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Odeon Cinema Surrey Quays

Review Highlights
Serious mice and rat problem

First of all this cinema is not in Surrey and Tripadvisor needs to change its classification to... read more

Reviewed 19 September 2018
Greater London, United Kingdom
Serious problem

This cinema needs to be check there is a lot of mice inside the screens. I used to go there but I... read more

Reviewed 10 July 2018
muhamed f
via mobile
Read all 32 reviews
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Traveller Overview
  • Excellent9%
  • Very good15%
  • Average15%
  • Poor25%
  • Terrible36%
19 Sep 2018
“Serious mice and rat problem”
10 Jul 2018
“Serious problem”
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Redriff Road, Surrey Quays Leisure Park, London SE16 7LL, England
+44 871 224 4007
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Reviews (32)
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1 - 10 of 32 reviews
Reviewed 1 week ago via mobile

Not sure if the place as been rid of rats but - Just like to say that i felt really uncomfortable with rats roaming around while sitting watching a movie - there’s also a dirty smell - needs a good clean....

Date of experience: August 2018
Thank DeborahO993
Reviewed 19 September 2018

First of all this cinema is not in Surrey and Tripadvisor needs to change its classification to London. The cinema is in SE16 which is South East London near to the Surrey Quays overground and also walking distance to the Canada Water underground. I'm going...More

Date of experience: September 2018
Thank tolgaors
Reviewed 10 July 2018 via mobile

This cinema needs to be check there is a lot of mice inside the screens. I used to go there but I think that might not longer go there I have complain many times to the managers about it. The only thing that I like...More

Date of experience: June 2018
1  Thank muhamed f
Reviewed 14 March 2018 via mobile

My husband and I decided to watch Black Panther at this cinema because we had gone there in our youth. The cinema was very busy and buzzing with people from different ethnic groups and different age groups.  The self-service ticket machines were very convenient.  There...More

Date of experience: March 2018
Thank marciat455
Reviewed 10 January 2018 via mobile

Went to see Star Wars the last Jedi Front sales desk closed ticket machine not working and cinema 9 not very warm

Date of experience: January 2018
Thank Margaret W
Reviewed 11 November 2017

Absolutely ridiculous, spent nearly £50 for 4 of us to go to a film, It was so cold in there, came outside to warm up. !!! It is NOVEMBER for goodness sake. !!! Staff just chatting amongst themselves, foyer covered in popcorn etc. !! Cleaner...More

Date of experience: November 2017
Thank cleveland16
Reviewed 9 October 2017

Went to see blade runner2049 on Saturday pre booked everything waited for 45 mins for film to start no film projector problems cancelled showing . Was issued refund and free voucher,went again on Sunday evening exactly same thing occurred. Wasted over £50 pounds on travel...More

Date of experience: October 2017
1  Thank Paul S
Reviewed 6 October 2017

This is my local cinema, so easiest to attend on a last-minute decision to see a movie, but every time I had gone, the cinema itself made the movie less enjoyable. the staff didnt show any care at all, openly chatted with each other about...More

Date of experience: September 2017
1  Thank Blake W
Reviewed 24 August 2017 via mobile

Went to see a film solo and had great service. The screen (4) was big and air con perfect. Screen quality and sound excellent. A really good experience from this cinema.

Date of experience: August 2017
Thank 276MatthewB
Reviewed 20 August 2017 via mobile

I was looking forward to going to see annabelle creation for my 15 th birthday i had a badge that said 15 my friend that turned 15 previously this year however we were refused entry to that film unless we showed Id. I mean I...More

Date of experience: August 2017
1  Thank Maya D
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