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KidZania London

Westfield London | Ariel Way, London W12 7GA, England
+44 330 131 3333
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KidZania London tickets tend to sell out - be sure to book in advance!
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US$12,30*
and up
KidZania London Entrance Ticket Off Peak
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US$15,92*
and up
KidZania London Entrance Ticket Peak
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US$35,52*
and up
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At KidZania London children can explore more than 60 real-life activities. Spanning across 75,000 square feet, KidZania London is a child-size city located in Westfield, Shepherd’s Bush where the kids are in charge! Have your kids ever dreamt of becoming a pilot, a firefighter or the next award winning singer? Role-play has long been a favourite past-time of children through the generations. Watch the excitement on their faces as they try out more than 60 real life role-play activities in the bank, on stage or fighting crime on the streets as a police officer!
  • Excellent41%
  • Very good24%
  • Average12%
  • Poor8%
  • Terrible15%
Travellers talk about
“bank account” (56 reviews)
“british airways” (34 reviews)
“cabin crew” (31 reviews)
Suggested Duration: More than 3 hours
LOCATION
Westfield London | Ariel Way, London W12 7GA, England
CONTACT
Website
+44 330 131 3333
Ways to Experience KidZania London
from US$12,30
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from US$35,50
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Write a ReviewReviews (1 128)
Traveller rating
Traveller type
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All reviews
"bank account"
in 56 reviews
"british airways"
in 34 reviews
"cabin crew"
in 31 reviews
"climbing wall"
in 28 reviews
"brilliant concept"
in 23 reviews
"role play"
in 24 reviews
"hour slot"
in 28 reviews
"four hours"
in 51 reviews
"older kids"
in 25 reviews
"department store"
in 46 reviews
"per child"
in 13 reviews
"half term"
in 44 reviews
"theme park"
in 21 reviews
"chocolate factory"
in 23 reviews
"tour bus"
in 11 reviews
"birthday treat"
in 18 reviews
"pilot"
in 99 reviews
Filter

1 - 10 of 1 111 reviews

Reviewed 3 days ago via mobile

We visited Kidzania for the first time a year ago, we enjoyed the concept so much that we bought our 5 children annual passes.... at £130 each, spending a fortune! We also live in South Wales, so over 2 hours away but we definitely wanted...More

Thank xxLaura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

Went to KidZania on Sunday 13/05/2018 - Kids absolutely loved it & plenty for them to do - Only bad comment would be food extremely expensive so take a packed lunch!!More

Thank Debbie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KidZaniaLondon1, Guest Relations Manager at KidZania London, responded to this reviewResponded 1 week ago

Thank you for your lovely feedback. I am so pleased that you and your children had a great visit and we hope we are able to see you again in the city in the future! I am disappointed that you found the food offers not...More

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Reviewed 2 weeks ago

An expensive session and you dont even get anywhere to sit for a break or lunch. Need more seating please to chill out our eat your lunch.More

Thank bobzy2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KidZaniaLondon1, Guest Relations Manager at KidZania London, responded to this reviewResponded 1 week ago

Thank you for your review of KidZania London and your feedback regarding seating for eating lunch. We do provide tables and chairs around the whole city, however I can understand that during popular lunch times these areas may become busy. I will pass on this...More

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Reviewed 2 weeks ago via mobile

I went for a birthday party it was my first time visiting kidzania my god it was amazing so much more than I thought it would be. Wasn't that busy maybe because it was warm outside we managed to do 5 activities. The birthday was...More

Thank moanymax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KidZaniaLondon1, Guest Relations Manager at KidZania London, responded to this reviewResponded 1 week ago

Thank you so much for the amazing five star review of KidZania London. I am so pleased that the birthday girl had a memorable visit! Thank you for your feedback regarding the Bank; it is within our rules that the queues are for children only....More

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Reviewed 2 weeks ago

This is not a review of Kidzania generally, I just wanted to publicly write an acknowledgement of Asma on the checkout at the shop by the exit and Martina, her line manager. We visited with family on Sat 28th April and my daughter spent all...More

1  Thank El_Mosafer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KidZaniaLondon1, Guest Relations Manager at KidZania London, responded to this reviewResponded 2 weeks ago

Thank you so much for your kind words about Asma and Martina, and for your five star award. We are very grateful! I am delighted that Asma and Martina were able to resolve your situation and that you had a great visit. I will ensure...More

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Reviewed 3 weeks ago

I tagged along with my daughter and two granddaughters during the Easter holidays and couldn't believe that such a place existed. The family had been once before so knew what to expect. The first amazing bit was the entry (check in) and then the fun...More

Thank EnglishLady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KidZaniaLondon1, Guest Relations Manager at KidZania London, responded to this reviewResponded 2 weeks ago

Thank you for the lovely feedback of your Easter Holiday visit to KidZania London. Congratulations for completing so many activities! I am absolutely delighted that you had fun and were impressed by your first visit. I hope that we are able to welcome you back...More

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Reviewed 3 weeks ago via mobile

We went to Kidzania on Sunday for a 6th birthday party. We got there early so the queues were not bad, we managed 4 activities before lunch with the climbing wall being the longest wait. The pizza and chips for lunch were very good, not...More

Thank abigail_betts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KidZaniaLondon1, Guest Relations Manager at KidZania London, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to provide your lovely feedback of your recent visit to KidZania London. I am delighted that your group enjoyed your visit, and especially pleased that we will be seeing you again soon! Congratulations for completing so many fun activities....More

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Reviewed 4 weeks ago

The concept is great but the running of Kidzania is not. It is very expensive but the queues are horrendous and for small children it just does not work. There seem to be plenty of staff walking the floor who are on the whole friendly...More

1  Thank Belleflowerblue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KidZaniaLondon1, Guest Relations Manager at KidZania London, responded to this reviewResponded 3 weeks ago

Thank you for your review of KidZania London. Of course I am extremely disappointed to read that your experience was not a positive one, and that you were disappointed with your visit. Within your review, you make some great points, and as with all of...More

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Reviewed 4 weeks ago via mobile

ABSOLUTE WASTE OF TIME AND MONEY. Very overrated place. For some activites, kids were not given opportunity to experience things and sat around on the floor to just listen to staff for 5 mins instead. Some of the activities were even closed. I read the...More

1  Thank Manik_London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KidZaniaLondon1, Guest Relations Manager at KidZania London, responded to this reviewResponded 4 weeks ago

Thank you for your feedback of your recent visit to KidZania London. I am confused and surprised to hear your description of some activities at KidZania and that some kids were not able to experience the role. I would be very interested in hearing more...More

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Reviewed 4 weeks ago via mobile

Visited during half term, so of course it became chaotic, younger son loved it (age 6) older son (age 11) hated it. So it was an awkward day to say the least. Well thought out and innovative idea overall but day was spoilt by queuing....More

3  Thank vannycLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KidZaniaLondon1, Guest Relations Manager at KidZania London, responded to this reviewResponded 4 weeks ago

Thank you for your half term review of KidZania London. I am delighted to hear that your 6 year old had a fantastic time at KidZania London. I am of course disappointed however to understand that your 11 year old did not feel the same...More

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Ask a question
Questions & Answers
SanjayaKali
1 April 2018|
Answer
Response from KidZaniaLondon1 | Property representative |
Thank you for your question. For the 7 year old I would suggest studying for a degree from the university, or becoming an engineer with Renault. For the adventurous 5 year old, I would suggest creating himself a superstar... More
0
Votes
SanjayaKali
1 April 2018|
AnswerShow all 3 answers
Response from KidZaniaLondon1 | Property representative |
Thank you for your question. As a very helpful user pointed out, both adults are completely welcome, however will have to purchase an individual ticket each. I hope this helps. Best wishes, Alyx Guest Relations, KidZania... More
0
Votes
jumperstuff18
23 March 2018|
Answer
Response from jumperstuff18 | Reviewed this property |
they did but they didnt do anything!
0
Votes
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