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Phoenix Falmouth Cinema

Closed Now: 12:00 - 22:00
Open today: 12:00 - 22:00
Review Highlights
Lovely Lloyd tip of the iceberg

Just had some really amazing customer service from the general manager, Lloyd. Happy, smiley... read more

Reviewed 6 days ago
Froshie E
via mobile
Amazing

Favourite place to spend my spare time, either on my own or with the family. Never had a bad... read more

Reviewed 1 December 2018
Kevin D
via mobile
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Certificate of Excellence
Traveller Overview
  • Excellent64%
  • Very good28%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
About
Phoenix is an award winning independently operated multi-screen cinema on the east coast of Cornwall in the historic town of Falmouth. It is housed within a beautiful Nineteenth Century former "Drill Hall" building. Phoenix contains five cinema...more
Closed Now
Hours Today: 12:00 - 22:00
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Contact
11 Berkeley Vale, Falmouth TR11 3PL, England
Website
+44 1326 313072
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Reviews (196)
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LanguageEnglish
124
54
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4
1
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All reviews comfy seats bar and restaurant small screen film deal ticket prices are staff were all friendly selection of beers little gem member of staff sofas movie merlin odeon confiscated viewing concessions
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1 - 10 of 193 reviews
Reviewed 6 days ago via mobile

Just had some really amazing customer service from the general manager, Lloyd. Happy, smiley, complimentary, and kind. I love this cinema anyway because everyone here is always really happy and friendly, but this was bove and beyond expectations. Never had a bad experience here. All...More

Date of experience: February 2019
Thank Froshie E
Reviewed 1 December 2018 via mobile

Favourite place to spend my spare time, either on my own or with the family. Never had a bad service, staff are always great and talkative and always offer information about upcoming movies. Food and bar are both equally fantastic. Love this place dearly.

Date of experience: December 2018
Thank Kevin D
Reviewed 12 November 2018

Went here while on a weekend in Falmouth! prices are okay and considering that it's not like one of the bigger chains of cinema! The seats are reasonably comfy.

Date of experience: November 2018
Thank debbiedavis1974
Reviewed 21 October 2018 via mobile

Great deal on movie at £1.99 each but wernt allowed to is out discount card on snacks or drinks which were extortionate prices.

Date of experience: October 2018
Thank peteanddannycornwall
Reviewed 5 October 2018

We really enjoyed our viewing here; the little armchairs and table make for a really comfortable experience. The snack prices are a little high but that isn't really a surprise considering it's a small cinema. Would come again!

Date of experience: October 2018
Thank xenosthefry
Reviewed 16 September 2018

We thoroughly enjoyed an entertaining mid-week viewing of Mamma Mia (Here we go again!) which was made all the more enjoyable by the attentive and friendly customer service afforded to us by the staff at the Phoenix. The Phoenix is small, cosy and traditional as...More

Date of experience: September 2018
2  Thank Chris_and_Suzanne
Reviewed 27 August 2018 via mobile

We were on holiday in Falmouth and we were looking for something different to do on a mid-week night. As a regular visitor to odeon cinemas it made a nice change to go somewhere which wasn’t as busy. However, disappointed that we couldn’t bring our...More

Date of experience: August 2018
3  Thank Helen1990G
Reviewed 25 August 2018 via mobile

Visited this cinema for the first time on this trip down to Falmouth. Really enjoyed it......small screen rooms. Double sofas and air conditioning in the screen we were based in (4).Concessions not overpriced and they have a license if you fancy a tipple. Would go...More

Date of experience: August 2018
1  Thank ClaireD3686
Reviewed 23 August 2018

I'm a regular customer of this cinema. However, today we disappointing. Staff were very miserable, no eye contact made. The seating we were given was greatly placed but we were seated in tired and wobbly seats. As always the place was clean enough but may...More

Date of experience: August 2018
Thank Just_in_the_south
Reviewed 11 August 2018 via mobile

I love almost everything about all the Merlin cinemas, and I am a huge supporter of your chain. I spend a LOT of money on food and drink there, as I know that's where a lot of your profit comes from. However I'm really disappointed...More

Date of experience: August 2018
3  Thank feral g
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Questions & Answers
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rontomkins
18 January 2018|
Answer
Response from katieb834 | Reviewed this property |
Yes plenty!! X 2 car parks one behind Argos and one opposite weatherspoons, but if it’s an evening show you can sometimes get spaces right outside the cinema along the road
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