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Harrods

Open Now: 10:00 - 21:00
Open today: 10:00 - 21:00
Book In Advance
8 946
All photos (8 946)
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Certificate of Excellence
What Makes It Special
Harrods remains at the height of British luxury retail, attracting millions of loyal customers from across the globe with its unrivalled product selection, world-class service, innovative retail theatre and historic setting. The store was opened...More
Open Now
Hours Today: 10:00 - 21:00
Suggested duration: 2-3 hours
As featured in No Frills London
Traveller Overview
  • Excellent48%
  • Very good29%
  • Average15%
  • Poor4%
  • Terrible4%
Travellers talk about
“food hall”(1 298 reviews)
“department store”(813 reviews)
Contact
87-135 Brompton Road, London SW1X 7XL, England
Knightsbridge
Website
+44 20 7730 1234
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Ways to Experience Harrods
from US$27,50
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from US$43,50
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from US$98,00
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from US$215,36
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Reviews (16 681)
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9 964 results
Traveller rating
4 663
2 671
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LanguageEnglish
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4 663
2 671
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Show reviews that mention
All reviews food hall department store egyptian escalator toy kingdom food section food court is beautiful store christmas shop shopping experience window shopping buy something under one roof princess diana afternoon tea worth a visit for sale shoppers
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1 - 10 of 9 964 reviews
Reviewed yesterday via mobile

Staff are rude , literally grabbing handbags from your hands and barking at you not to touch!! Its just a big and confusing department store with OVERPRICED designer brands. Go to their independent branches and you find a chanel bag at 20% minus the harrods...More

Thank Foz786
Reviewed yesterday

We roamed around Harrods on the way to the A&V museum as they are close together. It is an awesome building full of very expensive merchandise. The building is very interesting as it looks like a palace from the middle east or India inside. elephants...More

Thank Rowland45
Reviewed 2 days ago

We have visited Harrods every year at this time for as long as I can remember. It was always a magical experience, picking up a couple of presents, the Christmas bear, a few decorations and enjoying the overall ambience - including the professionalism of staff....More

Thank nes33
Harrods_Manager, Manager at Harrods, responded to this reviewResponded yesterday

Good afternoon, We were sorry to read your comments following your recent visit to Harrods. Please be assured that your feedback will be passed on to the Toy Department to prevent an experience like yours from happening again. Kind regards, Harrods Management Team

Reviewed 2 days ago via mobile

So long as you enter the store with the understanding that you won’t be able to afford anything and you won’t be making a purchase, you’ll have a good time. We traversed much of the store not realising just how expensive it was and it...More

Thank 480amandan
Reviewed 2 days ago

I used to think Harrods was the acme of department stores, but recent visits have left me underwhelmed. Yes, everything you could possibly want is on sale (according to rumour, this includes the staff) but the prices are astronomical. Service is a bit "off", with...More

Thank OssianLtd
Harrods_Manager, Manager at Harrods, responded to this reviewResponded yesterday

Good afternoon, We are sorry to hear that you were left underwhelmed by your recent visit to Harrods. There is not and has never been a charge to use the restrooms regardless of whether you have made a purchase in the store. We hope to...More

Reviewed 3 days ago via mobile

Great time had. Freshly prepared pizza. The service here is always just perfect. Always busy and buzzing but the quality of the food and service is always just perfect.

Thank Maria A
Reviewed 3 days ago via mobile

This is a higher priced shop that is huge! There is lots to see and lots of great food inside. Enjoy the restaurant on the top floor to enjoy some nice views on the balcony.

1  Thank rizznizz
Reviewed 4 days ago

This beautiful facility is so large you need to pick up a map of the floors and departments when you enter in an attempt to navigate. Firstly I will say it is magnificent without question. Secondly I will say your average individual does not have...More

Thank Sasmo17
Reviewed 4 days ago via mobile

I’m not sure what I expected but this is an old chopped up store with high end goods. Very nicely decorated with top quality merchandise. I’m glad I experienced it.

1  Thank larrys788
Reviewed 4 days ago

I've been to Harrods many times, and always enjoy the experience. This store caters for all types. I bought a chocolate bar for £12.95, (ok, I couldn't tell the diffence between it and a Cadbury bar, but it's Harrods, why not?) I noticed a bouquet...More

Thank Anthony M
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Nearby
Knightsbridge
When millions of tourists want to shop 'til they drop,
they do it along Brompton Road and its boutique-lined
tributaries, including the world-renowned Harrods. And
when millionaires want to flaunt what they've already
got, many of them find Knightsbridge and Belgravia the
perfect place to do so, often behind stately mansion
walls or down quiet private mews. Delve beyond the
ultra-luxe exterior and you'll find some of this
...More
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Questions & Answers
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Marsha S
5 October 2018|
AnswerShow all 3 answers
Response from paulinesmith19 | Reviewed this property |
I never noticed one but I,m certain it will have it seems to have everything. Easy thing give the store a ring and see what they say just in case I,m wrong.
0
Votes
HeratiTeera
20 June 2018|
AnswerShow all 3 answers
Response from HeratiTeera |
I don't understand why some people respond with "I don't know". What's the point?
2
Votes
coolhead08
2 June 2018|
AnswerShow all 5 answers
Response from RVGLondon | Reviewed this property |
It’s a tourist Mecca. Of course there’s no dress code!
0
Votes