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Westover Beauty Therapy

49 Westover Road | Next to the Premier Inn, Bournemouth BH1 2BZ, England
+44 1202 291407
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Review Highlights
Worst facial ever!

I am shocked at how bad this facial was. Not one thing was done right, the therapist clearly has no... read more

Reviewed 21 January 2018
xxmlxx2016
,
London, United Kingdom
via mobile
Pamper package for two

Very nice clean modern salon, friendly and professional staff. Lovely massage and facial very... read more

Reviewed 12 January 2018
Sandra H
,
Bournemouth, England, United Kingdom
via mobile
Read all 10 reviews
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Traveller Overview
  • Excellent70%
  • Very good0%
  • Average0%
  • Poor0%
  • Terrible30%
21 Jan 2018
“Worst facial ever!”
12 Jan 2018
“Pamper package for two”
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Contact
49 Westover Road | Next to the Premier Inn, Bournemouth BH1 2BZ, England
Website
+44 1202 291407
Top Selling Tours & Activities in and around Bournemouth
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1 - 10 of 10 reviews

Reviewed 21 January 2018 via mobile

I am shocked at how bad this facial was. Not one thing was done right, the therapist clearly has no idea how to do a microdermabrasion, the room was dirty, I was given a facial massage with cream after the microdermabrasion which was so painful...More

1  Thank xxmlxx2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louise L, Owner at Westover Beauty Therapy, responded to this reviewResponded 23 January 2018

You came into my Salon on Saturday the 20th of March. You were extremely rude from the outset prompting one of my staff members to report this to me. Whilst I was undertaking your treatment I also experienced this rudeness and disruption first by you...More

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Reviewed 12 January 2018 via mobile

Very nice clean modern salon, friendly and professional staff. Lovely massage and facial very relaxing atmosphere. I will definitely be returning. Bought package on Groupon and is by far one of the nicest experiences and salons I’ve encountered on Groupon.More

Thank Sandra H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louise L, Owner at Westover Beauty Therapy, responded to this reviewResponded 23 January 2018

Thank you for taking the time to leave a review. Myself and my staff work very hard to provide all our customers with quality treatments in relaxing surroundings. It provides us all with a boost to see our efforts being appreciated. We look forward to...More

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Reviewed 22 October 2017

I have had individual eyelash extensions applied for years, and when I moved to Bournemouth I tried various salons and lash technicians before discovering Westover Beauty. I have been a long time client ever since and will never go anywhere else now! The salon itself...More

Thank Jessica B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louise L, Owner at Westover Beauty Therapy, responded to this reviewResponded 23 January 2018

Thank you for taking the time to leave a review. I am pleased that your lash extensions meet your expectations. Many lash technicians have had insufficient training as you have experienced or do not apply sufficient lashes and use inferior products or adhesive resulting in...More

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Reviewed 7 October 2017 via mobile

Went with my sister for 2 pedicures and an eyebrow wax at a 2:15pm appointment. On arrival, we found out there was only 1 pedicure chair so we had to go one after another, extending the appointment. Firstly, there were no toe separators, they used...More

1  Thank Laura T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louise L, Owner at Westover Beauty Therapy, responded to this reviewResponded 11 October 2017

Thank you for your review however it is not a true account of your recent visit to us. If you are posting on trip advisor you do have a responsibility to leave a fair and accurate review, so in this instance I do need to...More

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Reviewed 15 May 2017 via mobile

I have to travel up and down the country a lot with my job which means a lot of time in the car driving from meeting to meeting. As a result of this I unfortunately suffer with a great deal of neck, shoulder and back...More

Thank DavidHayter85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louise L, General Manager at Westover Beauty Therapy, responded to this reviewResponded 11 October 2017

Thank you for taking the time to post a review, we hope you will visit us in the future when you are again in our area

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Reviewed 16 February 2017

Visited the salon to spend some gift vouchers that I had received for Christmas, Wasn't sure what to expect, but the massage and pedicure was just fantastic. Having arrived slightly stressed from work after a couple of hours in the salon I just felt transformed....More

Thank samanthaold54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 17 February 2017

Thank you so much for your positive review. We continually work hard to maintain a high standard and it is rewarding for it to be appreciated.

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Reviewed 4 October 2016 via mobile

I often get my nails done at Westover beauty excellent staff and I am always pleased with them and would highly recommend this salon to anyone. I took my best friend and sisters there and paid for them to have their nails done for their...More

Thank tpgkxfh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 5 October 2016

Thank you for your review. I am please you enjoyed your experience, we hope to see you again in the future. Kind regards.

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Reviewed 4 October 2016 via mobile

I came in to Westover Beauty a few weeks ago and had shellac on my hands and toes, I was very impressed with the quality and how long they lasted for. The staff were very friendly and efficient. The service was great and I returned...More

Thank Laura C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 5 October 2016

Thank you for your review. I am pleased to see you are becoming a regular client. Kind regards,

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Reviewed 8 September 2016 via mobile

I decided for the first time to get individual eyelashes costing £62.00. After only two days I found several to be crushed and several twisted in different directions. After strictly going by Instructions set out by the company I was appalled. I wrote an email...More

Thank Tammy Marie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 28 September 2016

Thank you for your review. We welcome all feedback but feel the need to clarify your review. You mentioned that they looked great when they were first applied. We are one of the few salons who do apply what we would regard as a “Full...More

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Reviewed 18 March 2016

I had a pamper session, which was a Neck, Shoulder and Back massage and a pedicure which I can thoroughly recommend. The staff were extremely welcoming and helpful throughout my treatments.

Thank 19rose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 28 September 2016

Thank you for your review. We hope you will return for further treatments in the future Kind regards

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