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Belmond British Pullman
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Certificate of Excellence
Traveller Overview
  • Excellent84%
  • Very good8%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“orient express”(84 reviews)
“day trip”(70 reviews)
About
Escape the every day on a thrilling adventure aboard the Belmond British Pullman luxury train. Step into lovingly restored vintage carriages—each with a story to tell. Our liveried stewards are on hand to pamper as gastronomic delights arrive at...more
Suggested duration: More than 3 hours
Contact
4 Battle Bridge Lane | Shackleton House, London SE1 2HP, England
Southwark
Website
+44 845 077 2222
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Reviews (657)
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LanguageEnglish
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532
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36
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All reviews orient express victoria station day trip golden age of travel steam train return journey glass of champagne beautiful carriages train journey oysters christmas lunch train manager smoked salmon and caviar le manoir celebrate a special occasion afternoon tea roman baths
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1 - 10 of 648 reviews
Reviewed yesterday via mobile

We had an amazing day out, the train is fabulous, beautifully refurbished, Art Deco style. The service was top class, the food was divine and such good quality 😀 We did a Xmas trip to Chatsworth House, the train was decorated for Xmas and lovely,...More

Date of experience: November 2018
Thank Anne C
Reviewed 1 week ago

It is expensive but also a great experience, one which I have wanted to do for many years. Staff were very professional but at the same time friendly and helpful. Carriages gorgeous, very comfortable and every where was super clean! A real treat to be...More

Review collected in partnership with this attraction
Date of experience: March 2019
Thank Freedom42220067635
Reviewed 1 week ago

you won't be disappointed. it was a very special experience, the staff were great and very kind and professional on a personal level

Review collected in partnership with this attraction
Date of experience: March 2019
Thank Mobile38105656287
Reviewed 1 week ago

This was a birthday treat and we were very excited. The seats were comfortable, the staff were pleasant and the interior of each carriage was interesting and pleasant. On the whole, we enjoyed our lunch, although the jus which accompanied the beef was a bit...More

Date of experience: March 2019
Thank FrequentFlyerEater89
Reviewed 2 weeks ago via mobile

This was an excellent experience from the moment you arrived at London Victoria where you were greeted by the band, to the cup of tea you had while you waited for the train to arrive. We rode in the carriage called Audrey which is of...More

Date of experience: March 2019
1  Thank 893theresac
Reviewed 2 weeks ago

Fantastic trip on the Train from Victoria to Kent and back. Could not fault one thing. Staff and food was excellent, would certainly do it again

Review collected in partnership with this attraction
Date of experience: March 2019
1  Thank Navigator61144773842
Reviewed 3 weeks ago via mobile

This has to be the BEST day out my wife and I have ever been on. Where do I begin Arrived early the check in was perfect quick and fast. We were then given free hot drinks whilst waiting for the train to arrive in...More

Date of experience: February 2019
1  Thank 702kevinm
Craig M, Director of Operations at Belmond British Pullman, responded to this reviewResponded 3 weeks ago

Dear Guest Thank you very much for kindly taking the time to post such a wonderful review. The team and I are delighted that you enjoyed every aspect of your journey with us, we are so proud of our beautiful train and always feel very...More

Reviewed 3 weeks ago

I had my first experience recently for their Valentine's Day lunch journey. As this was my first time being on the British Pullman I was very impressed by the friendliness of staff and their attention to detail. This was something I had never had the...More

Date of experience: February 2019
Thank Jamie P
Craig M, Director of Operations at Belmond British Pullman, responded to this reviewResponded 3 weeks ago

Dear Guest Thank you very much for kindly taking the time to review us following your very special Valentines Day journey. The team and I are delighted that you were able to enjoy this most romantic of days with us onboard the train and I...More

Reviewed 4 weeks ago

This was my 3rd trip on the Pullman and it was just as wonderful as the previous trips. I am hoping I'll be lucky enough to have a 4th trip! The service was just perfect and myself and my husband thoroughly enjoyed our afternoon tea....More

Review collected in partnership with this attraction
Date of experience: February 2019
1  Thank Climber02699837669
Craig M, Director of Operations at Belmond British Pullman, responded to this reviewResponded 3 weeks ago

Dear Guest Thank you very much for kindly taking the time to review us following your Afternoon Tea journey. The team and I are delighted that you were able to enjoy your third journey with us onboard the train and that you loved the food...More

Reviewed 4 weeks ago

It is hard to be good, and very hard indeed to be excellent, but these guys were really splendid. Saturday is a good day to leave from London Victoria, as the station is commuter-free at departure time. Fine pre-boarding coffee in decently-sized porcelain mugs is...More

Date of experience: February 2019
1  Thank Pojken
Craig M, Director of Operations at Belmond British Pullman, responded to this reviewResponded 3 weeks ago

Dear Guest Thank you very much for kindly taking the time to review us following your excursion to Bath with us. Our culinary team are delighted that you enjoyed the menu, our two senior chefs on the train have a combined 40 years of experience...More

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Nearby
Southwark
Even before the arrival of the instantly iconic Shard,
the riverside scene in Southwark had moved well beyond
any up-and-coming phase of development. For quite some
time, locals and out-of-towners alike have loved
browsing the boutiques of Bermondsey High Street,
foraging through the bounteous stalls at centuries old
foodie haven Borough Market, and flocking to the banks
of the Thames to enjoy some of Britain's biggest
...More
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Questions & Answers
Ask a question
Lisa-Leigh
7 March 2019|
AnswerShow all 11 answers
Response from N4118YEbriant | Reviewed this property |
Unless there is a theme for the event, I would say the best description would be ‘Smart Casual ‘. Meaning dress or smart trousers and top for ladies with suit or jacket and trousers for men. A tie would be optional.
1
Vote
sunstorm2000
2 March 2019|
AnswerShow all 2 answers
Response from Craig M | Property representative |
Dear guest The team and I are looking forward to welcoming you on board. Please note that the birthday cakes are all presented in a box and are easy to take away if you can't squeeze in another bite on the day! Very... More
1
Vote
Lisa-Leigh
15 January 2019|
AnswerShow all 4 answers
Response from Diane S | Reviewed this property |
The staff will be very attentive to your needs,they will bend over backward to help with getting on and off the train.you won’t be disappointed.
1
Vote