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Review Highlights

This spa is absolutely amazing. It is the ultimate place to relax in the private pods where you can... read more

Reviewed 26 September 2018
via mobile
Amazing relaxation at the spa!

The decor was very simple and elegant... the best feature/amenity were the huge plush chairs with... read more

Reviewed 10 May 2018
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Traveller Overview
  • Excellent69%
  • Very good10%
  • Average21%
  • Poor0%
  • Terrible0%
Travellers talk about
“white drapes”(2 reviews)
“therapist”(4 reviews)
A hedonist’s delight, the 10,000 square-foot agua Spa in London provides pampering, spiritual relief, and tranquility to all who enter. A dazzling array of rejuvenating treatments combining the best of ancient and modern techniques are offered. With...more
Suggested duration: 2-3 hours
50 Berners Street | Sanderson Hotel, London W1T 3NG, England
+44 20 7300 1414
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Reviews (19)
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1 - 10 of 19 reviews
Reviewed 26 September 2018 via mobile

This spa is absolutely amazing. It is the ultimate place to relax in the private pods where you can order food and drinks. A big thank to Matthew who was fantastic and made me feel very relaxed!

Date of experience: September 2018
Thank sarahkw
Reviewed 9 August 2018

I went to Sanderson Hotel for a spa treatment. The concept of the place is very nice and design is very cool. Unfortunately, my experience has been completely ruined by badly smelling shoes of my therapist. Since most of the time during the massage I...More

Thank Antana7
Grant C, General Manager at agua Spa at Sanderson, responded to this reviewResponded 13 August 2018

Dear Antana7, Many thanks for taking the time to share your recent spa visit, especially for highlighting our stunning original design. I was truly sorry to learn that you were disappointed by your experience, as this was certainly not the way we wished for your...More

Reviewed 10 May 2018

The decor was very simple and elegant... the best feature/amenity were the huge plush chairs with comfy duvets! Does anyone know what brand chairs they were?? I want to buy one for my home! The Eve Lom facial was super relaxing and heavenly!

Date of experience: April 2018
1  Thank M L
Reviewed 30 November 2017

I booked Agua Spa for my mother's 60th birthday so including me, we were a party of 3. Like previous spa's I've been too in the past you can have a chill out and social area. However Agua Spa is not like that! You have...More

Date of experience: November 2017
2  Thank Rebecca B
Reviewed 4 October 2017

This has to be the best spa I have visited. Thoroughly tranquil, peaceful, quiet and the ambience is unlike anything I have seen before. The service is amazing and I have to say Matthew did wonders with my facial and massage and he had my...More

Date of experience: July 2017
1  Thank Natalie K
Reviewed 8 August 2017

The staff were very polite and attentive and my masseur, Matthew, was incredibly skilled and intuitive; a fantastic massage. The design and architecture of the space is great but unfortunately during my visit you could hear the bar below and the 'thump' of the music...More

Date of experience: August 2017
1  Thank Michael L
Reviewed 22 July 2017

This is definitely a high quality, high-end spa. It is quite dream-like, with tall white drapes separating the “rooms”. There are no walls separating the "room" areas, instead the drapes act like walls. It was very quiet, I didn’t hear any noises from the other...More

Date of experience: July 2017
Thank livinglifefun
Daniel R, Manager at agua Spa at Sanderson, responded to this reviewResponded 23 July 2017

Dear livinglifefun, Thank you so much for your kind words, we love your review! Thank you also for highlighting our friendly and professional service. We are lucky to have such great team and spa facilities, thank you for choosing agua spa at Sanderson for your...More

Reviewed 16 July 2017

I booked a classic massage with Agua but turned up early to also use their gym. The facilities are truly dreamy, you can just shut off from the world. The steam room, showers, changing rooms are top class and the service was fantastic. I am...More

Date of experience: July 2017
Thank Mariana S
Daniel R, Manager at agua Spa at Sanderson, responded to this reviewResponded 17 July 2017

Dear Mariana, Thank you so much for your amazing review and for choosing agua spa for your big city retreat. We are lucky to have Matthew and he definitely brings extra love to our spa guests, we look forward to see you soon. Have a...More

Reviewed 30 June 2017 via mobile

Had an eve Lon facial at this hotel on the week. Was really looking forward to it. The therapist was lovely and friendly and the venue was lovely, but I just felt the facial itself was not done properly, no facial massage the products were...More

Thank Heena2015
Daniel R, Manager at agua Spa at Sanderson, responded to this reviewResponded 12 July 2017

Dear Heena Thank you for taking the time to share your recent spa experience. It was a pleasure to welcome you to agua spa at Sanderson, although we are really sorry you didn’t enjoy your Eve Lom Cleanse facial. Further to telephone conversation, we would...More

Reviewed 19 May 2017

I had the “Made for Life” treatment and couldn't rate it highly enough. From the moment I stepped into the hotel to the moment I left, I felt welcomed and well attended to (but not suffocated) by the helpful and friendly staff. The therapist was...More

Date of experience: May 2017
Thank M J
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This sophisticated and sociable slice of Central
London is a shopper’s paradise, offering the latest
fashions, gadgets, and souvenirs. Fitzrovia is
conveniently located between the major retail
thoroughfares of Regent Street to the west and
Tottenham Court Road to the east, with a handful of
well connected Tube stations dotted around the area
for easy transport. This neighbourhood is a favorite
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