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Turmeaus Tobacconist

34 Watergate Street, Chester CH1 2LA, England
+44 1244 348821
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Review Highlights
The best tobacconist about

I have used the shop for over 30 years even prior to it being taken over, it has a wonderful... read more

Reviewed 1 June 2018
David T
Excellent.

Polite, profesional, a credit to the company. I used to shop at the Liverpool branch, but stopped... read more

Reviewed 24 February 2018
Chris D
,
Wallasey, United Kingdom
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Turmeaus Tobacconist was established in 1817 by the Turmeaus Family in Liverpool and during the 1800's and 1900's had many specialist pipe and cigar tobacconist shops around Merseyside. Turmeaus was also a Havana cigar importer. Over the last (almost) 200 years the business changed hands a number of times before being brought to its knees by the last owner and brought back to life by The Orchant Family - owners of C.Gars Ltd, the largest and most successful specialist tobacconist in the UK. Having taken over the last original shop in Liverpool in 2002 we have since expanded to Chester, London's Mayfair, Knutsford and Norfolk. Inside our Turmeaus tobacconist shop in Chester Our shops are exempt from the smoking ban for pipe sampling purposes and our retail sales team are highly trained and only too pleased to advise. Our business has been online since the Mid 1990's as C.Gars Ltd and we are very happy to now bring to you our specialist pipe and tobacco website. We believe we offer the largest range in the UK with rapid delivery and we will not be beaten on price or service. If it's available in the UK - we have the tobacco for you! We are available by email 24-7 every day of the year to advise and guarantee you the best in old fashioned customer service. We look forward to welcoming you to our tobacconist shops or serving you online. Laura Graham & Mitchell Orchant Directors - Turmeaus Tobacconist Part of the C.Gars Group An Orchant Family Business
  • Excellent96%
  • Very good0%
  • Average0%
  • Poor0%
  • Terrible4%
Travellers talk about
“cigar lounge” (4 reviews)
“whisky room” (4 reviews)
“humidor room” (2 reviews)
Closed Now
Hours
Hours Today: 09:00 - 18:00
Suggested Duration: < 1 hour
LOCATION
34 Watergate Street, Chester CH1 2LA, England
CONTACT
Website
+44 1244 348821
Top Selling Tours & Activities in and around Chester
US$22 per adult
More Info
US$10 per adult
More Info
Write a ReviewReviews (48)
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"cigar lounge"
in 4 reviews
"whisky room"
in 4 reviews
"humidor room"
in 2 reviews
"tasting notes"
in 2 reviews
"visiting chester"
in 2 reviews
"shop"
in 21 reviews
"expert"
in 2 reviews
"tabacco"
in 2 reviews
"knowledge"
in 3 reviews
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1 - 10 of 47 reviews

Reviewed 1 June 2018

I have used the shop for over 30 years even prior to it being taken over, it has a wonderful selection of tobaccos and pipes for all people and budgets. the staff are friendly informative and very helpful. their loose flavoured tobacco is excellent and...More

Thank David T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2018

Polite, profesional, a credit to the company. I used to shop at the Liverpool branch, but stopped after they changed staff and location a few years back. I mentioned what a rubbish experience at the L.Pool shop to a friend and he suggested the Chester...More

1  Thank Chris D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James P, Manager at Turmeaus Tobacconist, responded to this reviewResponded 17 April 2018

Thank you for your kind review! We hope to see you again soon. Turmeaus.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2018 via mobile

Cgars Ltd Chester. This is the biggest treat a man can have nowadays. Whiskey and cigars. Sample before you buy. For a price. But well worth the expense. The staff here are welcoming knowledgeable keen and eager to help. You will not find a better...More

Thank Fatty-daddy-xxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James P, General Manager at Turmeaus Tobacconist, responded to this reviewResponded 2 February 2018

Glad you enjoyed your visit. You should definitely join us for an event this year! You can find our event dates on our website!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 8 January 2018 via mobile

The store has a number of entrances, selling pipe tobacco, accessories, Whisky and has a large walk in humidor. The humidor is well stocked, I would say the prices are at the top end (cigars), but the sampling lounge is top class, comfortable and you...More

Thank Sunburst1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James P, General Manager at Turmeaus Tobacconist, responded to this reviewResponded 2 February 2018

Glad you enjoyed your visit. You should definitely join us for an event this year! You can find our event dates on our website!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2017 via mobile

Absolutely brilliant service, couldn't do enough and a wonderful selection of cigars. Can't remember the guys name but he was from new York and was really helpful. Thanks again. I'm not local but will be ordering from your website without doubt

Thank Benjboi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James P, General Manager at Turmeaus Tobacconist, responded to this reviewResponded 2 February 2018

Glad you enjoyed your visit. You should definitely join us for an event this year! You can find our event dates on our website!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2017

A great shop, relaxed atmosphere with almost everything a man could need. I absolutely love cigars and this is one of the few places still about that have a great selection. The staff are friendly and I love the place.

Thank CigarCharlie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James P, General Manager at Turmeaus Tobacconist, responded to this reviewResponded 2 February 2018

Glad you enjoyed your visit. You should definitely join us for an event this year! You can find our event dates on our website!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2017 via mobile

Knowledgeable staff, plenty of choice and great interior next to the humidor and the whisky room. It's worth a visit if you're that way inclined. It is pricey, but then they are luxury goods.

Thank cj3t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James P, General Manager at Turmeaus Tobacconist, responded to this reviewResponded 2 February 2018

Glad you enjoyed your visit. You should definitely join us for an event this year! You can find our event dates on our website!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2017 via mobile

I was made extremely welcome and given some first rate advice from Chad regards choosing a selection of cigars and pairing whiskey. Thankyou once again for accommodating Pickle and I.

1  Thank Fox-Fereday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James P, General Manager at Turmeaus Tobacconist, responded to this reviewResponded 2 February 2018

Glad you enjoyed your visit. You should definitely join us for an event this year! You can find our event dates on our website!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2017

On discovering my voucher as a stocking filler last Christmas I was a bit sceptical about this idea, as I'd never been an expert on whiskies. But to mine and my drinking partners delight is was a very enjoyable afternoon. Our wives escorted us to...More

Thank RichLea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James P, General Manager at Turmeaus Tobacconist, responded to this reviewResponded 2 February 2018

Glad you enjoyed your visit. You should definitely join us for an event this year! You can find our event dates on our website!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2017 via mobile

went to this shop recently to buy a sherried whisky. i asked for a glenfarclass 15 . or glendronach 18 they did not have either in stock. i was offered a glendronach cask strength bottle. happy days. but when i asked about its maturation ie...More

2  Thank david s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James P, Manager at Turmeaus Tobacconist, responded to this reviewResponded 25 May 2017

Hi David, I am so sorry, that you have had anything but a perfect experience in our shop. We have a new member of staff at our Chester shop and although she has been trained well, our policy is to always have a fully trained,...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Emlyn D
2 July 2016|
AnswerShow all 2 answers
Response from James P | Property representative |
Dear Emlyn, We do not have any entry fee's at any of our locations! You are free to come in and take a look at our beautiful store. Hi Allister, I am sorry if you felt you were spoken to rudely in one of our shops. Staff... More
0
Votes
Emlyn D
2 July 2016|
Answer
Response from D B | Reviewed this property |
We didn't have to pay 😊
0
Votes
jeremy m
12 February 2015|
Answer
Response from Allister M |
They have the 2016 Limited Edition Trinidad and the full standard range. All on their website and comfortable tasting areas in store.
0
Votes