them twice before to find out where the cab was and nothing was mentioned that they...More

Thank haroon s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Worst cab ever. Never book with them. Awful rude customer service too. Booked 2 days in advance and driver is 1 hour late.

Thank Sarah O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2018

I was looking for a cab to take my wife and I from Twickenham to a wedding at Farnham. Angels price was the best, £43.30. I confirmed the booking on the morning and was told all was fine and we would be picked up at...More

Thank Bev094
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 30 March 2018

Booked a cab for my trip a week in advance - I got a call the night before to tell me that they will be busy at the time of my booking. Booking was at 5am (hardly a busy time in my opinion). I wouldn't...More

Thank Chitrita S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2018

Only used them once so far , really impressed. On holiday at moment have arranged for return journey from airport back to town, hopefully will be as good as outbound journey, if so will definitely be using them in the future . Also unbeatable price

Thank pip n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2018 via mobile

Terrible, rude, appalling service. Cars are always late, up to and hour for a ride to the airport, with no apology or notification. You will have to chase them to see where you driver is.

Thank santosdiego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2018

Airport dropoff was good. Car arrived on time and was fast, comfortable and the driver was polite and helpful. BUT: they keep spamming my phone number with SMS adverts. This is barely acceptable by email, totally unforgivable by SMS.

1  Thank Peter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2018

They just lied about timings constantly in the end I had to cancel my booking, having waited over an hour. When I called to find out what was happening the guy was really rude and then hung up one me. Don't know how they manage...More

Thank MrWillardWatts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 February 2018

I have used AngelCars four times. The first, to the airport, was prompt and good value, as was the second, my return journey. The third (September 2017) the driver was 20 minutes late - the control centre admitted he had overslept. Stupidly giving benefit of...More

Thank Valerie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2018 via mobile

Almost lost my plane for the driver arrived 20 minutes late. Customer service extremely impolite, unprofessional, and uncompetent. DON'T TAKE THESE CARS!

Thank traveller55alm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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