We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Review Highlights
Worst customer service

Trying to get a refund is like talking to a brick wall.. or better yet it's like ground hog... read more

Reviewed 8 March 2017
Your M
Terrible customer service

My wife went to the shop in Westbourne Grove, London, and she was served by a young lady with poor... read more

Reviewed 14 June 2016
Cristian S
,
London, United Kingdom
via mobile
Read all 6 reviews
Enhance this page - Upload photos! Add a photo
Traveller Overview
  • Excellent33%
  • Very good0%
  • Average0%
  • Poor0%
  • Terrible67%
18 Jun 2018
“Love this brand”
8 Mar 2017
“Worst customer service”
About
London's saucy lingerie shop.
Contact
6 Broadwick Street, London W1F 8HL, England
Soho
Website
+44 870 600 0229
Call
Top Selling Tours & Activities in and around London
from US$39,90
More Info
from US$74,89
More Info
from US$37,30
More Info
from US$33,30
More Info
Reviews (6)
Filter reviews
4 results
Traveller rating
1
0
0
0
3
Traveller type
Time of year
LanguageEnglish
1
0
0
0
3
See what travellers are saying:
FilterEnglish
Updating list...
Reviewed 18 June 2018 via mobile

I totally love Agent Provocateur.I bought swimwear and sets, amazing quality, sexy and lovable things.I recommand it to you, if you want to look gorgeous

Thank spahomarinela
Reviewed 8 March 2017

Trying to get a refund is like talking to a brick wall.. or better yet it's like ground hog day. You get one rep- you explain the issue. They say do 1-2-3.you do. You get another rep explain the issue & that you've done 1-2-3....More

Thank Your M
Reviewed 14 June 2016 via mobile

My wife went to the shop in Westbourne Grove, London, and she was served by a young lady with poor sales attitude. The way my wife has been treated made her mood bad all day and she is not even happy about what she bought...More

1  Thank Cristian S
Reviewed 12 February 2013

Don't buy from this shop it is more expensive , because of the exchange rates They say you can post items back to any shop if they don't fit , you have to return them personally My nearest UK shop is 3 hours away They...More

Thank Carolyn C
View more reviews
Nearby
Soho
The go-to district for a good time in London, Soho
hosts a wealth of world-class theatres and a
compelling lineup of cafes, restaurants, pubs, bars,
and clubs. At Soho's core is London's original Red
Light District and the epicenter of the LGBT scene –
and thus the city's hottest nightlife. For shopping
enthusiasts, Soho is not only the home of London's
greatest concentration of boutique shops, but also the
...More
Nearby HotelsSee all 1 085 hotels in London
The Soho Hotel
1 629 reviews
.08 km away
The Nadler Soho
2 624 reviews
.11 km away
Z Hotel Tottenham Court Road
32 reviews
.14 km away
Dean Street Townhouse
745 reviews
.17 km away
Nearby RestaurantsSee all 25 043 restaurants in London
My Place Soho
241 reviews
.04 km away
Cote Brasserie - Soho
1 072 reviews
.03 km away
Yorica!
184 reviews
.03 km away
Mediterranean Cafe
575 reviews
.05 km away
Nearby AttractionsSee all 6 267 attractions in London
Wardour Street
39 reviews
.05 km away
Berwick Street Market
44 reviews
.07 km away
Soho Theatre
194 reviews
.14 km away
The Blind Pig
247 reviews
.12 km away
Questions & Answers
Get quick answers from Agent Provocateur staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines