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Active Nation - The Quays Swimming & Diving Complex

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27 Harbour Parade, Southampton SO15 1BA, England
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Absolutely disgusting gym!

So I joined the gym on the advice of my mother in law who used to go years ago and advised me it... read more

Reviewed 3 weeks ago
666kirstyh
,
Southampton, United Kingdom
via mobile
superb value

ok its not David Lloyd standard but its not David Lloyd money, its very clean although a little... read more

Reviewed 4 April 2018
sean m
,
Southampton, United Kingdom
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Traveller Overview
  • Excellent13%
  • Very good16%
  • Average15%
  • Poor23%
  • Terrible33%
25 Mar 2018
“Good for lane swim & dive. Not so great for children. ”
3 weeks ago
“Absolutely disgusting gym!”
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Suggested duration: 1-2 hours
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27 Harbour Parade, Southampton SO15 1BA, England
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1 - 10 of 60 reviews

Reviewed 3 weeks ago via mobile

So I joined the gym on the advice of my mother in law who used to go years ago and advised me it was a good gym! Well if I could give it -10 I would there is mould and stains everywhere no basic level...More

Thank 666kirstyh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2018

ok its not David Lloyd standard but its not David Lloyd money, its very clean although a little dated. the facilities are more than adequate and lets be honest you are there to get fit and stay fit. for me its a no brainer, I...More

Thank sean m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2018 via mobile

This was our first visit here. As we had 3 children 2 of which under 8 we used the children’s swimming pool. This was small felt a little dirty and apart from 2 parts was cold. Just through the other side there is a 25m...More

1  Thank TopTravelerUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 22 February 2018 via mobile

Swim everyday and attend the Cardio Aqua classes every week day. Recently undergone a refurb and looks amazing. New cafe Cenos is nice for coffee and chat after class. Staff are always so helpful.

Thank Jayne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2018 via mobile

3 families arrived together at the quays and paid for 3 lots of parking. With 4 children. We were turned away because it had been privately hired and 2 of our children were under 8 so couldn’t go in the lane pool. Having checked the...More

Thank Hayley P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2018

The diving pit and eight lane 25m swimming pool are very clean, tidy and are well maintained. The changing rooms and leisure pool are a little tired but seem to be undergoing some refurbishment which is good to see. Having visited many times, the staff...More

3  Thank djcarlos2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2017

Spent quality time with family. Staff very friendly, especially receptionists. Lifeguards were patrolling and looking alert which was very important to me as I am not the best swimmer. I felt safe. The building looks old but refurbishments are in place. I would recommend this...More

3  Thank Andrew P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2017 via mobile

Really shocked by some of these negative reviews! I swim here daily mostly doing Aqua classes in the morning. The facilities are always clean and if you have a problem/need help I find if you are polite then you will get the issue sorted asap....More

3  Thank Jayne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2017

My daughter does weekly swim lessons here and we occasionally swim here due to it being free for my daughter. At no point have the facilities ever been clean, in the main kids pool it looks like it hasn't been cleaned since the venue was...More

2  Thank NissanSkylineR32GTR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TQHealthSafety, Manager at Active Nation - The Quays Swimming & Diving Complex, responded to this reviewResponded 11 August 2017

Hello Dave, Thanks for taking your time to leave feedback and sorry to hear you are not particularly happy with the Quays. After reading your review, I must respond to a lot of your comments. In relation to you claiming ‘at no point have the...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2017 via mobile

Once upon a time these facilities were special. Now half the features don't work in the pool of aren't turned on. The hygiene is awful in changing rooms and once you added the cost of parking it really is OTT. It has one positive. It's...More

2  Thank Glen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TQHealthSafety, Manager at Active Nation - The Quays Swimming & Diving Complex, responded to this reviewResponded 20 June 2017

Hello Glen Thank you for leaving us feedback. We are sorry to hear of your negative experience. The pool features are usually on at certain times of the day when it becomes busy. In terms of hygiene, our staff go by a cleaning schedule. Inevitably...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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