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Lock & Co. Hatters

London, England
+44 20 7930 8874
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Review Highlights
An incredible hat shop with fabulous history behind it

First of all, I love hats - wherever I go, I love to look at hats, but finding the perfect hat is... read more

Reviewed 28 December 2017
The-Travel-Gnome1
,
New York City, New York
London's Premier Hat Shop

A visit to Lock's is a rare opportunity to purchase quality hats of any variety: Homburgs... read more

Reviewed 30 September 2017
V V
,
Maryland
Read all 36 reviews
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Find a custom-made hat and up-scale accessories at this fine specialty shop.
  • Excellent68%
  • Very good8%
  • Average0%
  • Poor11%
  • Terrible13%
Travellers talk about
“hat shop” (8 reviews)
Closed Now
All hours
Hours Today: 09:00 - 17:30
LOCATION
London, England
St. James's
CONTACT
Website
+44 20 7930 8874
Write a ReviewReviews (36)
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"online service"
in 4 reviews
"hat shop"
in 8 reviews
"window shopping"
in 2 reviews
"shopping experience"
in 2 reviews
"homburg"
in 3 reviews
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1 - 10 of 35 reviews

Reviewed 28 December 2017

First of all, I love hats - wherever I go, I love to look at hats, but finding the perfect hat is another matter. For many years I looked forward to shopping at Lock & Co and my visit did not disappoint, The ladies section...More

Thank The-Travel-Gnome1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2017

A visit to Lock's is a rare opportunity to purchase quality hats of any variety: Homburgs, Panamas, Fedoras, and caps, but for the more adventurous: smoking hats, a fez, and pith helmets are also available. Excellent service and the shop will mail purchases overseas.

Thank V V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LockHatters, Manager at Lock & Co. Hatters, responded to this reviewResponded 4 October 2017

Dear V V Thank you for your kind review! I'm so glad you enjoyed your visit. It's always nice to hear that people have enjoyed their time at Lock's. I look forward to your next visit. Best regards Michael Hagon Retail Manager

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Reviewed 12 September 2017

This is a very small hat shop that can take care of any need you have regarding a hat. The downstairs has mens hats and the upstairs has ladies hats. I looked at the selection of ladies hats which was very good. They have everything...More

Thank KeepnItFunkyInTN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 26 August 2017

Just bought a hat at Lock and Co. My father used to take showbiz clients there in the 1950's/60's he even bought his own hats at the shop. It is still the same, great service - you are helped in your choice. I knew what...More

Thank alliebar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LockHatters, Manager at Lock & Co. Hatters, responded to this reviewResponded 4 September 2017

Dear Alliebar I'm very glad your visit lived up to your expectations. As a family business we're always thrilled to see a love of hats passed down from generation to generation. I'm sure we will be able to help on your next hatting trip! Regards...More

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Reviewed 24 August 2017

After some time we returned again to buy Panama hats for my wife and myself. The Service was again outstanding, most welcoming. Especially my wife had been blown away by the very professional Service given at the ladies hat department. There is really only one...More

Thank berger_jewel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LockHatters, Manager at Lock & Co. Hatters, responded to this reviewResponded 4 September 2017

Dear Mr & Mrs Berger Thank you for your review and kind words. I'm very happy that you enjoyed your visit! we always try to make every visit as special as it can be. I hope to see both you and your family again soon....More

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Reviewed 30 June 2017

I first heard of this shop during a tour of Mayfair, where the guide announced it as 'the finest and oldest hat shop in London and well worth a visit'. I have to admit that it isn't a disappointment to visit this shop, the service...More

Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LockHatters, Manager at Lock & Co. Hatters, responded to this reviewResponded 3 July 2017

Dear Paul Thank you so much for your kind words and taking the time to share your thoughts. It is always fantastic to hear that people enjoy their visit to Locks. We try each and every time to make every visit memorable and I'm glad...More

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Reviewed 29 May 2017

I waited since dinosaurs roamed the earth to get myself a Homburg from Lock and Co. It cost me more than my car and it is worth every penny. I love it. The quality is simply peerless. It is huge, as I have a big...More

Thank Donald R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LockHatters, Manager at Lock & Co. Hatters, responded to this reviewResponded 31 May 2017

Dear Donald Thank you for taking the time to comment on your visit. I'm so pleased you love your new Homburg. It truly is a great hat! Don't forget we are always here to offer advice on your hat and if you are passing we...More

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Reviewed 20 May 2017

Lock & Co has been in St.James for longer than any other hat shop in the world. The family run company was established in 1676 and it is decidedly old fashioned in the sense that it provides a traditional service of personal fitting and advice....More

Thank Mark D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LockHatters, Manager at Lock & Co. Hatters, responded to this reviewResponded 22 May 2017

Dear Mark Thank you for taking the time to leave your thoughts. I am very happy that you enjoyed your visit to Lock & Co! It's always good to hear when our customers have had a memorable experience. I hope that it won't be too...More

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Reviewed 12 May 2017 via mobile

Sadly this is a spot that is both overpriced and lacks customer service skills. I go to London 5-6 times a year and know the city and its merchants quite well. Lock and Hatter failed to meet even my most basic expectations. I was ignored...More

1  Thank Douglas A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LockHatters, Manager at Lock & Co. Hatters, responded to this reviewResponded 15 May 2017

Dear Sir, Thank you for taking the time to leave your thoughts. At Lock's we always strive to ensure that all customers have a memorable experience. If this was not the case on your visit then please accept my apologies. You may, of course, contact...More

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Reviewed 25 March 2017 via mobile

I would recommend a trip to this store while visiting London. The staff were very knowledgeable and friendly. It was a neat experience overall.

Thank Macy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LockHatters, Manager at Lock & Co. Hatters, responded to this reviewResponded 15 May 2017

Dear Macy It always nice to know that our customers enjoy their visits to Locks. We hope to see you again! Regards Michael Hagon Retail Manager

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Nearby
St. James's
Perennially fashionable since the days of Henry VIII,
the aristocratic “Clubland” of St James's is a premier
destination for high end craft and bespoke design.
Here you’ll lose count of the Royal Warrants (which
indicate that the Royal Family patronizes the
establishment) seen in shop front windows, even during
a short stroll to bordering Green Park or St James’s
Park. With the brightly lit and constantly buzzing
...More
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