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Unicorn Transfer

London, England
+44 20 3384 3843
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doesnt even deserve 1 star. DO NOT USE!!!!!

Wanted to book a taxi for my parents from Heathrow to Gatwick. They took the money twice. I called... read more

Reviewed 2 weeks ago
0Kathi0
,
Cornwall, United Kingdom
Don’t use - terrible service

1.5 hours late to airport, no call to explain where driver was or what had happened. Rude office... read more

Reviewed 3 weeks ago
Ross T
via mobile
Read all 104 reviews
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  • Excellent63%
  • Very good7%
  • Average2%
  • Poor6%
  • Terrible22%
Travellers talk about
“clean car” (3 reviews)
“heathrow” (25 reviews)
LOCATION
London, England
CONTACT
Website
+44 20 3384 3843
Write a ReviewReviews (104)
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"clean car"
in 3 reviews
"return journey"
in 2 reviews
"heathrow"
in 25 reviews
"southampton"
in 5 reviews
"pounds"
in 6 reviews
"cars"
in 5 reviews
"companies"
in 3 reviews
"van"
in 2 reviews
"ship"
in 2 reviews
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1 - 10 of 79 reviews

Reviewed 2 weeks ago

Wanted to book a taxi for my parents from Heathrow to Gatwick. They took the money twice. I called the same day and was told I d have the money back on the next day...after 2 weeks without the initial refund, even though I got...More

Thank 0Kathi0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

1.5 hours late to airport, no call to explain where driver was or what had happened. Rude office, lied about where the driver was, lied that they tried to call. terrible service. Never to be used again.

Thank Ross T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2018

I booked online for a return service to the airport on Dec 19th. After booking, I received an email saying their was an extra charge for a booking on the 25th and the charged for it. I declined the service as it was advertised on...More

Thank Maj S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 28 December 2017 via mobile

I waited at Heathrow for an hour for a pick up. Driver was late from scheduled time. Customer service kept lying. Driver then told me he was assigned the job only a few minutes ago after dropping off last customer at Heathrow.

1  Thank privateandylau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2017

Have used this company many times. Always on time and their service is very reasonably priced in comparison with other company's.

Thank ATM_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2017

Asked for quote gave all details, terrible customer service, rude emails. changed the quote and added extra charges just before we were going to pay. Do not waste your time, they are rude and don't care about their customers.

Thank screen1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2017

Used Unicorn transfers twice while in London and was very impressed. The price was 1/3 cheaper than a Taxi. We were picked up at the cruise ship terminal in Southampton going to our hotel in London at 08:00 am and the driver was early and...More

Thank cdgjb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2017 via mobile

Booked two trips with unicorn using cash . Trip from Stansted Airport to London and from London to heathrow Airport. Will receive a text message with drivers name, number plate and phone number 10mins before your ride. Although for the first ride driver waited at...More

Thank EmilianaEm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2017

He wasn't there waiting for me, which is not a good start, but most importantly, I really did not feel safe during the journey because he wasn't competent as a driver, in fact I wasn't sure he could actually drive at all. He was clenching...More

3  Thank Brandon Et Deni... B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2017

I had to transit between London City and London Gatwick airports with two children. For peace of mind and to relax I decided to use Unicorn Transfers as they advertised a professional service that specialised in airport transfers. Started of well enough and the driver...More

2  Thank ernest74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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