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Athenaeum Spa

116 Piccadilly | Athenaeum Hotel & Apartments, London W1J 7BJ, England
+44 20 7640 3347
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Review Highlights
Fantastic spa experience

This was a really lovely spa experience for me and my partner. We were welcomed so nicely, the... read more

Reviewed 6 days ago
Renate F
Felt Like a VIP! Highly Recommend the Spa Treatments, Facility and Restaurant

My daughter treated me and a family friend to a spa day at the hotel as a mother's day and birthday... read more

Reviewed 4 weeks ago
Audrey S
via mobile
Read all 116 reviews
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Traveller Overview
  • Excellent47%
  • Very good23%
  • Average12%
  • Poor8%
  • Terrible10%
Travellers talk about
About
We are a small boutique day spa, set in the heart of Mayfair. Please note: We do not have a swimming pool.
Suggested duration: 1-2 hours
Contact
116 Piccadilly | Athenaeum Hotel & Apartments, London W1J 7BJ, England
Mayfair
Website
+44 20 7640 3347
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"glass of champagne"
in 10 reviews
"body scrub"
in 4 reviews
"changing rooms are"
in 3 reviews
"one hour massage"
in 2 reviews
"birthday present"
in 3 reviews
"green park"
in 2 reviews
"afternoon tea"
in 3 reviews
"knots"
in 2 reviews
"doorman"
in 2 reviews
"refreshments"
in 2 reviews
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1 - 10 of 113 reviews

Reviewed 6 days ago

This was a really lovely spa experience for me and my partner. We were welcomed so nicely, the treatments (massage and facial) were fantastic and we had lots of time in the hot tub and sauna which weren't crowded at all. would 100% recommend :)

Thank Renate F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

My daughter treated me and a family friend to a spa day at the hotel as a mother's day and birthday gift that included lunch at the Antheneaum. I must say the customer service, ambience and cleanliness of the spa and restaurant was impeccable. We...More

Thank Audrey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Herts123, Manager at Athenaeum Spa, responded to this reviewResponded 3 weeks ago

Dear Audrey What an amazing review, thank you. All to often guest prefer to post negative reviews, so it is refreshing to see such a glowing review of our spa. I will share you review with our team. They will be so happy to know...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2018

Our visit was as a result of a present. You were made to feel welcome for the entirety of your stay by all the staff. It started with a glass of bubbly then the treatments and use of the other facilities. Simply a very good...More

Thank Mekeon54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Herts123, Manager at Athenaeum Spa, responded to this reviewResponded 17 April 2018

Dear Mekeon Thank you for your lovely review. I am so happy that your present / spa day was a relaxing one. I will give your feed back to the team. They will be delighted.

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Reviewed 14 April 2018

Went to the spa for a package including 1hr massage and 45min use of facilities (steam, sauna, jacuzzi). The massage was one of the worst I have had. The trip was a gift from my GF and she got upset at how bad it was,...More

Thank Mark L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Herts123, Manager at Athenaeum Spa, responded to this reviewResponded 17 April 2018

Dear Mark I am saddened by your review. I have checked our duty managers log and nothing was mentioned on the day. We check with all our guest when they leave, as to how their day was, at this point it would have been nice...More

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Reviewed 25 March 2018

We attended the spa today, and I must say the receptionist was the most unprofessional person I have ever encountered ! She was rude, and incapable of holding and adult conversation and certainly not up to 5 star hotel standard , not even 2 star...More

Thank M S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Herts123, Manager at Athenaeum Spa, responded to this reviewResponded 2 April 2018

Dear guest I am not sure how to respond to this quite personal review. Whilst I appreciate that we can not please everyone all of the time. I do know that we pride ourselves on being very approachable and welcoming and able to converse with...More

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Reviewed 10 March 2018

firstly i wanted to mention the really friendly & helpful staff in both the hotel & spa. luckily we came on a quiet day , due to the weather lots of cancellations. the changing room was full with only 3 people in the room. only...More

2  Thank tekkerz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Herts123, Manager at Athenaeum Spa, responded to this reviewResponded 2 April 2018

Dear Guest I am sorry you were disappointed with our spa. I do believe we addressed this already. So I am saddened to see you felt the need to post this review.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2018 via mobile

After reading some bad reviews I still went in with an open mind and am so glad I did! I booked this spa treat for me and my daughter for her birthday and it didn’t disappoint!! From entering the beautiful building to the amazing treatments...More

Thank Mazz B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Herts123, Manager at Athenaeum Spa, responded to this reviewResponded 2 April 2018

Dear Mazz B Thank you so much for your lovely review and we look for ward to welcoming you back.

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Reviewed 30 January 2018

We arrived here early and were greeted by a lovely professional lady who showed us to the waiting area where we waited for 10mins we were then showed to the changing rooms (yes they are small) but that did not bother us in the slightest....More

Thank Missnat2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Herts123, Manager at Athenaeum Spa, responded to this reviewResponded 31 January 2018

Dear Missnat I would like to thank you so much for your lovely review. As you quite rightly say, we are a small day spa but we do try our best to go above and beyond for our guests to make up in service, what...More

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Reviewed 21 January 2018 via mobile

I visited this lovely spa last week with a friend. We had 2 treatments each - a massage and a facial. Both could not be faulted. The staff at the spa were friendly and professional, who could not do more for us. We had a...More

Thank JRichards15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Herts123, Manager at Athenaeum Spa, responded to this reviewResponded 24 January 2018

Dear Guest Thank you for taking the time to review our spa. I will give your lovely feed back to the girls. We are a very busy spa and we do try our very best to make sure guests feel pampered.

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Reviewed 21 January 2018 via mobile

Such a lovely afternoon at this spa with the girls! Arrived and was greeted with smiles from all of the staff... and a lovely glass of bubbles Treatments were amazing! Would highly recommend a visit! Xx

Thank Nicola G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Herts123, Manager at Athenaeum Spa, responded to this reviewResponded 24 January 2018

Dear Nicola Thank you for your glowing review. Hopefully we see you when next have a spa day treat.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nearby
Mayfair
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
...More
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