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#594 of 898 Shopping in London
Closed Now: 07:30 - 22:00
Open today: 07:30 - 22:00
Review Highlights

It's the same as any Thorntons you get across the country. Confused as to why it has a Trip... read more

Reviewed 19 April 2017
Hastings, United Kingdom
Expected more selection

A small shop with friendly staff, one would expect a larger selection of chocolates available... read more

Reviewed 18 September 2016
Greater London, United Kingdom
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Traveller Overview
  • Excellent37%
  • Very good14%
  • Average14%
  • Poor0%
  • Terrible35%
23 Jan 2018
“They have closed and now only have shops in Greater London”
13 May 2017
“Thorntons could Ruin a special occasion”
Chocolate lovers flock to Thorntons for their wide variety of inventive treats.
Closed Now
Hours Today: 07:30 - 22:00
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353 Oxford Street, London W1C 2JG, England
+44 20 7493 7498
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Reviews (14)
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1 - 10 of 10 reviews
Reviewed 23 January 2018

I called their hotline today after a friend was not able to locate the physical store only to find out that the store is GONE! As we are both not from the UK and are over only for a few days, we are not able...More

Date of experience: January 2018
1  Thank Jacqui T
Reviewed 13 May 2017

My wifes birthday is on Wednesday, this is Saturday. I was in Tesco looking at a box of chocolate at £9. I was advised to try Thornton's website for special offers. I went straight home and went on their website. The 1st thing I see...More

Date of experience: May 2017
3  Thank FabRab1603
Reviewed 19 April 2017

It's the same as any Thorntons you get across the country. Confused as to why it has a Trip Advisor entry. It has a great range of chocolates available, as you'd get in any Thorntons. Treated the kids to a lolly each.

Date of experience: April 2017
1  Thank MrsBsTravels
Reviewed 27 March 2017

i used to buy some chocolates also the brownie but from the super market they sell only in Waitrose stores

Date of experience: March 2017
1  Thank bnghanem
Reviewed 20 October 2016

I cannot leave London without a trip to Thornton's for their delicious caramels. I like the traditional ones, but this year I ventured further and tried a few more. The chocolate covered ones were great too.

Date of experience: August 2016
Thank Park-Cav
Reviewed 18 September 2016

A small shop with friendly staff, one would expect a larger selection of chocolates available; nevertheless, decent chocolates.

Date of experience: September 2016
1  Thank RWandSW
Reviewed 8 July 2016

Good chocolates Good employees Bad location I've heard that the store is infested with rats Spoke to one of the employees who is terrified and has complained but the company has not done anything about it!

Date of experience: January 2016
Thank Raj R
Reviewed 20 October 2015

Love Thornton's chocolate! My favorite is the Viennese truffles. Was disappointed to find that the only remaining London Thornton's store was the one in Oxford. If I had know that I would have brought more.

Date of experience: August 2015
Thank Dale E
Reviewed 19 September 2015

On the outside the large sign suggests there might be a chocolate shop worth visiting. And then, just beneath the outsize store name is writ large "The art of the chocolatier" Well, there is no art here. It is a very small shop compared with...More

Date of experience: September 2015
1  Thank DavidG897
Reviewed 10 October 2011

To start with, this is just a chocolate shop – much like all the other stores on Oxford Street. They do not offer amazing discounts or tours of the chocolate making factory – it is just s shop. Now I took a few photos from...More

Date of experience: August 2011
6  Thank Fiver75
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Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
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