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Review Highlights
Wonderful massage - wish Spa Prana was closer to my home!

I was given an amazing massage by an extremely competent, friendly and professional masseur. This... read more

Reviewed 14 November 2016
Judith B
Not really good Customer service and contact

This spa always offers special promotions on webs like groupon, wowcher...if you buy it and try to... read more

Reviewed 23 January 2016
PlimPlum
,
Greater London, United Kingdom
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Traveller Overview
  • Excellent33%
  • Very good11%
  • Average0%
  • Poor11%
  • Terrible45%
11 Feb 2017
“Really good”
14 Nov 2016
“Wonderful massage - wish Spa Prana was closer to my home!”
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7 Melcombe Street | Berkeley Court pharmacy, London NW1 6AE, England
Marylebone
Website
+44 20 7486 3597
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Reviews (9)
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Reviewed 12 February 2017

I've come had three excellent massages here, never had to wait, never had a problem getting an appointment. Will definitely be back again.

Date of experience: December 2016
Thank Amanda101Uk
Reviewed 14 November 2016

I was given an amazing massage by an extremely competent, friendly and professional masseur. This more than outweighed the slightly shambolic organisation and booking procedure. I was a bit put out on arrival at the appointed time to find that the chemist in which Spa...More

Date of experience: November 2016
Thank Judith B
Reviewed 11 October 2016 via mobile

I bought a voucher from wowcher for £30 for an hours massage. I had two choices: swiss or deep tissue massage. I was not asked which one I'd prefer neither did I receive an explanation of the difference between the two when I first booked....More

Date of experience: October 2016
Thank Hooliethetraveller
Reviewed 13 May 2016

I was bought a voucher for a massage at this spa in January 2016. It is now May and I have still not been able to secure an appointment. They constantly cancel, and when you try and reschedule they're so unhelpful and rude. I don't...More

Date of experience: May 2016
1  Thank Ramani R
Reviewed 13 March 2016 via mobile

I went with a group of girls, 9 of us in total. I wasn't sure at first how it would go, but Spa Prana was a real treat! All lovely staff, all very pleasant and flexible in arranging our group massages. New management so previous...More

Date of experience: March 2016
Thank Lilac5678
Management response:Responded 26 March 2016

Thank you very much. It was our pleasure to have you all there. We look forward to seeing you again at Spa Prana. All the best! Team Prana

Reviewed 23 January 2016

This spa always offers special promotions on webs like groupon, wowcher...if you buy it and try to book the appointment, be ready for an impossible! If you are lucky and they give you and appointment (normally they will make you wait minimum 1 month),then be...More

Date of experience: January 2016
3  Thank PlimPlum
Management response:Responded 26 March 2016

I am sorry that you have experienced this, I can admit that we are very busy however we try to accomodate our customers although sometimes we may not have the availability you request. We did a deal in the past and it clearly says book...More

Reviewed 25 November 2015

I booked a massage three weeks in advance. Turned up on the day, which is quite a trek from where I live. Reception was empty. Sat there for 10, 20, 30 mins. At one point a man on a phone came out of a room,...More

Date of experience: November 2015
2  Thank LC H
Reviewed 11 September 2015

It was an amazing experience. The place is nice, staff very humble and friendly. If you get the massage by the young doctor, you are in for a treat. He treats the person as a whole. I would highly recommend. Both me and my wife...More

Date of experience: August 2015
Thank Daniel k
Management response:Responded 26 March 2016

Thank you very much. We look forward to seeing you at Spa Prana soon. Team Prana

Reviewed 18 June 2015

Where do I start. ..After booking a massage at this spa a month in advance, my friend and I booked babysitters, time off work and travelled into London (we are not locals and so this fare was not cheap). We turned up 15 minutes early...More

Date of experience: June 2015
2  Thank RPatz84
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Nearby
Marylebone
Marylebone offers what so many London neighbourhoods
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Much of its success rests in its location. Wedged
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southern end of Regent's Park and with a number of
Tube stations within easy reach, Marylebone is as
pedestrian friendly as Central London gets. The
bustling shopping mecca of Oxford Street separates it
...More
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