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Belmond British Pullman
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Certificate of Excellence
Traveller Overview
  • Excellent84%
  • Very good8%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“orient express”(84 reviews)
“day trip”(70 reviews)
About
Escape the every day on a thrilling adventure aboard the Belmond British Pullman luxury train. Step into lovingly restored vintage carriages—each with a story to tell. Our liveried stewards are on hand to pamper as gastronomic delights arrive at...more
Suggested duration: More than 3 hours
Contact
4 Battle Bridge Lane | Shackleton House, London SE1 2HP, England
Southwark
Website
+44 845 077 2222
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Reviews (648)
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525
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LanguageEnglish
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525
54
36
17
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All reviews orient express victoria station day trip golden age of travel steam train return journey glass of champagne train journey oysters beautiful carriages christmas lunch train manager smoked salmon and caviar le manoir celebrate a special occasion afternoon tea roman baths
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1 - 10 of 639 reviews
Reviewed yesterday

It is hard to be good, and very hard indeed to be excellent, but these guys were really splendid. Saturday is a good day to leave from London Victoria, as the station is commuter-free at departure time. Fine pre-boarding coffee in decently-sized porcelain mugs is...More

Date of experience: February 2019
Thank Pojken
Reviewed 1 week ago

Words cannot describe this wonderful train. The best fun ever with lovely people attending to us. Great murder mystery super actors. Hopefully be back soon.More

Date of experience: February 2019
1  Thank stjoseph58
Craig M, Director of Operations at Belmond British Pullman, responded to this reviewResponded 1 week ago

Dear Guest Thank you very much for kindly taking the time to review us following your recent journey. The team and I are delighted that you enjoyed the Murder Mystery experience, it is such a lighthearted and fun way to experience our beautiful train and...More

Reviewed 2 weeks ago

Not the cheapest outing with a meal and steam locomotive but probably the best in Britain. The Pullman cars are just beautiful and very ornate (except Cygnus, which is much plainer) and the service excellent. The food was very well prepared and each course was...More

Date of experience: February 2019
Thank RobertFGCarter
Craig M, Director of Operations at Belmond British Pullman, responded to this reviewResponded 1 week ago

Dear Guest Thank you very much for your kind review following your recent journey with us. I am delighted that you took the opportunity to view the different styles of the carriages. It is such a design history snapshot of the years from 1925 to...More

Reviewed 2 weeks ago via mobile

My husband & I felt extremely lucky to have lunch on this beautiful train. It felt like a dream seeing the steam engine, Union of South Africa arrive. There was an air of excitement as train enthusiasts took photos of this amazing train. We were...More

Date of experience: February 2019
Thank binnyb2015
Craig M, Director of Operations at Belmond British Pullman, responded to this reviewResponded 1 week ago

Dear Guest Thank you so much for kindly taking the time to review us following your recent journey. Mitch was really delighted to read your kind feedback and has asked me to pass on his thanks to you. I'm sure I can arrange for a...More

Reviewed 11 January 2019 via mobile

My husband treated me for my 50th birthday a trip on the British Pullman to Raymond Blancs superb Oxford Restaurant - Le Manoir for a sublime lunch! Even getting to meet the great man himself!! It was then back onboard for dessert! Every moment of...More

Date of experience: May 2018
2  Thank icequeen738
Craig M, Director of Operations at Belmond British Pullman, responded to this reviewResponded 4 weeks ago

Dear Guest Thank you very much for kindly taking the time to review us following your recent journey. The team and I are delighted that you enjoyed your special birthday celebration with us. The train is special enough, but getting to meet Raymond as well...More

Reviewed 6 January 2019 via mobile

My wife and I spent a wonderful 6 hours on the Belmond Pullman on New Year’s Eve travelling around Kent and back to Victoria. Excellent 5 course menu, great wine and good company. Attentive, smiling service in the wonderful Art Deco glory of the Pullman...More

Date of experience: January 2019
1  Thank Chris_CJT
Craig M, Director of Operations at Belmond British Pullman, responded to this reviewResponded 4 weeks ago

Dear Guest Thank you very much for kindly taking the time to review us following your New Years Eve journey. The team and I are delighted that you were able to welcome in a brand new year with us onboard the train and that you...More

Reviewed 5 January 2019

This was our fourth experience with British Pullman it is the best, a full day of luxury xx The food and drink is simply the best and would highly recommend this xMore

Review collected in partnership with this attraction
Date of experience: December 2018
Thank Meander541335
Craig M, Director of Operations at Belmond British Pullman, responded to this reviewResponded 4 weeks ago

Dear Guest Thank you very much for kindly taking the time to review us following your fourth and most recent journey. The team and I are delighted that you enjoyed your trip and we truly appreciate your returning to travel with us again. Wishing you...More

Reviewed 20 December 2018 via mobile

A real bucket list item and must do. We have a fantastic time, with wonderful service, wonderful food, great wines, great entertainment and wonderful scenery thrown in as well. A little pricy but a good tip is to have 8 or more to get your...More

Date of experience: December 2018
1  Thank chrismranger
Craig M, Director of Operations at Belmond British Pullman, responded to this reviewResponded 29 December 2018

Dear Guest Thank you very much for kindly taking the time to review us following your recent journey. The team and I were delighted to have you all on board and we are so happy that you enjoyed your day. Wishing you a wonderful start...More

Reviewed 18 December 2018

We really felt special and pampered. It was a great day out with excellent service and overall experience. Would love to do another trip

Review collected in partnership with this attraction
Date of experience: December 2018
Thank janF2834DQ
Craig M, Director of Operations at Belmond British Pullman, responded to this reviewResponded 29 December 2018

Dear Guest Thank you very much for kindly taking the time to review us following your recent journey. The team and I are delighted that you felt pampered and enjoyed your day. Wishing you a wonderful start to 2019. Kind regards Craig

Reviewed 18 December 2018

Expensive but totally worth the trip lovely day lovely staff food and wine excellent Very professional from start to finishMore

Review collected in partnership with this attraction
Date of experience: December 2018
Thank Pioneer47003317143
Craig M, Director of Operations at Belmond British Pullman, responded to this reviewResponded 29 December 2018

Dear Guest Thank you very much for kindly taking the time to review us following your recent journey. The team and I are delighted to have been able to deliver such an amazing day for you! Wishing you a wonderful start to 2019. Kind regards...More

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Questions & Answers
Ask a question
Lisa-Leigh
15 January 2019|
AnswerShow all 4 answers
Response from Diane S | Reviewed this property |
The staff will be very attentive to your needs,they will bend over backward to help with getting on and off the train.you won’t be disappointed.
1
Vote
Lisa-Leigh
15 January 2019|
AnswerShow all 4 answers
Response from Sharon M | Reviewed this property |
They do provide ramps onto the train, I use a wheelchair and went on the train in November last year. They assist you on and off the train, and if you ask they will seat you near to the toilets. I was very well looked after... More
1
Vote
94christinak
1 December 2018|
AnswerShow all 3 answers
Response from devinelisette | Reviewed this property |
It depends which journey you book. My mother and I took the return journey to Bath.
0
Votes