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Santander Cycles

London SW1H 0TL, England
+44 343 222 1234
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Review Highlights
Amazing

Really simple to use. Great bikes. Simply use touch screen panel, release bikes and then park at... read more

Reviewed 1 week ago
Matt B
,
Cambridge, United Kingdom
My favourite way of getting around London

I cycle everyday to work on a Santander bike and they are honestly fantastic. The infrastructure in... read more

Reviewed 4 weeks ago
Conishy
Read all 407 reviews
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Santander Cycles is London's self-service, bike-sharing scheme for short journeys. You can hire a bike from as little as £2. Simply go to any docking station with your bank card and touch the screen to get started. There's no need to book - hire a bike, ride it where you like, then return it to any docking station.
  • Excellent46%
  • Very good21%
  • Average5%
  • Poor6%
  • Terrible22%
Travellers talk about
“docking station” (50 reviews)
“boris bikes” (18 reviews)
“hyde park” (55 reviews)
Open Now
All hours
Hours Today: 00:00 - 23:59
LOCATION
London SW1H 0TL, England
CONTACT
Website
+44 343 222 1234
Write a ReviewReviews (407)
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All reviews
"docking station"
in 50 reviews
"boris bikes"
in 18 reviews
"hyde park"
in 55 reviews
"cycle lanes"
in 13 reviews
"access fee"
in 6 reviews
"hire period"
in 4 reviews
"nearby stations"
in 3 reviews
"boris johnson"
in 3 reviews
"london traffic"
in 8 reviews
"bank card"
in 4 reviews
"experience london"
in 3 reviews
"explore london"
in 3 reviews
"kensington palace"
in 7 reviews
"green park"
in 3 reviews
"tower bridge"
in 6 reviews
"big ben"
in 3 reviews
"release"
in 21 reviews
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1 - 10 of 293 reviews

Reviewed 1 week ago

Really simple to use. Great bikes. Simply use touch screen panel, release bikes and then park at another station. If you need a bike again, put card back in and it gives you a new code!

Thank Matt B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

I cycle everyday to work on a Santander bike and they are honestly fantastic. The infrastructure in place ensures that I am hardly even left stranded. They are moved throughout the city to make sure that there are still bikes to rent in less central...More

2  Thank Conishy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2018 via mobile

We use these cycles weekly. Sometimes the machines do not scan your credit card properly. However the whole cycle experience is great with lighted paths for night riding. No helmet provided so you’ll have to get your own.

1  Thank JH72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 4 January 2018

The mobile app was very misleading and I am not pleased at all with your system. I will be complaining and not recommending you to anyone I know. The statement given through the mobile app states that the fees are "2 pounds for a 24hr...More

3  Thank Julie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2018

We used the Santander bikes on Christmas Day to explore the City of London. There weren't too many vehicles on the road, no buses either, so cycling around central London was a memorable experience. You are charged £2 for 30 minutes of cycling if you...More

1  Thank TravelShip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2017 via mobile

The best way to see the London sights is by the Santander City bikes. There are docking stations everywhere, you get 30 mins per trip and you can do as many trips as you like in 24 hrs. The maps around the city are outstanding...More

Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2017

We got two bike for the day thought £4 was a great deal then a couple of days later looked at our bank statement and we have been charged another £3 then another £8. We made sure the light went green when returning the bike...More

3  Thank trisia196
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2017

I rented one of these bikes for 2 hours in London around Little Venice. The green light came on when I reurned it. Desoite that, once I returned to the states, Santander began charging my credit card daily for well over $1000 in sums ranging...More

1  Thank Stephen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2017

If you want to enjoy carefree London evening or sunny day on the bike. Santander docking station you would find near all main attractions points. Use credit card and 2 pounds for one trip of 30 minutes. Park at any convenient docking station and go....More

1  Thank Ahmad Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2017

I hired a bike at 9am and paid £2 through the docking station, I then wanted to use the bike later in the afternoon but that docking station wasn't working so decided to use the app but it charged a further £2. I called the...More

3  Thank melrumball
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Michael M
2 January 2018|
AnswerShow all 2 answers
Response from Hossein S | Reviewed this property |
No, each time after you returned the bike, to get a new one, simply insert same credit card in to the machine and machine will issue a new code for the bikes. Boris Bikes (Santander bikes) are the best in the world I have... More
1
Vote
arloneus
26 January 2017|
AnswerShow all 5 answers
Response from TfLCustomerServices | Property representative |
Hi Arloneus - the bikes are available 24 hours per day / 365 days per year. We're even available on Christmas Day! Have fun!
0
Votes
dream-follower2000
12 November 2016|
AnswerShow all 9 answers
Response from TfLCustomerServices | Property representative |
Hi, Children need to be 14 years or older to use Santander Cycles - the bikes are too big for a 7 year old to use safely. Matt - Community Manager - Santander Cycles
3
Votes
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