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The Grosvenor Victoria Casino London

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Review Highlights
Regular poker play - Good place to play good poker

I am regular poker player and The Vic generally is a nice place to play poker. They do hold quite... read more

Reviewed 6 June 2018
Mas_1351
,
London, United Kingdom
US player felt at home

Top notch place. Good action, professionally managed, fantastic food. Made me feel NOT like an... read more

Reviewed 22 September 2018
Lou N
,
Aberdeen, United States
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Traveller Overview
  • Excellent49%
  • Very good20%
  • Average9%
  • Poor4%
  • Terrible18%
6 Jun 2018
“Regular poker play - Good place to play good poker”
22 Sep 2018
“US player felt at home”
About
Grosvenor Casino The Victoria (affectionately known as 'The Vic') sits in the heart of London, on the Edgware Road and is one of the largest, longest established casinos in the UK. The Vic offers the ultimate leisure experience with an excellent...more
Contact
150-162 Edgware Road, London W2 2DT, England
Marylebone
Website
+44 20 7262 7777
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Reviews (75)
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1 - 10 of 69 reviews
Reviewed 22 September 2018

Top notch place. Good action, professionally managed, fantastic food. Made me feel NOT like an outsider. Some local stuff but nothing out of ordinary. Recommend highlyMore

1  Thank Lou N
Vicki P, Public Relations Manager at The Grosvenor Victoria Casino London, responded to this reviewResponded 24 September 2018

Hi Lou N, Thank-you for your 5 star review. We are so happy you had a good time when visiting us, and that we managed to make you feel at home. Also its lovely to hear you recommend us highly. We can't wait to welcome...More

Reviewed 17 September 2018

Had a fantastic evening at Grosvenor Casinos as we had hired one of the function rooms for the poker package, as part of a surprise 21st Birthday. Throughout the whole planning process and the night itself, the casino were amazing at answering any questions I...More

Thank Rachel G
Vicki P, Public Relations Manager at The Grosvenor Victoria Casino London, responded to this reviewResponded 18 September 2018

Hi Rachel G, Thank-you for your amazing review. We are so pleased you had a great night with us and enjoyed your Poker Package. We will be sure to pass on this review to all the team involved on the night. We are also so...More

Reviewed 13 September 2018 via mobile

I go here monthly with a group of friends for a poker game in a private room - the dealers are really excellent, good fun and make a great game for us, and the service from the waiting staff and management is excellent, everybody is...More

Thank GDownes14
Vicki P, Public Relations Manager at The Grosvenor Victoria Casino London, responded to this reviewResponded 17 September 2018

Hi GDownes14, Thank-you for taking timeout to post this lovely review. We are so pleased you enjoy coming here for your monthly game. It is so nice to read about the team and how they are very friendly and welcoming. We will be sure to...More

Reviewed 13 September 2018 via mobile

So once a month a group of us book a poker room and have a great night. Staff make the place. Friendly, non-intimidating, and helpful to those of us less experienced casino visitors. I’ll admit I’ve been to two others, more centrally locates and The...More

Thank Finnstar
Vicki P, Public Relations Manager at The Grosvenor Victoria Casino London, responded to this reviewResponded 17 September 2018

Hi Finnstar, Thank-you for taking time to write this lovely review. We are so happy you enjoy your monthly poker game with us. We will make sure all the team involved get to see your review, as its always nice to show them wonderful feedback....More

Reviewed 13 September 2018 via mobile

We have a regular Poker evening in the private room and every time we come it’s a great well organised evening. The dealers are always a great laugh and get into the banter, the food supplied is pretty good and in all we have a...More

Thank paulgage1
Vicki P, Public Relations Manager at The Grosvenor Victoria Casino London, responded to this reviewResponded 17 September 2018

Hi Paulgage1, Thank-you for taking the time to write a review regarding our private poker packages. We are so pleased you enjoy your experience every time you come here. We look forward to seeing you again next month. Kind Regards Vicki P

Reviewed 3 September 2018 via mobile

We played in a poker tournament and found the staff very helpful and friendly. The other players were very nice and fun. They have a variety of great foods and a full bar. Dealers were professional and helpful. Restrooms are conveniently located and clean. No...More

Thank Kathryn G
Vicki P, Public Relations Manager at The Grosvenor Victoria Casino London, responded to this reviewResponded 4 September 2018

Hi Kathryn G, Thank-you for taking the time to post your lovely review about our poker room and also the team. I will be sure that the team are shown your review. We look forward to seeing you again soon. Kind Regards Vicki P

Reviewed 6 June 2018

I am regular poker player and The Vic generally is a nice place to play poker. They do hold quite reputable tournaments like UKGPT, UNIBET etc. which is great. The best thing about poker room is probably the food. I have played up and down...More

1  Thank Mas_1351
Vicki P, Public Relations Manager at The Grosvenor Victoria Casino London, responded to this reviewResponded 3 July 2018

Dear Mas_1351 Thank-you for taking the time to post a review. Can we thank-you for your positive reviews about the quality of the food, we'll be sure to let the kitchen and the food and beverage team know. In regards to charging for teas and...More

Reviewed 19 April 2018 via mobile

This is a reply to management regarding drinks in the poker room. I was wondering how Aspers Casino manages to keep coffees and soft drinks free? I assume they are subject to the same tax regime.More

Thank stik777
Vicki P, Public Relations Manager at The Grosvenor Victoria Casino London, responded to this reviewResponded 1 June 2018

Hi Stik777, Thank-you for your review. As far as we were aware all clubs charged for teas, coffees and soft drinks in their poker rooms.We are not able to comment as to how Aspers are managing to do this, but at the same time we...More

Reviewed 13 February 2018 via mobile

Having visited many casinos around the World I was stunned to be charged £1 for a soft drink and then they tried to charge me £1 for a coffee! Is it me? Since when have casinos started charging for soft drinks and coffee? Never before...More

2  Thank DarrenE2
Vicki P, Public Relations Manager at The Grosvenor Victoria Casino London, responded to this reviewResponded 26 March 2018

Hi DarrenE2, Sorry for the late reply to your review, I didn't receive the normal alert when a review is posted. The main casino floor is complimentary for teas, coffee and sandwiches. I am assuming you were playing in the poker room, where we did...More

Reviewed 13 October 2017

My first visit to the vic was on my overnight stay in London before departing on holiday. I am visually impaired and so for me things are not as easy as they should be, We myself and my long suffering wife had a nice evening...More

4  Thank jhope1000
Vicki P, Public Relations Manager at The Grosvenor Victoria Casino London, responded to this reviewResponded 18 October 2017

Dear Jhope1000, Thank-you so much for taking the time to review your experience when visiting our casino. We are sorry for your initial visit and the situation that took place, which in turn made you leave the casino early. Its lovely to hear that this...More

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Questions & Answers
Ask a question
coote
18 October 2018|
Answer
Response from Vicki P | Property representative |
Hi Coote, We do have a car park which is situated under our casino. The entrance to this is in Brendon Street, this is for all customers while using the casino. Regarding the poker schedule, i don't have a copy of... More
0
Votes
tjesser
19 April 2018|
Answer
Response from Vicki P | Property representative |
Hi tjesser, Yes that would be no problem at all. Kind Regards Vicki P
1
Vote
John C
25 March 2018|
Answer
Response from Vicki P | Property representative |
Hi John, Thank-you for your message. The car park entrance is situated in Brendon Street, this runs alongside the casino. Brendon street is a one way street, so if you pass the front of the casino, you would need to... More
1
Vote