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Holmer Park Spa and Health Club

| Cleeve Orchard, Roman Road, Hereford HR1 1LL, England
+44 1432 370222
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Review Highlights
A good place, gone bad.

Such a shame, my wife and I have been visiting this spa for over almost 20 years, however the new... read more

Reviewed yesterday
Boober_Fraggle420
,
Herefordshire, United Kingdom
via mobile
Excellent day -fantastic offer

Spent yesterday at holder park spa with a friend. Took advantage of a travel zoo offer which was... read more

Reviewed 1 week ago
2nasus
,
Worcestershire
Read all 216 reviews
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Overview
  • Excellent63%
  • Very good20%
  • Average6%
  • Poor8%
  • Terrible3%
Travellers talk about
“mud treatment” (22 reviews)
“steam room” (23 reviews)
“afternoon tea” (53 reviews)
LOCATION
| Cleeve Orchard, Roman Road, Hereford HR1 1LL, England
CONTACT
Website
+44 1432 370222
Write a ReviewReviews (216)
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All reviews
"mud treatment"
in 22 reviews
"steam room"
in 23 reviews
"afternoon tea"
in 53 reviews
"relaxation room"
in 17 reviews
"treatment rooms"
in 9 reviews
"on arrival"
in 19 reviews
"large pool"
in 7 reviews
"groupon voucher"
in 6 reviews
"birthday treat"
in 15 reviews
"hot stone massage"
in 5 reviews
"special offer"
in 4 reviews
"lovely relaxing day"
in 4 reviews
"salt room"
in 4 reviews
"salt chamber"
in 4 reviews
"attentive staff"
in 5 reviews
"my mum"
in 9 reviews
"robes and slippers"
in 3 reviews
Filter

1 - 10 of 216 reviews

Reviewed yesterday via mobile

Such a shame, my wife and I have been visiting this spa for over almost 20 years, however the new owners have done the opposite of improving Holmer Park. Some of my issues were: 1 The toilets were filthy and had been left like this...More

Thank Boober_Fraggle420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

Spent yesterday at holder park spa with a friend. Took advantage of a travel zoo offer which was excellent value. I hadn't been to the spa before bit was very impressed with the facilities, the overall standard and the friendliness of the staff. Complimentary robe...More

Thank 2nasus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven C, General Manager at Holmer Park Spa and Health Club, responded to this reviewResponded 1 week ago

Dear 2nasus, Thank you for leaving a review of your visit to Holmer Park. It's great to hear that you had an enjoyable experience and would recommend us. I'm glad you enjoyed our simple but important touches of complimentary robe hire and good quality shampoo...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

Took advantage of a special offer for a thermal relaxation day but happy to get access to the Gym, Pool, Sauna etc. Impressed with the gym equipment which is high tech and spread around a set of underground alcoves, a little bit of construction work...More

Thank OldWulf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven C, General Manager at Holmer Park Spa and Health Club, responded to this reviewResponded 2 weeks ago

Dear OldWulf, Thank you for visiting Holmer Park, I am so glad you had a relaxing time with us. Great to hear you were able to use the gym and thank you for your understanding in regards to our building work. I am happy to...More

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See more reviews
Reviewed 3 weeks ago

Three of us enjoyed a full on pamper day with mud treatment and massages as well as the wonderful pool and jacuzzis. The food was delicious and the staff were really great. Very friendly and helpful. The setting is really nice although it was very...More

Thank Pekul37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven C, General Manager at Holmer Park Spa and Health Club, responded to this reviewResponded 2 weeks ago

Dear Pekul37, Thank you for visiting Holmer Park and leaving a review on our TripAdvisor profile. I am so glad that you all enjoyed your time with us and had the relaxing day that I am sure you all deserved. I really enjoyed reading all...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2018

Third visit now and wont be the last. Going through refurbishment at the moment but was offered 25% off our next visit to compensate. The staff are always friendly and very helpful, the food is always good and so are the treatments. If you want...More

3  Thank 68joyt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven C, General Manager at Holmer Park Spa and Health Club, responded to this reviewResponded 27 April 2018

Dear 68joyt, Thank you for leaving a review of your visit. It's great that you are a regular guest of ours and i know you'll love our new facilities once they are completed. Thank you for the comments about the staff team, they really do,...More

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Reviewed 31 March 2018 via mobile

Being a member at the club there was a period where the pool was closed but.... WOW! Completely worth the wait! I definitely think I’ll be spending longer in that jacuzzi after my workouts... and just another thankyou for all the staff for being so...More

Thank Amymaryiris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven C, General Manager at Holmer Park Spa and Health Club, responded to this reviewResponded 27 April 2018

Dear Amymaryiris, What lovely comments, thank you so much. I really appreciate your patience whilst we carried out the first stage of our building work and as we now come towards the end I know you'll love the new ice fountain, foot spas, experience shower...More

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Reviewed 31 March 2018 via mobile

Visited with my wife for a spa day. We had a lovely relaxing day. The pool was lovely and we thoroughly enjoyed the large jacuzzi. Despite ongoing refurbishment, which promises to offer some amazing new features, we were still able to have a wonderful day....More

Thank PopsPetee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven C, General Manager at Holmer Park Spa and Health Club, responded to this reviewResponded 27 April 2018

Dear PopsPetee, Thank you for visiting Holmer Park. I am extremely appreciative of your understanding whilst we carry out our building work. It really will be worth the wait and as we now come towards the end of this project I know you'll love the...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2018 via mobile

I had the gel nails manicure and a facial today with Hayley .Fabulous relaxing facial ...I nearly fell asleep .Am very pleased with my nails too ..Very Glam 😍 see attached pic . I had lunch in the restaurant afterwards as I always like to...More

Thank redgerbera45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven C, General Manager at Holmer Park Spa and Health Club, responded to this reviewResponded 27 April 2018

Dear redgerbera45, Thank you for your review, your nails (although not my area of expertise) look fabulous. Thanks for mentioning Hayley, she does a great job for us and is a very well respected member of the team. See you again soon! Kind regards Steven...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2018 via mobile

I visited Holmer Park last week & enjoyed a relaxing facial - Laura the spa therapist was very attentive to my needs & informative. Afterwards I met with friends for lunch in the cafe, it was delicious, I found all of the staff to be...More

Thank hfdreviewcrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven C, General Manager at Holmer Park Spa and Health Club, responded to this reviewResponded 27 April 2018

Dear hfdreviewcrew, Thank you for leaving your review after visiting us. Not your first review and i really hope it's not the last! Thanks for mentioning Laura and i know she'll really appreciate your comments. See you again soon! Kind regards Steven Chadwick General Manager

Report response as inappropriate
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Reviewed 23 March 2018 via mobile

After having a wonderful experience in 2017 for my sisters birthday, I booked Holmer Park again this year. Booking in itself wasn’t so easy...I’d seen an advert for a spa day and emailed for details, I was then told to call to book. When I...More

Thank Amy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven C, General Manager at Holmer Park Spa and Health Club, responded to this reviewResponded 27 April 2018

Dear Amy S, Thank you for leaving a review of your visit and I am very sorry that it was not as special as I'm sure it deserved to be. It's even more disappointing that having had a wonderful experience with us on a previous...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
charlotte l
17 April 2017|
AnswerShow all 2 answers
Response from Steven C | Property representative |
Dear Charlotte l, our traditional afternoon tea comes with tea, coffee or juice and is served with a selection of freshly prepared sandwiches, cakes, scones and clotted cream.
0
Votes
Mathew G
23 November 2016|
AnswerShow all 2 answers
Response from soobooboo | Reviewed this property |
I'm sorry I don't know we took a day rate .
-1
Votes
linda b
19 May 2016|
Answer
Response from Steven C | Property representative |
Dear linda b, Thank you for your query. I am not sure what package you are referring to. If you wouldn't mind calling us on 01432 370222 a member of the bookings team will be able to assist you. Kind Regards, Steven... More
0
Votes
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