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I made a complaint that my online account was not working on the day that I signed up to Nuffield. Since then nothing has been done to help me resolve this issue other than emails from the support team stating that they are 'currently investigating...More
It's the old joke of how many people does it take to change a light bulb?
Well if you work at Nuffield Chingford clearly it’s well beyond them!!!
For over 5 months now a light in one of the ladies changing cubicles has been off...More
I was there with my partner only for trial. We wanted to find gym with sauna. Sadly inventory was old, there was not much space for excersising or stretching. Although swimming pool and steam room was great, but sauna was separated in changing room. Also,...More
I joined the Leicester gym as I had a friends and family discount and I still think the £31 per month is a stretch!
The three biggest shocks to me are firstly you to have a pay for a towel, you also need to take...More
On a positive note, the classes are excellent and there is a good camaraderie amongst fellow members (hence 2 stars). On the downside, this is perhaps the most poorly managed institution I know of. Management and certain front desk staff are rude in the extreme....More
Changing rooms that probably haven't been cleaned all summer, but despite the cleanliness issues, the gym and pool is simply not worth the money. There are far better facilities available within four or five miles for the same money.
Their swimming pool & spa are wonderful and the staff so customer orientated. My only criticisms? I wish the coffee bar was open for us who visit early, and they’d replace that tuneless atonal discordant noise with some proper music. The changing facilities are as...More
Call me snobby but I expect when I book a class for the teacher to be there? Over the summer holidays I have either found the staff don’t turn up or if they do it’s up to half hour late for classes. The receptionists are...More
I've been a member for a year now as it's the only gym close to work. The staff are really nice and helpful, you're greeted with a towel on arrival, but the showers are ridden with fruit flies (also don't feel clean), the lockers stink...More