Gambado
9:30 AM - 6:30 PM
Monday
9:30 AM - 6:30 PM
Tuesday
9:30 AM - 6:30 PM
Wednesday
9:30 AM - 6:30 PM
Thursday
9:30 AM - 6:30 PM
Friday
9:30 AM - 6:30 PM
Saturday
9:30 AM - 6:30 PM
Sunday
9:30 AM - 6:30 PM
About
The UK's most exciting indoor play and party centre. We offer children the opportunity to play, run free and explore in a fun, safe and stimulating environment. Giant Play Frame, Huge Slides, Dodgems, Carousel, Ball Pits and Lots of Soft Play for the little ones. All rides included in standard admission. Free parking on Saturday & Sunday.
Duration: 2-3 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles214 reviews
Excellent
139
Very good
38
Average
7
Poor
3
Terrible
27

georgina n
1 contribution
5.0 of 5 bubbles
Apr 2024 • Friends
So much to do children love it workers always so lovely and Shahrukh always so helpful polite a friendly face always doing an amazing job lovely guy so good with all the kids.
Written 9 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Michelle B
Biggin Hill6 contributions
1.0 of 5 bubbles
Apr 2024 • Family
Even giving one star seems too much. After making an accidental booking for the wrong place and realising my immediate mistake, I contacted gambado to cancel and request a refund. They denied this as it is not their policy to refund. Whilst I understand a policy, I explained it was a genuine oversight and I would not benefit from a credit as I don't live nearby to use this. One kind manager did contact the owner about this but they refused to give me a refund. My five year old was left in tears as we were unable to then afford an alternative place to book. What an awful money grabbing business!!!! Please don't give them any more of your money!!!
Written 8 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kira B
1 contribution
5.0 of 5 bubbles
Apr 2024 • Friends
I went with two kids for a 5th birthday party! It’s a great space with so many different areas, Shahrukh was absolutely wonderful and great with the kids! I will definitely be returning again soon!
Written 3 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mon430
8 contributions
1.0 of 5 bubbles
Feb 2024 • Friends
The place is lacking clean . It’s filthy dirty .
Please see my sons socks for indication .
The place needs serious cleaning in the soft play area .
Written 1 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

GoPlaces73197
2 contributions
1.0 of 5 bubbles
Jan 2024 • Family
Absolutely awful.
I witnessed the most aggressive behaviour from the staff towards a child and mother it was so upsetting I had to leave. The poor mother was so intimidated by the crowd of staff being unnecessarily rude to her and her little boy. It was very uncomfortable and made not want to be there. I hope she’s okay and her children aren’t too upset by the way they were treated. It made me feel so upset and I didn’t know what to do. The business needs to be managed better. It was overcrowded and I won’t even go into how badly the toilets smelled or the lack of cleanliness the attitudes alone are enough for me to say avoid like the plague
Written 23 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kiki F
2 contributions
1.0 of 5 bubbles
Jan 2024 • Family
Shocking!
The staff were so atrocious I will never return. They were so aggressive to a sweet little boy and then attacked his mother verbally. It was so strong my daughter was upset and wanted to leave. The manager came and smoothed things over but i felt so uncomfortable I left as it felt very unsafe and unwelcoming.
The fact they were allowed to carry on in that manner for so long was appalling. Luckily the mother repeatedly asked for a manger so someone got her to come or I didn’t know how it might end. It was overcrowded and quite frankly badly run. The floor staff are ill equipped to control the runnings of the establishment without causing distress and offending people. I hope they were reprimanded and made aware of how awkward and uncomfortable they made it for others. I even heard them accuse the mother of being racist! There was no base for this and is an awful and ungrounded accusation. She definitely wasn’t! She was the only mother who I made friends with on that day and happily included my black daughter in playing with her child and struck up conversation with me and complimented my daughter in her behaviour and beauty and was so lovely so to see her attacked in that way was awful. I hope she’s okay and that her children weren’t to upset by the drama as it was obviously not normal for them to see such aggression. I will not return and cannot recommend as I don’t know if this is an isolated incident and if this is how the staff behave I don’t want it to be me being attacked next time. Awful experience.
Written 23 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Omar
Riyadh, Saudi Arabia683 contributions
5.0 of 5 bubbles
Jun 2023 • Family
Gambado indoor soft play is a delightful place for kids to have a great time. My 1.5-year-old daughter thoroughly enjoyed playing there, despite it not being a very large play area. The size was still sufficient for little ones to explore and have fun.

One aspect that stood out to me was the reasonable pricing. It felt like a good value for the entertainment and enjoyment provided. Additionally, we noticed that Gambado also offers birthday party packages, which seem like a lot of fun, especially with their tiger mascot host.

The facility itself is clean and well-maintained, ensuring a safe and hygienic environment for children to play in. However, I did wish there was a bigger sand area specifically designed for toddlers. Sand play is often a favorite among little ones, and having a larger area dedicated to it would have added another exciting element to the experience.
Written 20 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Toniatthebeach
London, UK35 contributions
4.0 of 5 bubbles
Jul 2023 • Family
Great play space, our little one loved the play frame, toddler are, bumper car and carousel ride!
Not as big as some others but if you can go off peak it’s great.
Written 14 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Agnes N
London, UK10 contributions
1.0 of 5 bubbles
Apr 2023
Shocking experience! This place is literally falling apart, sensory spots don’t work, thunder stimulation tunnel doesn’t work, it’s dark-no lights in ball pit areas therefore barely can see anything….
We paid £37 for 4 of us for this torn down place!
Gambado, you should feel ashamed for asking for this ridiculously expensive entry fee for what you provide in Chelsea!

We used to visit this place regularly with our daughter when we had our Gambado family membership years ago…

Today we decided to take our daughter back to recall our nice memories and show our little one the centre. Although our 8 years old and our 2 years old enjoyed the session we felt robbed after paying the expensive entry tickets due to the outrageous state of the centre!
We used to love this place but you just lost a loyal, regular customer-family. Headoffice will be contacted!

Ps: Gambado keeps removing my feedback on Google which says a lot about this company!
Written 1 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Anita
Willesden, UK1 contribution
3.0 of 5 bubbles
Apr 2023 • Family
I have to say the manager was lovely towards us my children were so busy on the apparatus that they forgot to go on the bumper cars and so they were quite dissapointed once I told them that the bumper cars was now closed. However I did feedback to the Manager and said in future before the bumper cars is going to close an announcement should be made to parents and children giving them time to have a go before they close the bumper cars. The manager said she thought that was a good idea and she went on to offer my children a round on the bumper cars which made my children's day.

Food of extreme poor quality plus it was over cooked oily we ordered fish and Chips Beefburger with chips which was meant to be cheese burger it came with no cheese but staff soon rectified this mistake.
Over priced kids meal about £7 Adults about £9 for a meal I added on beans to my fish and chips and I was given a paper dish as big as a 10p and was charged £1 it was basically a tablespoon of baked beans for £1

Moha what a lovely lady everytime we visit she always greets us with a smile and ensures she is attentive to our needs as with all the other people around her she is really nice you can tell she loves her job.
Written 13 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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GAMBADO: All You Need to Know BEFORE You Go (with Photos)

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