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Burberry

Sw1 2 Brompton Road, London SW1X 7QN, England
+44 20 7581 2151
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Appalling Customer Service

Appalling Customer Service - not even worth a star - I thought I bought a petrol blue suit... read more

Reviewed 21 March 2018
Antonello I
,
London, England, United Kingdom
via mobile
Beautiful Building and Products

Burberry Flagship store The Burberry flagship store is architecturally stunning. I like the... read more

Reviewed 5 January 2018
Diana15241
,
Pittsburgh, Pennsylvania
Read all 54 reviews
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Traveller Overview
  • Excellent49%
  • Very good25%
  • Average14%
  • Poor3%
  • Terrible9%
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About
Burberry has been providing London with the finest in outdoor clothing since 1856.
Contact
Sw1 2 Brompton Road, London SW1X 7QN, England
Knightsbridge
Website
+44 20 7581 2151
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"flagship store"
in 4 reviews
"regent street"
in 6 reviews
"rain boots"
in 2 reviews
"trenches"
in 4 reviews
"shop"
in 6 reviews
"clothing"
in 2 reviews
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1 - 10 of 36 reviews

Reviewed 21 March 2018 via mobile

Appalling Customer Service - not even worth a star - I thought I bought a petrol blue suit - measurement and alteration made - when I picked it up in the daylight the colour was actually electric shiny blue and loud - a colour I'll...More

Thank Antonello I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2018

Burberry Flagship store The Burberry flagship store is architecturally stunning. I like the minimalist approach to showcasing clothing. If you find something you like, they will go and find it. The service is friendly and very accommodating. I simply mentioned that I was having an...More

Thank Diana15241
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 December 2017

The shop assistant was very friendly, he did give us a mini tour explaining about the history of the store, the concept and personalised perfume!

Thank StefanoMalachi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 23 September 2017 via mobile

This store was really terrific. Had a wide range of products and at normal Burberry prices. If you like Burberry then visit this store.

Thank Sandy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2017 via mobile

I came London fully prepared to visit Burberry and purchase a pair of rain boots that I had been admiring on their website. However, once I got there I learned that they didn't have them in-store :-(. The woman who helped me was kind enough...More

Thank Keisha T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2017

We visited the flag ship Burberry shop in Regent Street recently for my friend to purchase a classic Burberry Trench. The store is sophisticated and chic and the goods are displayed in a unique uncluttered way; it almost felt as if we were visiting someone's...More

2  Thank deborahk3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2017 via mobile

This new look and re-designed shop surprised us with lively and exciting fashioned goods. We are old-time customers of Burberry but felt that it has lost some 'looks' or 'edge' in previous years. BUT now walking into this Shop/Showroom(12/5/17) in London , we felt vibrant...More

Thank P' Yai K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2017 via mobile

My fav brand and the massive store. Loved it for everything new as always. New styles and a peaceful shopping day

Thank not-a-big-city-girl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2017

Today I was given the most professional, knowledgeable and friendly customer service for after sale care at Burberry, Regent Street. I was so impressed that I will be writing to Burberry to name and praise. The respect I was given as a customer was second...More

Thank taniajclack2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 December 2016

I thought the Burberry in Boston was the best until I came here. The London store seems to carry more of the latest items and is normally not crowded. I've also been lucky enough to find some things on sale. You have to know when...More

Thank intlwanderlust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nearby
Knightsbridge
When millions of tourists want to shop 'til they drop,
they do it along Brompton Road and its boutique-lined
tributaries, including the world-renowned Harrods. And
when millionaires want to flaunt what they've already
got, many of them find Knightsbridge and Belgravia the
perfect place to do so, often behind stately mansion
walls or down quiet private mews. Delve beyond the
ultra-luxe exterior and you'll find some of this
...More
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Questions & Answers
DebNSL
25 November 2016|
Answer
Response from abdelrahmansedeeq | Reviewed this property |
Well, the prices would be definitely less expensive, there's no doubt about that. But don't to the outlet store and have a list of stuff to purchase as you might not find anything worth buying!
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