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Brittany Ferries

Portsmouth PO2 8RU, England
+44 330 159 7003
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Review Highlights
A very well run operational

Both Mont St Michael and Normandie ferries were clean and comfortable. Very good food and... read more

Reviewed today
A1n2thony
via mobile
Good

Went to Bilabo and drives up to Valencia. I did love the food, comfort and cabins. Play area is on... read more

Reviewed 3 days ago
Europe82
via mobile
Read all 648 reviews
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Sail with Brittany Ferries from Portsmouth, Poole or Plymouth direct to France and Spain. Our routes take you closer to popular holiday destinations, saving miles of driving, fuel costs, tolls and overnight stops. Choose either superb comfort of a cruise ferry, no-frills economie service or speed across The Channel on our fast craft.
  • Excellent45%
  • Very good34%
  • Average11%
  • Poor4%
  • Terrible6%
Travellers talk about
“st malo” (68 reviews)
“pont aven” (38 reviews)
Suggested Duration: More than 3 hours
LOCATION
Portsmouth PO2 8RU, England
CONTACT
Website
+44 330 159 7003
Top Selling Tours & Activities in and around Portsmouth
US$43 per adult
More Info
US$12 per adult
More Info
Write a ReviewReviews (648)
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All reviews
"st malo"
in 68 reviews
"self service restaurant"
in 43 reviews
"pont aven"
in 38 reviews
"berth cabin"
in 21 reviews
"overnight ferry"
in 17 reviews
"a la carte restaurant"
in 14 reviews
"commodore cabin"
in 14 reviews
"night crossing"
in 13 reviews
"club voyage"
in 11 reviews
"cooked breakfast"
in 11 reviews
"good nights sleep"
in 10 reviews
"bunk beds"
in 9 reviews
"cap finistere"
in 9 reviews
"mini cruise"
in 12 reviews
"night's sleep"
in 8 reviews
"inside cabin"
in 7 reviews
"sea sickness"
in 7 reviews
Filter

1 - 10 of 614 reviews

Reviewed today via mobile

Both Mont St Michael and Normandie ferries were clean and comfortable. Very good food and reasonably priced drink. The cabins were a little on the small side but the recliner seats offered a good alternative and free sleeping option.

Thank A1n2thony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 days ago via mobile

Went to Bilabo and drives up to Valencia. I did love the food, comfort and cabins. Play area is on site as well.

Thank Europe82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 days ago

1. Inform the booking staff and remind the check in staff that you have to be parked by Lift C because your electric wheelchair won't get around either of the tight corners needed to access the other lift. I know because I've tried. It didn't...More

2  Thank angieb471
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BF-CustomerServices, Manager at Brittany Ferries, responded to this reviewResponded 3 days ago

Dear 'Angieb471', I am so sorry that you experienced problems on your recent sailing on the Bretagne. Please accept our apologies for any discomfort caused to you. When we have passengers travelling who have special requirements or limited mobility, it is our policy to call...More

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Reviewed 6 days ago

First time in a few years we have traveled with BF from Portsmouth to St Malo and returning to Caen. Checking was ok except we were charged £27 ew for "longer" caravan which was shorter than our friends and they weren't charged.More

1  Thank Andy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BF-CustomerServices, Manager at Brittany Ferries, responded to this reviewResponded 3 days ago

Dear 'Andy A', It is great to hear that you have travelled with us again recently, so thank you for choosing us once again. It is difficult to comment on this without looking at your booking. I can certainly check your booking for you, to...More

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Reviewed 1 week ago via mobile

We went Portsmouth to Roscoff on the Normandie Express. The crossing was speedy and the staff were friendly and helpful. Very family friendly, lots of families and children on the journey.More

Thank MsFx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BF-CustomerServices, Manager at Brittany Ferries, responded to this reviewResponded 6 days ago

Dear 'MsFx', Thank you for your kind review, it's lovely to read that you found your sailing on board Normandie Express to be delightful and family friendly! I hope we can welcome you on board again in the future. Kind regards Jane Customer Services Brittany...More

Report response as inappropriate
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Reviewed 1 week ago

My son/I used Poole in Dorset as the base of operations in order to attend Tankfest 2018 in Bovington, and then ferry across from Poole to Cherbourg to continue our WW2 tour. We took the Barfleur on a sunday am early departure and four hr...More

Thank Vic S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

The Bretagne is a very old ferry now. Poor wee tiny cabin, rude steward who opened our cabin door with his own key and told us rudely to get out so he could clean it. Good restaurant but very noisy and busy. Cars crammed so...More

Thank heather_suds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BF-CustomerServices, Manager at Brittany Ferries, responded to this reviewResponded 1 week ago

Dear 'heather_suds', I am sorry to hear that you were disappointed with your sailing, it's certainly not the experience that we would want you to have and does not sound indicative of the usual feedback we receive. Please feel free to contact us at customer.feedback@brittanyferries.com...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

Great customer service, pleasant journey and plenty of places to go. My only issue was not being able to go on deck.

Thank Hayley P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BF-CustomerServices, Manager at Brittany Ferries, responded to this reviewResponded 1 week ago

Dear 'Hayley P' Thanks for your lovely review, I'm pleased to read that you enjoyed sailing with us and I hope that we can welcome you on board again in the future. Kind regards Jane Customer Services Brittany Ferries

Report response as inappropriate
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Reviewed 1 week ago

Use Brittany ferries to travel from Portsmouth to St Malo in france on the budget ship, not the cruise type. Everything was clean and tidy, the staff very friendly and most helpful. Prices were not too bad for this sort of thing. I was travelling...More

Thank George C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

We have traveled many times on this ship this year and OK it saves a lot of driving - but please, please, please can you be more inventive with the food - it's boring. More importantly I believe the drains need some serious attention -...More

Thank ivydon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Sarah B
12 July 2018|
AnswerShow all 2 answers
Response from BF-CustomerServices | Property representative |
Hello, I'm afraid that you'd be unable to park up in the car lanes but there is a car park at the port where you can park if you choose although it is height restricted to 2.2m high. Kind regards Jane
1
Vote
Chrissie C
12 June 2018|
AnswerShow all 2 answers
Response from Paul B | Reviewed this property |
It is a short walk to Fareham so you could leave the car at the port then just walk over in the morning.
1
Vote
honorl124
12 April 2018|
AnswerShow all 2 answers
Response from BF-CustomerServices | Property representative |
Hello 'honorl124', I am afraid that it isn't possible to book a vehicle and only travel as a foot passenger. Kind regards, Jane
0
Votes