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Review Highlights
Small spa, excellent treatments and fantastic staff!

My friend was running late for our treatments, in any other spa it's understandable that eats into... read more

Reviewed 25 October 2018
BronaMS
,
Tipperary, Ireland
via mobile
Fantastic spa day

I was given a gift voucher for a spa day for two including two treatments each, use of the spa and... read more

Reviewed yesterday
Londongirlabouttown
,
London, UK
via mobile
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Traveller Overview
  • Excellent48%
  • Very good22%
  • Average11%
  • Poor8%
  • Terrible11%
Travellers talk about
About
We are a small boutique day spa, set in the heart of Mayfair. Please note: We do not have a swimming pool.
Suggested duration: 1-2 hours
Contact
116 Piccadilly | Athenaeum Hotel & Apartments, London W1J 7BJ, England
Mayfair
Website
+44 20 7640 3347
Call
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Reviews (127)
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1 - 10 of 124 reviews
Reviewed yesterday via mobile

I was given a gift voucher for a spa day for two including two treatments each, use of the spa and lunch. The spa was spotlessly clean and the staff were excellent; professional but welcoming and friendly. Emily took note of my sensitive skin and...More

Date of experience: December 2018
1  Thank Londongirlabouttown
Herts123, Manager at Athenaeum Spa, responded to this reviewResponded today

Dear Guest We are thrilled you enjoyed your spa package. Emily really enjoys her job as all of our team do. She will be so happy when I give your feed back to the team. Thank you so much and hopefully we see you again...More

Reviewed 4 weeks ago via mobile

I bought a voucher then having read some of the reviews was a little sceptical but I should’t have been.. What a wonderful experience, the girls made me feel really welcome, treatments were lovely will definitely return 😊

Date of experience: November 2018
Thank adrianar258
Herts123, Manager at Athenaeum Spa, responded to this reviewResponded 1 week ago

Dear Adriana Thank you for your lovely review. I will give your feed back to our team, they will be delighted.

Reviewed 25 October 2018 via mobile

My friend was running late for our treatments, in any other spa it's understandable that eats into your treatment time and it's your luck! The girls at the Athenaeum Spa were so lovely and waited for her. They were excellent therapists and gave great treatments/massages...More

Date of experience: October 2018
Thank BronaMS
Herts123, Manager at Athenaeum Spa, responded to this reviewResponded 1 week ago

Dear Guest Thank you for taking the time to place you lovely review. We are so glad you enjoyed you treatments and time with us. Hopefully you will come to visit us soon.

Reviewed 25 September 2018

My parents in law treated me to a 2 for 1 Mix and Match Glass Bubbles Pamper Day with 2 Treatments at the London Athenaeum for my birthday. I took my best friend and had the most wonderful afternoon. From the moment that we arrived...More

Date of experience: September 2018
Thank Adventurer73169
Herts123, Manager at Athenaeum Spa, responded to this reviewResponded 1 week ago

Dear Guest Thank you so much for your glowing review. The team will be delighted to hear you both enjoyed your time with us. Hopefully we will see you soon.

Reviewed 8 September 2018 via mobile

I visited the spa on 5 September 2018. Whilst the initial experience was fine, I ended up with rashes and spots on my upper body which I believe have been caused from the use of the hot tub. I saw some red rashes on my...More

Date of experience: September 2018
1  Thank ak182018
Herts123, Manager at Athenaeum Spa, responded to this reviewResponded 1 week ago

Dear guest I personally dealt with your feed back and I can honestly assure you that being defensive and dismissive was not our intention. We take all feed back very seriously. As we explained, our faculties are highly monitored and we had no other similar...More

Reviewed 30 August 2018 via mobile

I tried on numerous occasions to contact the spa by phone to book a spa day for myself and a friend as my son purchased a voucher as a birthday present. I wanted to extend the voucher as I have been at University and had...More

Date of experience: August 2018
1  Thank simpsondj
Herts123, Manager at Athenaeum Spa, responded to this reviewResponded 31 August 2018

Dear Guest Thank you for taking the time to review our Spa. We work with quite a few selling websites and unfortunately some of them do not extend out of date vouchers, so in turn we do not get paid if we except and service...More

Reviewed 25 July 2018 via mobile

I visited with a friend, the spa is lovely, clean and although it’s not huge is all what you need, we went there in later afternoon during the week and I very much recommend it after a busy day at work. Emily who works there...More

Date of experience: July 2018
1  Thank Vero361
Herts123, Manager at Athenaeum Spa, responded to this reviewResponded 1 week ago

Dear Guest Thank you so much for your amazing review. It is so lovely for all our team when we see reviews like this. Thank you

Reviewed 16 July 2018

The spa is absolutely tiny which means if you're going during weekends be prepared to be cramped into a tiny sauna room who can barely fit more than 2 people. We had a couples massage with champagne and my massage therapist was so new she...More

Date of experience: July 2018
2  Thank insipide528
Herts123, Manager at Athenaeum Spa, responded to this reviewResponded 17 July 2018

Dear Guest I am truly sorry you felt the need to write such harsh review. We check with all our guests as to their time with us. I really feel should your spa day have been so disastrous, this would have been mentioned at this...More

Reviewed 14 June 2018

We had a couples treatment with massage and facial at the Athenaeum Spa. It was a great experience with friendly and professional staff! My therapist, Melissa, had a lot of knowledge and took time on explaining and recommending care for my skin. It was such...More

Date of experience: June 2018
Thank johanneCopenhagen
Herts123, Manager at Athenaeum Spa, responded to this reviewResponded 1 week ago

Dear Johanne Thank you for such a glowing review. We look forward to seeing you again in the future.

Reviewed 14 June 2018 via mobile

I had a couple massage with champagne planned. Unfortunately my friend couldn’t join me. It was a package that couldn’t be split so they gave me a bottle of yummy rosè to take back with me to my hotel.

Date of experience: January 2018
Thank sightingsarah
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Nearby
Mayfair
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
...More
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