We arrived here after NYE the guy on the craps table was so helpful and showed us how to play, he... read more
“Not as nice with the other Grosvenor”
We arrived here after NYE the guy on the craps table was so helpful and showed us how to play, he... read more
11/10 best place to go. Jebus, it wants more characters. Ok well the first point of contact was... read more
Updating Map... About Grosvenor Casino St Giles
11 - 20 of 22 reviews
We arrived here after NYE the guy on the craps table was so helpful and showed us how to play, he was so funny, kept the spirit alive, even when you lost. Would deffo recommended going here to everyone! 5 stars!More
Wow. Thanks for that review Robbie D. 'Craps' or Shoot Dice is our unique great fun version of the classic dice game. It makes playing dice fun and easy to learn as you found out. Sorry you didn’t win but sounds like you had a...More
11/10 best place to go. Jebus, it wants more characters. Ok well the first point of contact was awesome, jade. The dude working with her, Filipino guy, also awesome. Ok enough words now.
Thanks for the review Cj S. Yes we do have a great team on reception and I hope the rest of your visit was as good. Look forward to seeing you soon. Q
Came with a mate for an evening out, sadly not our night on the games but the staff were friendly and welcoming and willing to have a laugh and chat as well as helping to understand how to play some of the games. Overall a...More
Glad you enjoyed yourselves and look forward to your return. See you in the New Year. Merry Christmas and Happy New Year. Q
I rarely leave a very bad review - but thought this story worth telling! We had an hour before our event began, I remembered that my taste card had a 50% offer at the St Giles so we thought that we would give it a...More
Hi Nick, I am really sorry for your poor meal and disinterested service. I will endeavour to speak to the server and chef along with our F&B Manager as this is not acceptable. I wish that you had spoken to the duty manager at the...More
Great staff, made to feel welcome and helpful, we all signed up as members and came away £300 in profit!!
Glad you enjoyed your meal and your profitable experience. Thanks for your comments and do come back soon. Yours Q. Customer Service Manager PS. Please bring the £300 on you return!!!!
Had a very nice evening using a Groupon, two courses for 2 @19.95 was excellent value and a £5 chip each just added to the bonus - and actually gave me a nice little profit Menu wise, there was and excellent choice, with no limitations...More
Wow. Firstly I am glad you all enjoyed your meal and that the staff were attentive, and of course that you would return. I have passed your comments about the food to our F&B Manager as the comments will be very helpful to improve our...More
I booked a Groupn Offer for the Casino as we had visitors from New York. The deal was £19.95 for two people - a Two course meal and £5.00 chip. We were able to order what we liked from the Menu which had a variety...More
Hi Valerie, Thanks very much for your review. I am glad you and your group enjoyed yourselves, and it was good to speak to you on the night. Please don’t hesitate to call or email me (CSM.GC-London-StGiles@rank.com). Look forward to your next visit. Yours Q
First time back here in over a year, relaxed atmosphere and very quiet when we visited mid afternoon on a Saturday. Found that the bar had moved again and more tables in play. Tried both slots and the electronic roulette, reasonable returns...soft drinks kept coming...More
Hi ExpatKL88: Thanks for visiting the club and giving us a review. My apologises for not replying sooner but I have just taken over the Trip Advisor accounts. The TCR tube is now open and should be fully functional later this year with Crossrail at...More
Poor return on investment compared to Canadian casinos that I have visited.Probably won't go back as too few wins.More
Dear TravellingDrMom, I am sorry to hear you had a poor experience at Grosvenor St Giles casino. We strive to deliver the best customer experience possible and I am disappointed that you would probably not return due to too few wins. Casinos in the UK...More
Visited on a networking event. Nice atmosphere and staff were friendly, however the female security guard was always in the toilet watching what everyone was doing, whilst doing my hair (as you do) I asked her if something was wrong. She replied no and said...More
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