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Belmond British Pullman
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Certificate of Excellence
Traveller Overview
  • Excellent84%
  • Very good8%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“orient express”(84 reviews)
“day trip”(70 reviews)
About
Escape the every day on a thrilling adventure aboard the Belmond British Pullman luxury train. Step into lovingly restored vintage carriages—each with a story to tell. Our liveried stewards are on hand to pamper as gastronomic delights arrive at...more
Suggested duration: More than 3 hours
Contact
4 Battle Bridge Lane | Shackleton House, London SE1 2HP, England
Southwark
Website
+44 845 077 2222
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Reviews (657)
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LanguageEnglish
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532
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36
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All reviews orient express victoria station day trip golden age of travel steam train return journey glass of champagne beautiful carriages train journey christmas lunch train manager oysters smoked salmon and caviar le manoir celebrate a special occasion afternoon tea roman baths
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631 - 640 of 648 reviews
Reviewed 30 November 2011

This was our 2nd trip on the Orient Express and it lived up to all expectations. The food and wine was good quality and plentiful, the service was second to none and the ambience was splendid. I would have no hesitation in recommending this experience...More

Date of experience: October 2011
Thank SSudlow
Orient-ExpressTrains, PA to Andrew M. Overton at Belmond British Pullman, responded to this reviewResponded 2 February 2012

It is wonderful to read compliments from any of our guests but especially those who have travelled with us before and even more so when we live up to previous expectations and meet them again. I have passed on your lovely comments to the many...More

Reviewed 20 October 2011

We booked the trip to Folkestone which included Brunch on the outward journey and Afternoon Tea on the return journey, as a belated 40th birthday treat. We had been looking forward to the trip for some time and wanted it to be really special –...More

Date of experience: October 2011
Thank Evelyn V
Orient-ExpressTrains, PA to Andrew M. Overton at Belmond British Pullman, responded to this reviewResponded 2 February 2012

Our day trip down to Folkestone with Brunch and Afternoon Tea is a lovely trip to experience and I am so pleased that you had an excellent day. I have passed on your positive feedback on to the many teams involved, who I know will...More

Reviewed 20 October 2011

Fantastic atmosphere. Drinks with every course about 7 of them. Service fantastic. A lovely napkin ring and chocs to take away. Went when it was dark, but didn't really mind not being able to look out. Attire is black. Put this one on things to...More

Date of experience: September 2011
Thank Denise B
Orient-ExpressTrains, PA to Andrew M. Overton at Belmond British Pullman, responded to this reviewResponded 2 February 2012

The Dinner trip on board the British Pullman is a wonderful experience and I am so pleased that you had a fantastic time. It is lovely to read such compliments about our staff and service, so thank you for sharing them with us on our...More

Reviewed 14 October 2011

We have just returned from a lunch trip on the British Pullman from Winchester for my mums 60th and it was the most amazing day. We were met at Winchester by one of the senior staff (possibly one of the Managers) who told us a...More

Date of experience: October 2011
1  Thank nic2001
Orient-ExpressTrains, PA to Andrew M. Overton at Belmond British Pullman, responded to this reviewResponded 23 January 2012

Thank you very much for your review on our TripAdvisor page. Please accept my sincere apologies for the delay in my response to you, however, we have had a few technical difficulties with accessing our review page. I am so pleased that you and your...More

Reviewed 4 October 2011

This was booked ages ago for my Husband's surpise rather than take a holiday. We booked specifically for Folkestone trip as it held special memories for us. We checked in to be told there would be a 4 hour delay on the return trip which...More

Date of experience: September 2011
Thank Dibbla51
Orient-ExpressTrains, PA to Andrew M. Overton at Belmond British Pullman, responded to this reviewResponded 5 October 2011

Thank you for your review with regards to your recent experience on board the British Pullman for Brunch and Afternoon Tea via Folkestone. I am very sorry that you have not received an acknowledgement. As you are aware, we encountered a severe delay to our...More

Reviewed 19 September 2011

My husband booked the British Pullman as a surprise honeymoon with an overnight stay in the Ritz and then dinner on the Orient Express and I can honestly say it was an amazing experience. From the moment we arrived at Victoria we mere made to...More

Date of experience: August 2011
Thank KNorthumberland7
Orient-ExpressTrains, PA to Andrew M. Overton at Belmond British Pullman, responded to this reviewResponded 5 October 2011

The Dinner trip with a nights accommodation at The Ritz, London is a very special trip and I am so pleased that you had such a wonderful experience. I have passed on your compliments to the many teams involved in making your experience with us...More

Reviewed 12 September 2011

We were in Carriage Ione for our trip, the surroundings were wonderful and the staff were even more so. The lunch was quite excellent but as we are not used to 5 courses we declined the pudding as it was too heavy for our taste....More

Date of experience: March 2011
Thank Tony B
Orient-ExpressTrains, PA to Andrew M. Overton at Belmond British Pullman, responded to this reviewResponded 5 October 2011

What a wonderful review to read. Thank you very much indeed for taking the time and trouble to upload your comments on to our TripAdvisor page. I am so pleased that you enjoyed your Golden Age of Travel excursion on board the British Pullman, so...More

Reviewed 2 August 2011

I've always wanted to go on the Orient Express and so my husband bought me 'A Taste of the Orient Express' as a Christmas present. We checked in at the designated check in desk at Victoria Station, by platform1. We had stayed the previous night...More

Date of experience: August 2011
1  Thank towelobsessive
Orient-ExpressTrains, PA to Andrew M. Overton at Belmond British Pullman, responded to this reviewResponded 15 August 2011

Thank you very much for your kind compliments with regards to your recent experience on board the British Pullman and for taking the time and trouble to write them on our TripAdvisor page. I am so pleased to read that you had a lovely time...More

Reviewed 3 July 2011

We travelled on the 2nd July on the Orient Express to Blenheim Palace as a birthday treat for my wife who had wanted to go on the Orient Express for a long time Due to underground issues we were worried we might arrive late at...More

Date of experience: July 2011
1  Thank SteveChapman
Orient-ExpressTrains, PA to Andrew M. Overton at Belmond British Pullman, responded to this reviewResponded 18 July 2011

Thank you so much for taking the time and trouble to add your compliments to our TripAdvisor page. They are lovely to read and I am so pleased that you and your wife had such a wonderful experience with us to Blenheim Palace. I know...More

Reviewed 22 June 2011

I surprised my mother with the Folkestone daytrip as a birthday present. We were so excited to spend a day unlike any we have lived before. People who saw the tears in our eyes at Victoria Station must have been confused, but they were tears...More

Date of experience: March 2011
Thank WayOuterBorough
Orient-ExpressTrains, PA to Andrew M. Overton at Belmond British Pullman, responded to this reviewResponded 18 July 2011

Thank you so much for the wonderful review of your recent experience on board the British Pullman via Folkestone for our Brunch and Afternoon Tea excursion. It is lovely to read about your surprise for your Mother and how delighted she was with her present....More

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Southwark
Even before the arrival of the instantly iconic Shard,
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of the Thames to enjoy some of Britain's biggest
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Questions & Answers
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Lisa-Leigh
7 March 2019|
AnswerShow all 11 answers
Response from N4118YEbriant | Reviewed this property |
Unless there is a theme for the event, I would say the best description would be ‘Smart Casual ‘. Meaning dress or smart trousers and top for ladies with suit or jacket and trousers for men. A tie would be optional.
1
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sunstorm2000
2 March 2019|
AnswerShow all 2 answers
Response from Craig M | Property representative |
Dear guest The team and I are looking forward to welcoming you on board. Please note that the birthday cakes are all presented in a box and are easy to take away if you can't squeeze in another bite on the day! Very... More
1
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Lisa-Leigh
15 January 2019|
AnswerShow all 4 answers
Response from Diane S | Reviewed this property |
The staff will be very attentive to your needs,they will bend over backward to help with getting on and off the train.you won’t be disappointed.
1
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