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Arrived at 9am as that’s what the business hours state! Waited for over half an hour for the owner to show up, when asking if this was normal procedure to leave customers waiting, I was met with an unapologetic, disgusting, grumpy attitude! No regard for...More
Unfort first experience of hiring bikes today was not good. Hired 5 for brustol-bath trail. Few miles in 1 tyre deflated and had continued issues the whole way. Called shack to enquire what to do as no pump or puncture kit provided to b told...More
Bristol cycle shack has a great selection of hire bikes for all sizes. Caleb the manager was very helpful. You could tell the bikes where good quality, and they came with locks and a spare innertube if you asked.
It was very easy to get...More
Caleb at the Bristol Cycle Shack by Temple Meads is THE most trustworthy bike shop in Bristol, along with his father at Fred Baker Cycles (they're the new owners).
Since they took ownership they've never let me down.
They're first class - and branched out...More
Mark was really friendly and helped us to select really good bikes! We were late to return the bikes but Mark very kind to wait for us until 6.40pm when we were supposed to return it on 6pm.
The bikes were really good and was...More
I've used the Cycle Shack twice now, once for a quick repair to my chain and the second time for a full service.
On both occasions their service was excellent and very friendly.
I ride old steel frame bikes, after the recent service they took...More
I came in for disc brakes pads. The counter clerk didn't know exactly which pads should go on my bike so I offered for him to remove one to see it. He argued that I would then have to pay his labour time! I wanted...More
We couldn't recommend the Bristol Cycle Shack highly enough. It was a sunny day in Bristol today and many other bike hire companies had run out of rental bikes. The Cycle Shack reassured us over the phone that they would be able to help us...More
Use my bike for commuting, on the way into Bristol I managed to break a couple of spokes. Took the bike into cycle shack and guys in there were excellent. Very friendly and knowledgeable. they had too many repairs booked in to do the job...More