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Certificate of Excellence
Traveller Overview
  • Excellent84%
  • Very good8%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“orient express”(84 reviews)
“day trip”(70 reviews)
Contact
4 Battle Bridge Lane | Shackleton House, London SE1 2HP, England
Southwark
Website
+44 845 077 2222
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Reviews (657)
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All reviews orient express victoria station day trip golden age of travel steam train return journey glass of champagne beautiful carriages train journey christmas lunch train manager oysters smoked salmon and caviar le manoir celebrate a special occasion afternoon tea roman baths
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21 - 30 of 648 reviews
Reviewed 17 December 2018

My wife and I took the trip as a Xmas gift to each other and it didn't disappoint. It comprised of a round trip from Victoria through Guildford and back in a loop through Croydon and back. Not the greatest of scenery, but then we...More

Date of experience: December 2018
Thank TheSouthwickGrants
Craig M, Director of Operations at Belmond British Pullman, responded to this reviewResponded 29 December 2018

Dear Guest Thank you very much for kindly taking the time to review us following your recent journey. I am delighted that you enjoyed the setting in Audrey, this is such a beautiful carriage and was built in the early 30s, right at the start...More

Reviewed 17 December 2018 via mobile

A group of us went on the festive Steam Train Lunch on 8th December. Before the trip the staff at British Pullman were very helpful as I'm on crutches and several of our party had dietary requirements. The day itself was a wonderful luxurious experience...More

Date of experience: December 2018
Thank Jacqui M
Craig M, Director of Operations at Belmond British Pullman, responded to this reviewResponded 29 December 2018

Dear Guest Thank you very much for kindly taking the time to review us following your recent journey. The team and I are delighted that you enjoyed your Christmas lunch by steam trip and the entertainment on board. Wishing you a wonderful start to 2019....More

Reviewed 16 December 2018 via mobile

I wanted to leave a review to highlight both the pros and cons of our journey. Having read all of the positive reviews I decided to book the Belmond Pullman train to celebrate two 60th and one 30th birthday. All four of us thoroughly enjoyed...More

Date of experience: December 2018
1  Thank fangita
Craig M, Director of Operations at Belmond British Pullman, responded to this reviewResponded 29 December 2018

Dear Guest Thank you very much for kindly taking the time to review us following your recent journey. The team and I are delighted that you enjoyed your day overall, thank you as well for the kind and constructive comments which I will be sure...More

Reviewed 12 December 2018

A most amazing wonderful treat for my wife and I (and a family friend) paid for by our incredibly generous son - afternoon tea on The Belmond Pullman on 11/12/18. Just to be seated in one of these glorious carriages was an absolute pleasure and...More

Date of experience: December 2018
3  Thank T9767FNchriss
Craig M, Director of Operations at Belmond British Pullman, responded to this reviewResponded 29 December 2018

Dear Guest Thank you very much for kindly taking the time to review us following your recent journey. The team and I are delighted to have been able to deliver such an amazing day for you, and I am sure that your son has now...More

Reviewed 11 December 2018

Travelling on the Belmond British Pullman is pure indulgence from beginning to end. You are made to feel so special from the minute you board the train. The Food is scrumptious, drink flowing. It really is the most amazing experince for anybody who loves the...More

Date of experience: December 2018
Thank Debbie S
Craig M, Director of Operations at Belmond British Pullman, responded to this reviewResponded 29 December 2018

Dear Guest Thank you very much for kindly taking the time to review us following your recent journey. The team and I are delighted to have been able to deliver an authentic roaring 20s experience for you on your festive day out. Wishing you a...More

Reviewed 10 December 2018

We took a day trip to Bath as a Christmas treat for my wife and I and it couldn't have been more special. The morning was spent making our way through the English countryside and a fabulous brunch, washed down with some Champagne Bellinis. The...More

Date of experience: December 2018
Thank Ollyc1962
Craig M, Director of Operations at Belmond British Pullman, responded to this reviewResponded 29 December 2018

Dear Guest Thank you very much for kindly taking the time to review us following your recent journey. The team and I are delighted that you enjoyed your trip to Bath Christmas market with us. Wishing you a wonderful start to 2019. Kind regards Craig

Reviewed 9 December 2018

I think this trip might actually have been my best day ever! I know it's expensive, but it really was worth every penny. Service was impeccable, food was amazing (and plentiful!) Absolutely loved it!More

Date of experience: November 2018
Thank Jackie F
Craig M, Director of Operations at Belmond British Pullman, responded to this reviewResponded 29 December 2018

Dear Guest Thank you very much for kindly taking the time to review us following your recent journey. The team and I are delighted to have been able to deliver such an amazing day for you! Wishing you a wonderful start to 2019. Kind regards...More

Reviewed 7 December 2018

We treated this as our gift to each other and thoroughly enjoyed our day. The carriage was festively bedecked and the tables well laid out. We were well looked after by our server, Adam and the rest of the team. The singers were good (although...More

Date of experience: December 2018
Thank Wendy119186363
Craig M, Director of Operations at Belmond British Pullman, responded to this reviewResponded 29 December 2018

Dear Guest Thank you very much for kindly taking the time to review us following your recent journey. We are so happy that you enjoyed your day and the service from Adam. I will be sure to pass on your kind words to the team....More

Reviewed 5 December 2018

The food and staff were amazing add the atmosphere of the train and we had a wonderful time. Do not eat beforehand as you will have plenty of delicious courses offered to you. By the time we arrived back at Victoria Station I could not...More

Date of experience: November 2018
1  Thank Debbie H
Craig M, Director of Operations at Belmond British Pullman, responded to this reviewResponded 29 December 2018

Dear Guest Thank you very much for kindly taking the time to review us following your recent journey. We are so happy that you enjoyed your time with us and our delicious festive menu. I will be sure to pass on your kind words to...More

Reviewed 25 November 2018 via mobile

We were given the opportunity to attend a Murder Mystery lunch on board the Belmont British Pullman as a birthday present and it turned into a fantastic memory that will last a lifetime. We arrived at an exclusive lounge at Victoria station and our experience...More

Date of experience: November 2018
1  Thank N4118YEbriant
Craig M, Director of Operations at Belmond British Pullman, responded to this reviewResponded 29 November 2018

Dear Guest Thank you very much for kindly taking the time to review us following your recent journey. We are so happy that you enjoyed your journey with us and that we were able to deliver a memory which will last a lifetime! I will...More

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Questions & Answers
Ask a question
Lisa-Leigh
7 March 2019|
AnswerShow all 11 answers
Response from N4118YEbriant | Reviewed this property |
Unless there is a theme for the event, I would say the best description would be ‘Smart Casual ‘. Meaning dress or smart trousers and top for ladies with suit or jacket and trousers for men. A tie would be optional.
1
Vote
sunstorm2000
2 March 2019|
AnswerShow all 2 answers
Response from Craig M | Property representative |
Dear guest The team and I are looking forward to welcoming you on board. Please note that the birthday cakes are all presented in a box and are easy to take away if you can't squeeze in another bite on the day! Very... More
1
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Lisa-Leigh
15 January 2019|
AnswerShow all 4 answers
Response from Diane S | Reviewed this property |
The staff will be very attentive to your needs,they will bend over backward to help with getting on and off the train.you won’t be disappointed.
1
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