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Chester Visitor Information Centre

Town Hall Northgate Street | Town Hall, Chester CH1 2HJ, England
+44 845 647 7868
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Review Highlights
Great help

We went here first to pick up any useful info about the city. Very helpful staff, happy to spend a... read more

Reviewed 4 days ago
ceb346
,
Lytham St Anne's, United Kingdom
Very basic and not much information beyond adverts

The tourist information is well signposted, but it a little out of the way (outside the walls) next... read more

Reviewed 6 days ago
RSC
,
London
Read all 164 reviews
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Overview
  • Excellent46%
  • Very good36%
  • Average15%
  • Poor2%
  • Terrible1%
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Hours
Hours Today: 09:00 - 17:00
Suggested Duration: < 1 hour
LOCATION
Town Hall Northgate Street | Town Hall, Chester CH1 2HJ, England
CONTACT
Website
+44 845 647 7868
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Write a ReviewReviews (164)
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All reviews
"victorian town"
in 2 reviews
"usual tourist"
in 2 reviews
"northgate street"
in 4 reviews
"purchase tickets"
in 2 reviews
"for sale"
in 3 reviews
"bus tour"
in 2 reviews
"answer questions"
in 2 reviews
"alice in wonderland"
in 2 reviews
"gift shop"
in 4 reviews
"on display"
in 2 reviews
"eastgate clock"
in 2 reviews
"leaflet"
in 18 reviews
"gifts"
in 9 reviews
"merchandise"
in 2 reviews
"expert"
in 2 reviews
"cathedral"
in 11 reviews
"badge"
in 2 reviews
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1 - 10 of 146 reviews

Reviewed 4 days ago

We went here first to pick up any useful info about the city. Very helpful staff, happy to spend a few minutes with us. Unfortunately they couldn’t provide me with a list of pet-friendly hotels, but promised to do one in the near future &...More

Thank ceb346
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 days ago

The tourist information is well signposted, but it a little out of the way (outside the walls) next to the town hall and opposite the cathedral. It's small, and there are more items to buy including books and maps than actual tourist information such as...More

Thank RSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

Very helpful staff, pity they couldnt speak English so well, or perhaps not understand our Southern accent. But we eventually were able to communicate and they provided us with information and leaflets. Actually one of the best Tourist Information Centres we have been in.

Thank JackieHx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 2 weeks ago

This pace has helpful staff and a good range of leaflets etc though I was shocked that there didn't seem to be a free map. To be fair, we didn't ask for anywhere in particular and sometimes that's when staff whip those maps out. You...More

Thank happytravellady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

This centre is located right by the town hall a stones throw away from the cathedral. Now a good thing is a few of the staff are quite fluent in Spanish and French as I witnessed a number of visitors asking questions about Chester so...More

Thank Paul K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

Maybe I'm old fashioned but I'd hoped to find a range of leaflets for local attractions, there weren't many and those on offer were often for further afield. The maps in the free leaflets were overly simplistic. I didn't find anything resembling a simple sheet...More

Thank Cuppatea42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 weeks ago

Found staff very friendly and extremely helpful. Given lots of helpful information from where to visit and how to get there.

Thank Ingram202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2018

We went in to try and find a tourist map of Chester, the young man at the counter was very helpful and when we said we were interested in the historical sites he advised us on the best way to see all of them and...More

Thank 969wendyh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2018

Popped in to get some information on Chester for our first visit to the city. There was the usual stuff, but felt that for a city of such historical interest there should have been more. Maps were pricey and the person on the till didn't...More

1  Thank Chris T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2018

Very helpful staff. Easy to find right opposite the Cathedral. Lots of helpful information and maps and they also have some lovely gift items that are not found out in the street stalls.

Thank Mumrulz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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