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Manchester Ship Canal Cruise Mersey Ferries
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Traveller Overview
  • Excellent52%
  • Very good25%
  • Average13%
  • Poor4%
  • Terrible6%
Travellers talk about
“salford quays”(41 reviews)
“six hours”(9 reviews)
“return coach”(8 reviews)
About
Mersey Ferries fascinating Manchester Ship Canal Cruise offers you a North West day out to remember. Come aboard with us for a six hour trip that's as awe inspiring as it is relaxing.
Contact
Georges Parade | Pier Head, Liverpool L3 1BP, England
Website
+44 151 330 1444
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Reviews (193)
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All reviews salford quays six hours return coach bacon butties excellent commentary blue badge guide industrial heritage departure point royal iris pier head salford keys media city lower deck outer deck bridge collapsed lady giving hour stopover
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1 - 10 of 190 reviews
Reviewed 1 week ago via mobile

Timings spot on. Food and drink onboard. Comfy seats inside. A remarkable talk by the guide, almost throughout the trip, very knowledgeable and informative. Enough time in Liverpool for a wander and a meal before returning.

Thank BazSal
MTAttractions, Guest Relations Manager at Manchester Ship Canal Cruise Mersey Ferries, responded to this reviewResponded 1 week ago

Thank you for your review, we're glad you enjoyed your day and hope to see you again soon!

Reviewed 4 weeks ago via mobile

A long day but well worth the cruise fee. It is a great way to see areas of Manchester, Cheshire and Merseyside you will never see driving down roads. Very good commentary and the bacon butties were fine. Over an hour in Liverpool before the...More

1  Thank WhatNoBiscuits
MTAttractions, Guest Relations Manager at Manchester Ship Canal Cruise Mersey Ferries, responded to this reviewResponded 4 weeks ago

Hi, thank you for the great review of the ship canal cruise! We're so glad you enjoyed your time on board and found it good value for money. We're sorry to hear that the caterers ran low on food, we'll pass your comments back to...More

Reviewed 4 weeks ago

If you like history its great, good views lovely bridges, staff freindly, our commentry went on a bit ( a few more quiet times would be appreciated) excellent value for money 6 hours and a coach back to Manchester. There was no "Scouse" - Liverpool...More

Thank DesBir
MTAttractions, Guest Relations Manager at Manchester Ship Canal Cruise Mersey Ferries, responded to this reviewResponded 4 weeks ago

Hi, thanks for the great review! We're really pleased you enjoyed the cruise an found it to be good value. We're happy you had a good time and enjoyed the soup!Apologies for the lack of scouse, we'll pass your comments about the food onto the...More

Reviewed 4 weeks ago

This is the 4th time I've been on the trip and I am still learning things about the Canal the weather was cold and windy but you can stay sheltered and take good photos The two Champions Claire and Chris made sure everyone was OK...More

1  Thank chris b
MTAttractions, Guest Relations Manager at Manchester Ship Canal Cruise Mersey Ferries, responded to this reviewResponded 4 weeks ago

Hi Chris, thank you for the excellent review. We're really pleased you enjoyed the cruise and managed to get some good photos despite having to brave the cold weather! Thank you for the lovely feedback about the staff, we'll pass your comments on to them

Reviewed 10 October 2018

We booked this cruise expecting it to be enjoyable. We finished up on an overcrowded and tatty boat. Staff were not very professional. The lady on the PA had a very loud gravelly voice that quickly became irritating. We had to put up with that...More

Thank Dave G
MTAttractions, Guest Relations Manager at Manchester Ship Canal Cruise Mersey Ferries, responded to this reviewResponded 4 weeks ago

Hi Dave, thanks for the review, I’m sorry the cruise did not meet your expectations. We are committed to providing our passengers with a really enjoyable cruise experience on the Manchester Ship Canal. This commitment includes the use of our heritage vessels which have been...More

Reviewed 2 October 2018 via mobile

Lovely day out sailing down the Mersey & canal. Some lovely views & interesting facts about the surroundings. Be prepared for for a long day but well worth the money. The cafe on board was very dear & not a large selection of food. Staff...More

Thank gavn494
MTAttractions, Guest Relations Manager at Manchester Ship Canal Cruise Mersey Ferries, responded to this reviewResponded 3 October 2018

Hi, thank you for your review. We are glad you enjoyed your time on the MSCC we hope to see you again soon.

Reviewed 2 October 2018

This was a fascinating trip in its own right, but the wealth of information provided by our knowledgeable (former teacher) tour guide throughout the journey certainly enhanced the experience. We did experience some delay waiting for a ship to enter the canal but still he...More

Thank Sarah B
MTAttractions, Guest Relations Manager at Manchester Ship Canal Cruise Mersey Ferries, responded to this reviewResponded 3 October 2018

Hi Sarah, thank you for your review. We are glad you enjoyed your day on the Manchester Ship Canal Cruise and also a great tip!!

Reviewed 25 September 2018 via mobile

The title says it all. A great day out with an excellent live commentary and lots to see. I would quite happily repeat the experience in the near future.

1  Thank Foggyphil
MTAttractions, Guest Relations Manager at Manchester Ship Canal Cruise Mersey Ferries, responded to this reviewResponded 26 September 2018

Good Morning, thank you for your review. We are glad you (yet again!) enjoyed your trip on the Manchester Ship Canal Cruise. We do look forward to seeing you again for your 6th time soon.

Reviewed 17 September 2018

I was really looking forward to this cruise, though my husband was a bit uncertain as he knows the area so well. However, we received vouchers as birthday gifts from his son, so he had to come with me. We stayed the night in Media...More

2  Thank emangee
MTAttractions, Guest Relations Manager at Manchester Ship Canal Cruise Mersey Ferries, responded to this reviewResponded 18 September 2018

Thank you for reviewing your trip on the Manchester Ship Canal Cruise. I’m sorry the commentary provided by our Blue Badge Guide did not meet your expectations. All our guides are Blue Badge Tourist Guides which are the official tourist guides of the UK. They...More

Reviewed 17 September 2018

Instead of boarding the boat at Salford, we boarded at Irlam which meant we missed about a third of the cruse due to problems with the locks at Salford, there was no prior notice of this even though they had our e-mail address, we had...More

1  Thank Alan_Raimes
MTAttractions, Guest Relations Manager at Manchester Ship Canal Cruise Mersey Ferries, responded to this reviewResponded 18 September 2018

Hi Alan, I'm sorry you had a disappointed day on the Manchester Ship Canal, is it possible for you to provide all details of the trip and send it to comments@Merseytravel.gov.uk and we will pass onto our Ferries team for investigation.

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Questions & Answers
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joycep883
21 October 2018|
AnswerShow all 11 answers
Response from Doncosses | Reviewed this property |
I'm sorry I don't know the answer.
0
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Laura G
29 July 2018|
AnswerShow all 4 answers
Response from noelw464 | Reviewed this property |
Yes to all your questions Brian - Enjoy.
1
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569alecp
24 May 2018|
AnswerShow all 3 answers
Response from MTAttractions | Property representative |
Hello Alec. The times can vary due to lock conditions on the canal but you are due to arrive in Liverpool at 4pm with the return coach to Salford at 5.30pm. There will be announcements on the Ferry on the day should there be... More
1
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