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Northern Belle

London SE1 2HP, England
+44 845 805 0809
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Review Highlights
Northern Belle afternoon tea

Third visit on this beautiful train and as lovely as ever. Many thanks to Andrea, Ben and the... read more

Reviewed 21 April 2018
AnnePDH1
,
Durham, United Kingdom
Northern Belle is a beaut

Took my mum on the mother’s day trip from Manchester. We travelled to Lancaster, Crewe, Preston and... read more

Reviewed 1 April 2018
Angelahunt
,
Manchester, United Kingdom
Read all 704 reviews
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Evoking the opulent "Belles" of the 1930s, this luxurious yet intimate train explores Britain's most beautiful countryside. The superb on-board cuisine is created using locally sourced specialities, all paired with fine wines and Champagnes. The wide variety of day trips includes visits to destinations such as Edinburgh, Bath and the Lake District, and events including Ladies' Day at Ascot and the Chelsea Flower Show. Departures from more than 65 stations around the UK.
  • Excellent91%
  • Very good6%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“christmas lunch” (58 reviews)
“train manager” (50 reviews)
“orient express” (55 reviews)
Closed
Hours
Hours Today: Closed
LOCATION
London SE1 2HP, England
Southwark
CONTACT
Website
+44 845 805 0809
Write a ReviewReviews (704)
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All reviews
"christmas lunch"
in 58 reviews
"train manager"
in 50 reviews
"orient express"
in 55 reviews
"day trip"
in 78 reviews
"return journey"
in 44 reviews
"warwick carriage"
in 21 reviews
"glass of champagne"
in 42 reviews
"train trip"
in 12 reviews
"mad hatters tea party"
in 10 reviews
"bristol temple meads"
in 10 reviews
"luxury train"
in 9 reviews
"network rail"
in 9 reviews
"chelsea flower show"
in 13 reviews
"special birthday"
in 11 reviews
"wonderful trip"
in 9 reviews
"five hours"
in 8 reviews
"recommend this trip"
in 9 reviews
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21 - 30 of 704 reviews

Reviewed 21 April 2018

Third visit on this beautiful train and as lovely as ever. Many thanks to Andrea, Ben and the other wonderful staff who made the day so pleased .

Thank AnnePDH1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018

Took my mum on the mother’s day trip from Manchester. We travelled to Lancaster, Crewe, Preston and Liverpool to name a few. Canapés and champagne to start. Salmon and soup followed. Beef dinner. Dessert and then a cheese board with coffee/tea. Lovely service throughout. Immaculate...More

2  Thank Angelahunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeanette_Snape, General Manager at Northern Belle, responded to this reviewResponded 17 April 2018

Dear Angelahunt, It was lovely to read that you had an enjoyable day. Thank you so much for your kind comments and for sharing details of your experience on this forum. All the team pass on their very best wishes and we hope we may...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2018

Well, here I am again writing another fantastic review about this fantastic train in ALL respects. I have now become accustomed to using this train as a gift to family for special occasions. I would like to tell you about the latest one which took...More

1  Thank Allan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeanette_Snape, General Manager at Northern Belle, responded to this reviewResponded 14 March 2018

Dear Allan L, Thank you very much for your kind review and for choosing our train as the venue to celebrate another special occasion with your family. We are so pleased that your sister enjoyed her birthday and the surprises you arranged for her. A...More

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Reviewed 11 March 2018 via mobile

My gorgeous son Cameron took me on The Northern Belle for Mothers Day and I was overjoyed with everything. Not only did he have to endure 5 hours with his Mother but he helped create a wonderful memory. All the staff were tremendous in every...More

1  Thank nichola1011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeanette_Snape, General Manager at Northern Belle, responded to this reviewResponded 14 March 2018

Dear Nichola1011, Thank you very much for your kind comments; they really do mean a lot to our team. We like nothing more than to help guests celebrate special occasions, create wonderful memories and have a relaxing break away from the hustle and bustle of...More

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Reviewed 9 March 2018 via mobile

Took the Spirit of Travel Lunch from Birmingham International. 5 hours of the most luxurious travel of a bygone era with service from that age, wonderful food in surroundings so luxurious. Makes modern day air travel look like a dust cart. Service standards are second...More

1  Thank Lorraine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeanette_Snape, General Manager at Northern Belle, responded to this reviewResponded 14 March 2018

Dear Lorraine, Thank you very much for taking the time and trouble to write a review. It is always a delight to read that guests have enjoyed their day with us. We are really pleased that we managed to transport you back to the Golden...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2018

I took my wife on this as a birthday celebration and we duly togged up. On arrival at the station, we were kept waiting in the cold for the train which was well over an hour late. When it arrived, it wasn't a steam train...More

2  Thank paulowen2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeanette_Snape, General Manager at Northern Belle, responded to this reviewResponded 7 March 2018

Dear Mr Owen, Thank you very much for taking the time to share details of your day. We always endeavor to exceed guests expectations and i sorry that we failed to do this in your particular case. As you may see from our other reviews...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 February 2018

What an absolute treat it was to travel on this beautiful train! I booked two tickets for a Christmas day out for my Husband and I. Everything about the day was exceptional. The train itself is a delight and the staff are so friendly and...More

1  Thank Joanne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeanette_Snape, General Manager at Northern Belle, responded to this reviewResponded 2 March 2018

Dear Joanne C, Thank you very much for your kind review; it is always a delight to read that guests have enjoyed their journey with us. We are thrilled you are joining us again and look forward to welcoming you back aboard for another "day...More

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Reviewed 21 February 2018 via mobile

Bought two tickets costing over £550 for essentially a day trip which started with brunch on board (champagne, pastries and eggs benedict ) then 6 hours stop off in Durham and a 5 course dinner with wine on the way back (canapés, starter, main,dessert, coffee...More

1  Thank normalreviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeanette_Snape, General Manager at Northern Belle, responded to this reviewResponded 2 March 2018

Dear normalreviewer, Thank you for your feedback both on and offline. We never like to disappoint our guests and always strive to exceed their expectations. I am so sorry that we did not achieve this in your case. With regards to the menu we rarely...More

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Reviewed 18 February 2018

What a fantastic experience this train is. Ok, so it may seem expensive, but the train, staff, food, drink and the fun we had on the day far outway any expense. Look on it as a wonderful experience, to ride in luxury in beautifully decorated,...More

1  Thank geoff g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeanette_Snape, General Manager at Northern Belle, responded to this reviewResponded 2 March 2018

Dear geoff g, It was lovely to read that you enjoyed your Valentines journey; it is certainly a fantastic and memorable way to celebrate such special occasions. All our team send their thanks and best wishes and we do hope to have the pleasure of...More

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Reviewed 28 December 2017

I have had the pleasure of travelling on the Orient Express on three separate occasions and each was was more enjoyable than the previous. So when my partner told me we were off for a Christmas Day Lunch on board the Northern Belle I was...More

Thank Lisa_Y_Jensen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeanette_Snape, General Manager at Northern Belle, responded to this reviewResponded 2 March 2018

Dear Lisa, Thank you so much for your kind compliments; they really do mean a lot to us. I am delighted that you enjoyed your fourth journey and we succeeded in exceeding your expectations once again. Since your journey in December we have continued to...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nearby
Southwark
Even before the arrival of the instantly iconic Shard,
the riverside scene in Southwark had moved well beyond
any up-and-coming phase of development. For quite some
time, locals and out-of-towners alike have loved
browsing the boutiques of Bermondsey High Street,
foraging through the bounteous stalls at centuries old
foodie haven Borough Market, and flocking to the banks
of the Thames to enjoy some of Britain's biggest
...More
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Questions & Answers
Catriona D
15 June 2018|
AnswerShow all 4 answers
Response from Monkey168 | Reviewed this property |
You should receive the tickets ten days beforehand. Head for the station at the allocated time and you should see something dressed appropriately, aka to a wedding and with the folder! Do enjoy. We travelled from Glasgow... More
1
Vote
louby41
22 May 2018|
AnswerShow all 8 answers
Response from Trisha138 | Reviewed this property |
Everything is perfectly safe left on the train
2
Votes
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