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O'Neill's - Carnaby Street

#262 of 1 350 Nightlife in London
Open Now: 10:00 - 23:30
Open today: 10:00 - 23:30
Review Highlights
Few pre show drinks

Had a few drinks before the BGT auditions. Really good range of drinks. Lots of different gins... read more

Reviewed today
AndrewH4269
,
Southampton, United Kingdom
via mobile
I want the former waitresses back

Aired ages on a non-crowded Thursday night. Drinks after 45 minutes (only mine, I had to ask again... read more

Reviewed 18 October 2018
SaiM924
via mobile
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Certificate of Excellence
Traveller Overview
  • Excellent37%
  • Very good31%
  • Average16%
  • Poor2%
  • Terrible14%
18 Oct 2018
“I want the former waitresses back”
27 Aug 2018
“Slow”
About
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Hours Today: 10:00 - 23:30
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37-38 Great Marlborough Street, London W1F 7JF, England
Soho
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+44 20 7437 0039
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Reviews (136)
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1 - 10 of 96 reviews
Reviewed today via mobile

Had a few drinks before the BGT auditions. Really good range of drinks. Lots of different gins. Staff were Really friendly. The best thing is the price. Considering we are right in the middle of central London in Carnaby street it offers such good value...More

Date of experience: January 2019
Thank AndrewH4269
Reviewed 4 weeks ago via mobile

Popped in for lunch Saturday 15th December, got a table for 3 fairly quick, waitress took our order , that was the only good part of our visit, 42 minutes later our food arrives, told the New waitress we haven't even had our starters yet!!...More

Date of experience: December 2018
Thank Stephen R
ONeillsGMS, Manager at O'Neill's - Carnaby Street, responded to this reviewResponded 4 weeks ago

Hi Stephen R, we regret your most recent visit with us was not up to the standards we strive for. We appreciate you bringing this experience to our attention. If you are willing, please contact us at 020 7437 0039 so we can work towards...More

Reviewed 27 November 2018 via mobile

visited many years ago and hoped food would still be good. I ordered a pie with colcannon mash and greens- peas were chewy and cold, mash was warm smash( nothing colcannon about it). Husband ordered a burger which was cold - the cheese didn’t even...More

Date of experience: November 2018
Thank 402clarep
ONeillsGMS, Manager at O'Neill's - Carnaby Street, responded to this reviewResponded 4 December 2018

402clarep, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

Reviewed 18 October 2018 via mobile

Aired ages on a non-crowded Thursday night. Drinks after 45 minutes (only mine, I had to ask again for the other one we ordered), food after one hour and odds minutes. They didn't bring the cutleries with the food (I served myself, sauces and menu...More

Date of experience: October 2018
Thank SaiM924
ONeillsGMS, Manager at O'Neill's - Carnaby Street, responded to this reviewResponded 24 October 2018

Sai M, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at 020 7437 0039 to speak to...More

Reviewed 15 October 2018 via mobile

I visited the O'Neils Carnaby Street on Sunday 14th October, lunch time, it was fairly busy, we had reserved a table which was ready on arrival, the bar was busy but we where greeted by staff and Claire was our waitress, a warm hello and...More

Date of experience: October 2018
Thank audrey h
ONeillsGMS, Manager at O'Neill's - Carnaby Street, responded to this reviewResponded 22 October 2018

Audrey H, your wonderful feedback and rating mean a lot to us.

Reviewed 3 October 2018

Went for a group meal, we had done that before and it was always good, unfortunately it seems like the management is different, we were waiting for our food for over 40mins, they forgot about one meal and needed reminding about it twice, instead of...More

Date of experience: October 2018
2  Thank P G
Reviewed 30 September 2018 via mobile

Came for the deal burger and beer. Ordered something what they called double beef burger and a beer -hop house. The beer was flat and warm and the burger was cold, tasteless and stale. I am sure the pulled beef in the burger was pork...More

Date of experience: September 2018
Thank Tony R
ONeillsGMS, Manager at O'Neill's - Carnaby Street, responded to this reviewResponded 4 October 2018

Hi Tony R, we regret to hear that you are displeased with your recent experience with us.

Reviewed 29 September 2018 via mobile

Perfect place to enjoy time with friends, nice Beer selection and I love the music. Got the right atmosphere as well.

Date of experience: September 2018
Thank Coastal599055
ONeillsGMS, Manager at O'Neill's - Carnaby Street, responded to this reviewResponded 4 October 2018

Coastal599055, we're happy to hear you had such a positive experience with our team! Coastal599055, your wonderful feedback and rating mean a lot to us.

Reviewed 28 September 2018

Was in this spot a few months back vowed never too return - a good mate told me it was under new management. What a turn around - bar staff friendly and full of energy gives the place a great vibe. Live music was great...More

Date of experience: September 2018
Thank TonyW139988
ONeillsGMS, Manager at O'Neill's - Carnaby Street, responded to this reviewResponded 4 October 2018

Tonyw139988, we're happy to hear you had such a positive experience with our team! once again thank you

Reviewed 27 September 2018 via mobile

As a party of 7 we visited a few days ago, we used to be regular customers, but this time we were extremely disappointed, I think a couple of staff members have left , no familiar faces didn’t find the staff very friendly, food wasn’t...More

Date of experience: September 2018
Thank lounaloan
ONeillsGMS, Manager at O'Neill's - Carnaby Street, responded to this reviewResponded 4 October 2018

Hi Lounaloan, we regret to hear that you are displeased with your recent experience with us.

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Nearby
Soho
The go-to district for a good time in London, Soho
hosts a wealth of world-class theatres and a
compelling lineup of cafes, restaurants, pubs, bars,
and clubs. At Soho's core is London's original Red
Light District and the epicenter of the LGBT scene –
and thus the city's hottest nightlife. For shopping
enthusiasts, Soho is not only the home of London's
greatest concentration of boutique shops, but also the
...More
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