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Review Highlights
Unethical and unprofessional

I can't speak for the salon services offered but the Customer Service was shocking. THEY REDEEMED... read more

Reviewed 1 week ago
Booked a treatment cancelled it 1 week before & they refused to give my money back

This is a very unethical unprofessional salon. I booked a treatment for £145 and had to cancel a... read more

Reviewed 4 weeks ago
Read all 11 reviews
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Traveller Overview
  • Excellent9%
  • Very good9%
  • Average0%
  • Poor0%
  • Terrible82%
1 week ago
“Unethical and unprofessional”
4 weeks ago
“Booked a treatment cancelled it 1 week before & they refused to give my money back”
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8-9 Talbot Court, London EC3V 0BP, England
City of London
+44 20 7283 9299
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Reviews (11)
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1 - 10 of 11 reviews
Reviewed 1 week ago

I can't speak for the salon services offered but the Customer Service was shocking. THEY REDEEMED MY GROUPON VOUCHER WITHOUT AN APPOINTMENT, AND THEN REFUSED TO REFUND ME. I emailed the salon about their groupon offer to check if they had the appointment I wanted...More

Date of experience: September 2018
Thank MarthaJ463
Reviewed 1 week ago via mobile

If i’d read these reviews first I probably wouldn’t have booked the treatment, but I went here on Monday and found it very pleasant. Staff were very friendly and treatment went great. I am going back in January.

Date of experience: December 2018
Thank T4LLY1980
Reviewed 4 weeks ago

This is a very unethical unprofessional salon. I booked a treatment for £145 and had to cancel a week before the treatment was due, which is way longer than the 24 hour cancellation policy that most salons had. Despite this, they refused to refund me...More

Date of experience: November 2018
1  Thank Indialavinia
Reviewed 6 November 2018 via mobile

So I went to this spa today for an apparent hot stone massage. I got there the therapist was lovely no doubt, we started the treatment and she started squirting oil on to my body, she didn’t warm the massage oil on her hands she...More

Date of experience: November 2018
Thank Dreamer16710826272
Reviewed 3 November 2018

If you think this place will be decent 'cos it's in the middle of the City of London, you're wrong. At lease don't try to get a laser treatment there. They've left me with scares that are not fully gone even after 3 months. The...More

Date of experience: August 2018
Thank izzy2503
Reviewed 9 October 2018 via mobile

Hi everyone i want to share my story on here so innocent people are aware. This business is only thinking how to rip people off. I placed an order on 3rd October 2018. I spoke to the receptionist on 08.10.18 to book me an appointment...More

Date of experience: October 2018
Thank janeman1
Reviewed 11 September 2018

I was a little late for my treatment and when I got to the salon, they said the therapist was booked straight after my slot so she could only do my treatment in the remaining time. I did ask if I could rebook it and...More

Date of experience: September 2018
Thank Chandrika C
Reviewed 5 July 2018

I had a G5 massage treatment at the Beauty on the Spot in Monument in London. I love beauty treatments and I’ve had G5 treatments on my legs before so I was quite glad when I found a place that was offering a package of...More

Date of experience: June 2018
Thank FirstClass L
Reviewed 28 May 2018 via mobile

I have missed as well an apointment because of them. I arrived on time and they said I am late the appointment time was just before, so they can not receive me. So I lost my money !!!! Unprofessional. Be careful if you do not...More

Date of experience: July 2017
Thank MissLondon M
Reviewed 18 March 2018

The staff is really friendly funny and make you feel at home I have been Co ming to this salon for the last 2 years and they do nothing than to me you feel confident and comfortable very clean and bright best manicure and pedicure...More

Date of experience: January 2018
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City of London
From its ancient past as a Roman trading outpost to
its 21st century status as the wealthiest square mile
in the world, the financial district known simply as
“The City” is one of London's most historic and
fascinating neighbourhoods. Here high rise office
towers such as Norman Foster’s Gherkin mingle with
Roman ruins and architectural marvels from virtually
every era in between, including Christopher Wren's
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