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Review Highlights
Beautiful exterior and interior

This is a beautiful building with fountains set behind the railway station at the top end of town... read more

Reviewed 2 weeks ago
Norwich, United Kingdom
Worth a visit

This is the store that when you enter you find all these gadgets that you start to think, how could... read more

Reviewed 3 weeks ago
Read all 276 reviews
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Certificate of Excellence
Traveller Overview
  • Excellent56%
  • Very good32%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“flagship store”(19 reviews)
“excellent cafe”(12 reviews)
“cafe upstairs”(9 reviews)
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Alexandra Buildings, Windermere LA23 1BQ, England
+44 15394 88100
Top Selling Tours & Activities in and around Windermere
from US$63,10
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from US$70,71
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from US$63,10
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from US$39,50
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Most Helpful Positive Review
Reviewed 21 February 2014 via mobile

OK the shop is fascinating, what are all those gadgets and things for? The food in the cafe was fresh, well served by attentive, friendly staff. The cafe is designed for serving a lot of people but we were not rushed and could relax over...More

3  Thank Andrew B
Most Helpful Critical Review
Reviewed 26 March 2017 via mobile

120 mile round trip to what is usually a great meal at the First Floor Cafe, but after this trip, we won't be back. We pulled into the unusually quiet car park (Mothering Sunday), the car park is usually packed. We headed straight for the...More

4  Thank Disgeek101
Reviews (276)
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All reviews flagship store excellent cafe cafe upstairs great store under one roof kitchen utensils shopping experience coffee and cake worth a visit on display railway station car park soft play area rainy day lake district gadgets catalogue
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1 - 10 of 272 reviews
Reviewed 2 weeks ago

This is a beautiful building with fountains set behind the railway station at the top end of town. Like a high-class John Lewis it stocks all kind of kitchen utensils and goodies. Lovely to walk around but definitely at the more pricey end of the...More

Thank C783356
Reviewed 3 weeks ago

This is the store that when you enter you find all these gadgets that you start to think, how could I have lived without these!. Roomy store, staff are very friendly and helpful. Haven't tried to cafe, but if you're in Windermere I would recommend...More

Thank benson007Cheshire
Reviewed 4 weeks ago

Wow, a lovely store, spacious and airy, plenty of room to wander around. Lovely helpful staff, all the kitchen gadgets and ideas found in the local stores and lovely displays. The added bonus is the bistro/cafe upstairs. Good menu, healthy well cooked food and clean...More

Thank Carol-and-Pete
Reviewed 4 weeks ago

Another visit to the HQ of Lakeland is never good for the wallet! Lots of tempting gadgets, not to mention the Christmas goodies which were just arriving during our visit. The café upstairs is a welcome respite mid way through your shopping – and once...More

1  Thank Susan B
Reviewed 8 October 2018 via mobile

Have been here before and the shop is great and a good place to visit. unfortunately the cafe was not. Have had a reasonable lunch there before but this time it was awful. Food arranged so as to cover congealed egg yolk that had broken...More

Thank Carole G
Reviewed 3 October 2018

Called in here with my wife on a recent trip to the Lakes. I knew I was going to be in for a long wait! The good thing is that they provide seats for patient husbands. I would recommend that you take a newspaper. There...More

Thank Danny461
Reviewed 12 September 2018 via mobile

After a bit of shopping we had lunch in the cafe, homemade soup and a couple of children’s meals being pasta and KFFC chicken. All the food was lovely and drinks ok. Always nice tasty food when we come in and sure we will be...More

1  Thank jid563
Reviewed 3 September 2018

Terribly frustrating....i am a fan of so many Lakeland products and whilst in Windermere we visited for a quick view and a cup of tea and slice of cake. It was a regrettable decision. The cafe was quite busy but it is quite smart and...More

Thank clementm
Reviewed 12 August 2018

A light airy store with incredibly helpful staff and a coffee shop upstairs. What's not to like?! Free parking

Thank happytravellady
Reviewed 13 July 2018 via mobile

The household goods is store are top quality, many items you will struggle to find elsewhere, attracting you to spend more than you planned, but they take cards.... There is a nice cafe upstairs, a little on the pricey side but you get good quality,...More

Thank russ-the-rover
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Questions & Answers
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Gillian W
14 July 2018|
AnswerShow all 4 answers
Response from russ-the-rover | Reviewed this property |
Sorry but not seen dogs in this store, there is a nice quite area to sit outside with your dog, but I suspect assistance dogs only. give them a call to make sure, happy shopping.