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Belmond British Pullman
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Certificate of Excellence
Traveller Overview
  • Excellent84%
  • Very good8%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“orient express”(84 reviews)
“day trip”(70 reviews)
About
Escape the every day on a thrilling adventure aboard the Belmond British Pullman luxury train. Step into lovingly restored vintage carriages—each with a story to tell. Our liveried stewards are on hand to pamper as gastronomic delights arrive at...more
Suggested duration: More than 3 hours
Contact
4 Battle Bridge Lane | Shackleton House, London SE1 2HP, England
Southwark
Website
+44 845 077 2222
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Reviews (657)
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All reviews orient express victoria station day trip golden age of travel steam train return journey glass of champagne beautiful carriages train journey oysters christmas lunch train manager smoked salmon and caviar le manoir celebrate a special occasion afternoon tea roman baths
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31 - 40 of 648 reviews
Reviewed 20 November 2018

We spent the evening in the company of James Martin, who cooked our meal. Having never done anything like this before, we were absolutely amazed at the standard of food, the care taken in the carriages, the staff, and all involved in this evening. It...More

Date of experience: November 2018
Thank Sharon M
Craig M, Director of Operations at Belmond British Pullman, responded to this reviewResponded 29 November 2018

Dear Guest Thank you very much for kindly taking the time to review us following your recent journey. We are so happy that you enjoyed your dinner with us and that we were able to deliver a wonderful meal which exceeded your expectations. We always...More

Reviewed 17 November 2018

Outstanding trip in all aspects.. Highly recommend. The Stewards were very attentive and were on hand to help. Food was great. The actors were top notch and made the experience a total delight.More

Review collected in partnership with this attraction
Date of experience: November 2018
Thank Kenneth G
Craig M, Director of Operations at Belmond British Pullman, responded to this reviewResponded 29 November 2018

Dear Guest Thank you very much for kindly taking the time to review us following your recent journey. We are so happy that you enjoyed your murder mystery experience, I love these trips as well, such good fun! I will be sure to pass on...More

Reviewed 16 November 2018

Wonderful day out for our mum's 90th birthday, couldn't fault the service, food or experience, a very special day.More

Date of experience: November 2018
Thank Paulo1as
Craig M, Director of Operations at Belmond British Pullman, responded to this reviewResponded 17 November 2018

Dear Guest Thank you very much for kindly taking the time to review us following your recent journey. We are so happy that your mum enjoyed her landmark birthday on board with us and please pass on our sincere thanks to her for trusting us...More

Reviewed 15 November 2018

Had an excellent day on board the Belmond last Saturday. Excellent service, lovely food and enjoyed solving the murder! The actors were great and added an element of fun to our day. Quite a few people went to town on their outfits and if I...More

Date of experience: November 2018
Thank Julie T
Craig M, Director of Operations at Belmond British Pullman, responded to this reviewResponded 17 November 2018

Dear Guest Thank you very much for kindly taking the time to review us following your recent journey. We are so happy that you enjoyed your Murder Mystery trip, I fully agree that you can never be overdressed on our beautiful train and look forward...More

Reviewed 10 November 2018

Went to Canterbury for a birthday treat, it was amazing from start to finish what a slick operation, you are treated like royalty all the time, we had brunch going out and afternoon tea on the journey back, the food was excellent, when we got...More

Date of experience: November 2018
1  Thank 375jillb
Craig M, Director of Operations at Belmond British Pullman, responded to this reviewResponded 17 November 2018

Dear Guest Thank you very much for kindly taking the time to review us following your recent journey. We are so happy that you enjoyed your excursion to Canterbury with us and thank you very much for your kind words, which I will be sure...More

Reviewed 6 November 2018

We attended a black tie gala on Saturday on the train and it was perfection from beginning to end. The meal although mass catered was wonderful and as a vegetarian I was very well looked after. The boarding of the train was seamless and the...More

Date of experience: November 2018
Thank melandnick
Craig M, Director of Operations at Belmond British Pullman, responded to this reviewResponded 17 November 2018

Dear Guest Thank you very much for kindly taking the time to review us following your recent journey. We are so happy that you enjoyed your journey with us and that we were able to deliver a wonderful vegetarian meal which exceeded your expectations. Our...More

Reviewed 5 November 2018

My husband & I attended a black tie dinner on board the Belmond on Saturday. It was to raise funds for the building of southends new hospice Fairhavens. The train pulled into Southend central & boarding was very well organised & a smooth process. Our...More

Date of experience: November 2018
Thank nikijallen
Craig M, Director of Operations at Belmond British Pullman, responded to this reviewResponded 17 November 2018

Dear Guest Thank you very much for kindly taking the time to review us following your recent journey. We are so happy that you enjoyed your dinner journey with Havens Hospice. This is a wonderful cause and we were delighted to be able to host...More

Reviewed 29 October 2018

5 Star train journey, 5 Star service, 5 Star food! A really memorable experience and we are saving for the next trip!! Thanks to everyone at Belmond!More

Date of experience: October 2018
Thank john w
Craig M, Director of Operations at Belmond British Pullman, responded to this reviewResponded 6 November 2018

Dear Guest Thank you very much for kindly taking the time to review us following your recent journey. We are so happy that you enjoyed your day out to the beautiful city of Bath with us and thank you for your very kind review, which...More

Reviewed 28 October 2018 via mobile

My partner had treated me to this ride on the Belmond British Pullman train, including a murder mystery lunch. It was a wonderful day. Coffee is available at Reception before departure. The staff were all exceptionally friendly and helpful, and the sumptuous 6 course meal...More

Date of experience: September 2018
Thank newmanmw20
Craig M, Director of Operations at Belmond British Pullman, responded to this reviewResponded 6 November 2018

Dear Guest Thank you very much for kindly taking the time to review us following your recent journey. We are so happy that you enjoyed your Murder Mystery experience with us. I am delighted also that the team were able to accommodate your requirements and...More

Reviewed 25 October 2018

Fantastic from the word go,staff were so friendly and very accommodating to your every needs.we had a four seated carriage very private and luxurious .our waiter for the day was Andel and he was fantastic made us so welcome and lots of knowledge about the...More

Date of experience: October 2018
2  Thank Diane S
Craig M, Director of Operations at Belmond British Pullman, responded to this reviewResponded 6 November 2018

Dear Guest Thank you very much for kindly taking the time to review us following your recent journey. We are so happy that you enjoyed your day in the very safe hands of Andel and Tom (Tom is the third generation of his family to...More

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Nearby
Southwark
Even before the arrival of the instantly iconic Shard,
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time, locals and out-of-towners alike have loved
browsing the boutiques of Bermondsey High Street,
foraging through the bounteous stalls at centuries old
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of the Thames to enjoy some of Britain's biggest
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Questions & Answers
Ask a question
Lisa-Leigh
7 March 2019|
AnswerShow all 11 answers
Response from N4118YEbriant | Reviewed this property |
Unless there is a theme for the event, I would say the best description would be ‘Smart Casual ‘. Meaning dress or smart trousers and top for ladies with suit or jacket and trousers for men. A tie would be optional.
1
Vote
sunstorm2000
2 March 2019|
AnswerShow all 2 answers
Response from Craig M | Property representative |
Dear guest The team and I are looking forward to welcoming you on board. Please note that the birthday cakes are all presented in a box and are easy to take away if you can't squeeze in another bite on the day! Very... More
1
Vote
Lisa-Leigh
15 January 2019|
AnswerShow all 4 answers
Response from Diane S | Reviewed this property |
The staff will be very attentive to your needs,they will bend over backward to help with getting on and off the train.you won’t be disappointed.
1
Vote