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Delphinus Punta Cancun

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Closed Now: 09:00 - 17:30
Open today: 09:00 - 17:30

Delphinus Punta Cancun
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Traveller Overview
  • Excellent62%
  • Very good24%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
About
An exclusive location in the nicest area of Punta Cancun, surrounded by the Caribbean. 30 minutes from Cancun International Airport Located in the Hotel Hyatt Ziva in Cancun Within the hotel zone in Cancun, we propose a privileged location where you...more
Closed Now
Hours Today: 09:00 - 17:30
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Suggested duration: < 1 hour
As featured in Yummy Cancun
Contact
Blvd. km. 5 Calle Quintana Roo 9 | Hyatt Ziva, Zona Hotelera, Kukulkan, Cancun 77528, Mexico
Website
+52 1 888 526 2230
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Reviews (1 128)
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All reviews swim with the dolphins dolphin experience once in a lifetime an amazing experience take photos hotel zone video package primax4 pics aquarium kisses mammals session captivity activity fins
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1 - 10 of 757 reviews
Reviewed yesterday via mobile

One child with special needs, he and his twin sister were treated to an extraordinary experience! Professional Customer Service at it's best. Abel and m.Guerra must teach their skills to their staff, everyone takes ownershipSpecial attention for my son to make his experience one in...More

Thank virtual100
Reviewed 1 week ago via mobile

Highly recommended. The crew to the dolphins trainers and all staff were over and above great. Such an awesome day I wanted to do it again

Thank Julie M
Reviewed 9 September 2018 via mobile

Dear Delphinus, This was my first time meeting dolphins and my girlfriend’s second time and we had an amazing time! The staff was really helpful and the dolphins were beautiful and friendly. Though our reservation was short (30 minutes in the water) it felt like...More

Thank Jerry L
DelphinusMX, Gerente at Delphinus Punta Cancun, responded to this reviewResponded 10 September 2018

Dear traveler First of all, I want to thank you because you chose us to make your dream come true, and thanks once again for your words, we are always working hard to offer the best experience by the "fin" of our incredible dolphins, now...More

Reviewed 13 August 2018

Esther did a good job at teaching kids about dolphins and at making the experience as engaging as possible. All promised activities and features were delivered. Kids loved it. Paid extra for photos and video (too expensive... more expensive than the dolphin experience itself).

Thank viajero_frec_100
DelphinusMX, Gerente at Delphinus Punta Cancun, responded to this reviewResponded 13 August 2018

Dear traveler Thank you very much for your comments. I will share it with my co-worker Esther, who will surely be very grateful. Best regards.

Reviewed 7 August 2018

Dirty place with a lot of Algae all over. I felt like I was swimming in a swamp. The area seems too small for the dolphins so I would consider this animal cruelty. To top it off, they don’t advertise the price for their photo...More

1  Thank Youssef B
DelphinusMX, Gerente at Delphinus Punta Cancun, responded to this reviewResponded 10 August 2018

Dear traveler. Thank you for your comments, beyond your subjective appreciation, which is very respectable, we are governed by an Official Mexican Standard, based on strict technical standards to be able to have dolphins under human care. The Norm, was elaborated by prestigious academic and...More

Reviewed 9 July 2018 via mobile

My 17 year old daughter had a wonderful time swimming and interacting with the Dolphins. For about $159 bucks you get a 1:1 sessions with a trainer and a dolphin swimming and touching and learning about the mammals. I took lots of my own pics...More

Thank angelaw771
DelphinusMX, Gerente at Delphinus Punta Cancun, responded to this reviewResponded 11 July 2018

Dear Traveler. Thank you for your comments of your interaction in the Interactive Aquarium, I'm glad to read that you had a great time, that's why we work with all our hearth. Kindest Regards.

Reviewed 28 June 2018 via mobile

What should have felt like a moment to remember for the family turned in to a visit where I felt the dolphins were being exploited for money just as much as we were. Before you begin, you're shown a video about how they want the...More

Thank Aaronbret90
DelphinusMX, Gerente at Delphinus Punta Cancun, responded to this reviewResponded 4 July 2018

Dear Traveler. I really sorry that about your perception of our service, we are always trying our best and we will keep doing that, you can be sure that in here all of my coworkers including me we have nothing but love for our dolphins...More

Reviewed 18 June 2018

It was such a wonderful experience. We will always treasure it. However, it feels like a photo shoot and at the end of the hour, they want to sell you the photos and video for more than the cost of 3 people experiencing the dolphins....More

1  Thank Ermeess
DelphinusMX, Gerente at Delphinus Punta Cancun, responded to this reviewResponded 19 June 2018

Dear Traveler. Thank you very much for your comments, I'm glad to know that you enjoyed yout time with our amazing dolphins and your professional photo studio. We know that some people feel that our price of photographs is high, however, we must say that...More

Reviewed 15 June 2018

Our family recently participated in this very amazing excursion. Myself, my husband, and our daughters ages 8 and 10 loved it. The staff educated us on how to have a safe experience (and ensuring the dolphins had a safe experience). The dolphins were extremely intelligent...More

Thank Jessica O
DelphinusMX, Gerente at Delphinus Punta Cancun, responded to this reviewResponded 19 June 2018

Dear Traveler. Thank you very much for your words, we are always trying to offer the best experience to all our guest by the hand (fin) of our lovely dolphins. You don't have nothing to thank,m that's our work and we do it with all...More

Reviewed 11 June 2018

Our whole family, kids 9 and 13, loved the dolphin experience at Delphinus. We learned about care of dolphins, their anatomy, their natural habitat, and about environmental care and human impact. We did the supreme package with the foot push and added the dolphin ride...More

Thank ctheworldpastor
DelphinusMX, Gerente at Delphinus Punta Cancun, responded to this reviewResponded 15 June 2018

Dear Traveler. Thank you very much for your words, for us the most important is to be your guide during those unforgettable moments with our dolphins and to teach every one of our guest about the care of the planet. I'm glad that our mission...More

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Questions & Answers
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Olivia F
15 May 2018|
Answer
Response from DelphinusMX | Property representative |
Dear Traveler. Thank you very much for your interest in having your program with us, you can be sure that you will have an amazing time with our lovely dolphins, we are located in the middle of the Touristic Area, so it's... More
1
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davidraviv55
30 March 2018|
Answer
Response from Cdwied | Reviewed this property |
They did several encounters prior to the foot push. It was worth the money to me. The pictures are pricey, but they do allow you to take your own.
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