We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

KayTours

Features Animals
Closed Now: 06:00 - 18:00
Open today: 06:00 - 18:00
Save
Share

KayTours
Booking unavailable on TripAdvisor

Want other options you can book now?
727
All photos (727)
Full view
Certificate of Excellence
Traveller Overview
  • Excellent99%
  • Very good1%
  • Average0%
  • Poor0%
  • Terrible0%
Travellers talk about
“private tour”(109 reviews)
“whale sharks”(37 reviews)
“sian ka'an”(21 reviews)
About
Are you looking for a unique travel experience? YOU decide what you want to do, and we will make it happen. We want to show you the nicest spots in an Individual Tour, exactly the way YOU like it. Our aim is to make a difference with our passion...more
Closed Now
Hours Today: 06:00 - 18:00
See all hours
Suggested duration: More than 3 hours
Contact
Playa del Carmen 77714, Mexico
Website
+52 1 984 143 2347
Call
Reviews (585)
Filter reviews
511 results
Traveller rating
507
4
0
0
0
Traveller type
Time of year
LanguageEnglish
More languages
507
4
0
0
0
Show reviews that mention
All reviews private tour whale sharks sian ka'an took pictures cereal bars tequila distillery archaeological guide punta laguna half moon bay chiken ha beat the crowds shaman ceremony candid shots mayan village wonderful photos customized tour tour price
FilterEnglish
Updating list...
1 - 10 of 511 reviews
Reviewed 4 days ago via mobile

We have just completed 2 day trips with Kay Tours and they were awesome. The first tour we did was with Juan to see Coba, Tulum and swim/snorkel in a cenotes. Juan was a wonderful guide, he would go out of his way to do...More

Thank Emmatch
kaytoursmexico, Owner at KayTours, responded to this reviewResponded 4 days ago

Thank you for taking the time and sharing your experience here with the TripAdvisor community. We are happy to hear, you and your family enjoyed to tour with us. It was our pleasure showing you around. Keep some vacation in your daily life by following...More

Reviewed 1 week ago

With two kids under the age of 3 my husband and I hesitate when thinking about sightseeing. In the past us parents feel that we get the most of sightseeing with a private guide, car and driver but a lot of times that means a...More

Thank Nichole B
kaytoursmexico, Owner at KayTours, responded to this reviewResponded 1 week ago

Thank you for taking the time and sharing your experience here on TripAdvisor. We are happy to hear you enjoyed the day with us, especially when you are saying it was the least stressful day of your entire trip. We know traveling with young children...More

Reviewed 2 weeks ago

My wife and I have just returned from Playa Del Carmen where we took 3 of the tours provided by Kay Tours. I was fortunate to call Kay by phone the first day we were there. He was extraordinarily responsive to questions, inquiries, and advice...More

1  Thank OCtravelers2015
kaytoursmexico, Owner at KayTours, responded to this reviewResponded 1 week ago

Thank you for taking the time and writing such a detailed summary of your experience with us. We are sure, this will be very helpful for many travelers among the TripAdvisor community. Answering your answers on time is part of your experience with us and...More

Reviewed 2 weeks ago via mobile

Without a doubt two of the most amazing days on our vacation to Mexico. Both of our tours to Chichen Itza and Sian Ka’an respectively exceeded our expectations and were truly awesome days. We were lucky enough to have Juan with us as our guide...More

Thank Laura W
kaytoursmexico, Owner at KayTours, responded to this reviewResponded 2 weeks ago

Thank you for taking the time and sharing your experience here with the TripAdvisor community. We are happy to hear, you and your boyfriend enjoyed exploring Chichen Itza and SIan Ka'an with us. Thank you again for choosing to book with us. Keep some vacation...More

Reviewed 3 weeks ago

First off I have to say this experience was beyond all expectations - it was SPECTACULAR! This was a special vacation visiting Cancun. I planned out a private tour to Isla Mujeres with Kay Tours in which I proposed to my girlfriend (now fiancé) :)....More

Thank EndorushEric
Kay H, Owner at KayTours, responded to this reviewResponded 3 weeks ago

Thank you for taking the time and sharing your experience as well here on TripAdvisor (next to Google and Yelp) - We really appreciate it and and are happy to hear we were able to make this special day a bit more special for the...More

Reviewed 5 weeks ago via mobile

My husband and I did the whale shark tour out of Playa and loved it. Our guide Rose was awesome! The whole crew was great, from the boat crew to the van driver. We got picked up from our hotel around 6:30, Rose offered us...More

1  Thank Companion84960
Kay H, Owner at KayTours, responded to this reviewResponded 4 weeks ago

Thank you very much for taking the time and sharing your experience with this detailed review here on Tripadvisor. We are happy to hear, you enjoyed the day with us and also got lucky to encounter the manta rays. Thank you again for these kind...More

Reviewed 5 weeks ago

I had an excellent experience! I have been dreaming of fly fishing the salt flats for 20 years and finally got to do it with Kay Tours. I had a tour guide and a fishing guide, both were courteous and knowledgeable. I caught more bonefish...More

1  Thank John P
Kay H, Owner at KayTours, responded to this reviewResponded 4 weeks ago

Thank you for taking the time and sharing your experience here on TripAdvisor. We are happy to hear you enjoyed the day with us and got that luck catching and releasing so many bonefish. Thank you again for your kind words and for choosing to...More

Reviewed 7 September 2018 via mobile

Not sure where to begin this review other than to say Kay Tours was EXCELLENT. To start their communication and ease to schedule was top notch. They were responsive and very informative. They picked us up for tour on top and our guide, Rose, was...More

Thank Monty1174
Kay H, Owner at KayTours, responded to this reviewResponded 8 September 2018

Thank you for taking the time and sharing your experience here on TripAdvisor. We are happy to hear, you and your family enjoyed the day with us and we are looking forward to touring with you soon again. Thank you for choosing to book with...More

Reviewed 31 August 2018

Had an amazing whale-shark snorkeling tour with Kay Tours. Registration and paying a deposit online was a breeze. The staff followed up immediately after I registered with questions about our hotel room, swimming restrictions, food allergies, etc. Our guide, Rose, and the boat staff were...More

Thank Michael B
Kay H, Owner at KayTours, responded to this reviewResponded 2 September 2018

Thank you for taking the time and sharing your experience here on TripAdvisor. We are happy to hear, you enjoyed the day with us and are looking froward to touring with you soon again. Thank you for choosing to book with us. Sincerely, Your Kay...More

Reviewed 31 August 2018 via mobile

The guys at kay tours were awesome! They made the whole shark experience so easy and hassel free. Everything is included, wetsuits pictures lunch snacks etc.... No additional fees that other groups charge. I will book all of my future trips with these guys. Smaller...More

Thank Jolene M
Kay H, Owner at KayTours, responded to this reviewResponded 2 September 2018

Thank you for taking the time and sharing these kind words. We are happy to hear, you enjoyed the day with us. Keep some vacation in your daily life by following us on your preferred social network. |Twitter|Instagram|Pinterest|Facebook|GooglePlus|Youtube|Periscope|@kaytoursmexico The entire team of Kay Tours wants...More

View more reviews
Nearby
Nearby HotelsSee all 224 nearby hotels
Family Club at Grand Riviera Princess
670 reviews
1.22 km away
Banyan Tree Mayakoba
2 527 reviews
1.37 km away
Grand Sunset Princess All Suites Resort
10 217 reviews
1.59 km away
THE FIVES BEACH HOTEL & RESIDENCES
146 reviews
1.61 km away
Nearby RestaurantsSee all 1 495 nearby restaurants
El Puerto
208 reviews
1.54 km away
Saffron
328 reviews
1.48 km away
Azul Restaurante
145 reviews
.89 km away
Tamarind at Banyan Tree Mayakoba
59 reviews
1.42 km away
Nearby AttractionsSee all 769 nearby attractions
Playa
5 reviews
1.15 km away
Co.Cos Culinary School & Catering
265 reviews
.55 km away
Mayanpage Tours & Transfers
47 reviews
1.01 km away
Questions & Answers
Ask a question
steveseiderman
21 May 2018|
AnswerShow all 3 answers
Response from kaytoursmexico | Property representative |
Sure! Feel free to take a look at our website kay.tours and send us an email with your exact travel dates. We'd be happy to send you some sample itineraries and accommodate you.
0
Votes
gonzalo h
13 May 2018|
Answer
Response from kaytoursmexico | Property representative |
Hola, Muy buenas tardes - con mucho gusto les preparamos algunas excursiones inolvidables y personalizadas para usted. Puede visitar nuestra pagina del web kay.tours, mandarnos un correo o llamarnos para indicarnos a donde... More
0
Votes
Jodie H
23 March 2018|
Answer
Response from kaytoursmexico | Property representative |
Hi Rob, I am afraid your request came on too short notice. We are already fully booked for today. Thank you for considering us. If there is anything else we can do for you, please do not hesitate to call +529841432347 or... More
0
Votes