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Liverpool John Lennon Airport Information Desk

South Terminal Speke Hall Avenue, Liverpool L24 1YD, England
+44 151 233 2008
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Review Highlights
Welcoming

This is a very accessible airport on arrivals; it is spotlessly clean and within minutes I found... read more

Reviewed today
Frank2510
,
Province of Munster, Ireland
Not fit for purpose

WiFi doesn’t work No toilets No reading material other than freesheets like Metro Bland... read more

Reviewed 1 week ago
Maxine H
,
Liverpool, United Kingdom
via mobile
Read all 183 reviews
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Overview
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the friendly and knowledgable team can assist with accommodation bookings Onward travel information and bookings local tours and attraction bookings great range of Liverpool merchandise and much more open 7 days a week, 08:00 - 18:00
  • Excellent26%
  • Very good14%
  • Average14%
  • Poor8%
  • Terrible38%
Travellers talk about
“small airport” (8 reviews)
“ryan air” (3 reviews)
“planes fly” (2 reviews)
Suggested Duration: < 1 hour
LOCATION
South Terminal Speke Hall Avenue, Liverpool L24 1YD, England
CONTACT
Website
+44 151 233 2008
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Write a ReviewReviews (183)
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"small airport"
in 8 reviews
"ryan air"
in 3 reviews
"planes fly"
in 2 reviews
"from manchester"
in 6 reviews
"usual shops"
in 2 reviews
"food outlets"
in 4 reviews
"wh smith"
in 2 reviews
"toilet facilities"
in 2 reviews
"airside"
in 4 reviews
"ryanair"
in 3 reviews
"customs"
in 2 reviews
"ian"
in 2 reviews
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1 - 10 of 176 reviews

Reviewed today

This is a very accessible airport on arrivals; it is spotlessly clean and within minutes I found myself outside waiting for the bus to Liverpool. The best bus to take is the Arriva 500 which leaves bay 3 every 30 minutes. There are other buses...More

Thank Frank2510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

WiFi doesn’t work No toilets No reading material other than freesheets like Metro Bland food Disinterested waiting staff Cramped , small and noisy Seriously, do not waste your money on this ‘lounge’ I can’t think of anything positive to say about it

Thank Maxine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

Where I come from we have saying thieving sc%#£se ba%#&ds.this couldn’t be more true than the drop off at john Lennon airport. £10 for 1/2 hour what 🤬🤬🤬🤬. What total rip off .dont use this airport if you dropping people off if you can. Is...More

Thank nick s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 2 weeks ago

Travelled from here a few times now and we think it is always a pleasant experience. We tend to pre book our car in the family car parking area as it is right next to the arrivals entrance, which is great if you have small...More

Thank timmm_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Some passengers a bit noisy but good flight very smooth always use Liverpool airport if I can nice and small not intimidating if you are travelling on your own plus bus outside

Thank Karen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

The ladies were lovely here - helpful and very friendly. There was a good selection of food including a delicious vegetarian curry. Well worth what I paid and will definitely book again next time I fly out of Liverpool.

Thank janeyFlintshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Came back from krakow on Friday , firstly we were stood near the plane for 20 minutes, then crammed under a shelter . Passengers from easy jet flight arguing with Ryan air passengers about supposedly pushing in . The easy jet staff a joke and...More

Thank robboSaint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Coupled with the ridiculous security with surly and abrupt staff the wait to get the case was 50 mins. Just go yo Manchester next time.

Thank rusty2112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 weeks ago

JLA is so nice, quiet and easy access all round ...... I really would'nt want to fly from anywhere else. Just a shortish hop from the city (about 25 mins) by public transport. Take the train form Central Station to LIverpool South Parkway (13 mins)...More

Thank Jake-from-Liverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2018 via mobile

Small airport, quick and easy to get through, and on arrival, you have a Starbucks coffee shop in the terminal and a Subway if you fancy something a little more filling. The Police were patrolling when we sat down for a coffee and without direction...More

Thank Kevin O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
big_y_m8
16 May 2018|
AnswerShow all 5 answers
Response from timmm_11 | Reviewed this property |
snacks, soup and drinks and somewhere to sit when we went there, i think the small restaurants very near the lounge seem better value with what looked like decent food.
0
Votes
Robert M
10 March 2018|
AnswerShow all 2 answers
Response from Teyrn | Reviewed this property |
Seemed to be a few car hire desks
1
Vote
GaynorW92
18 January 2018|
Answer
Response from Caerphillyshepherd | Reviewed this property |
All gates are clearly marked. Departure is up stairs (escalators)
-1
Votes
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