We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Review Highlights
FRAUD

I paid for round trip at arrival to Cancun, 1000 pesos ($50), and this scammers didn’t pick up the... read more

Reviewed 21 February 2018
Vitaliy P
via mobile
Thieves-Never showed up, no refund

We prepaid for return pickup from our hotel to the Cancun airport. We called to confirm that our... read more

Reviewed 30 December 2017
Fjordscalling
,
Los Angeles, California
Read all 26 reviews
7
All photos (7)
Full view
Traveller Overview
  • Excellent3%
  • Very good3%
  • Average3%
  • Poor7%
  • Terrible84%
20 Feb 2018
“FRAUD”
30 Dec 2017
“Thieves-Never showed up, no refund”
About
Suggested duration: < 1 hour
Local Weather
Powered by Weather Underground
30°
22°
Oct
27°
19°
Nov
26°
18°
Dec
Contact
Av. del Sol Mza. 10-L. 10-1 | Entre Eclipse y Av. Is. Luna Sm, Cancun 77506, Mexico
Website
+52 998 267 8281
Call
Top Selling Tours & Activities in and around Cancun
from US$10,80
More Info
from US$25,99
More Info
from US$10,00
More Info
from US$6,40
More Info
Reviews (26)
Filter reviews
13 results
Traveller rating
0
0
0
2
11
Traveller type
Time of year
LanguageEnglish
0
0
0
2
11
See what travellers are saying:
FilterEnglish
Updating list...
1 - 10 of 13 reviews
Reviewed 21 February 2018 via mobile

I paid for round trip at arrival to Cancun, 1000 pesos ($50), and this scammers didn’t pick up the phone for way back. Stay away from Airport Cab MX.

Thank Vitaliy P
Reviewed 30 December 2017

We prepaid for return pickup from our hotel to the Cancun airport. We called to confirm that our pickup ride was coming, and we were assured the car was coming. We waited 40 minutes and it never showed. We had to pay for a taxi...More

Thank Fjordscalling
Reviewed 10 April 2017 via mobile

We prepaid a round trip from the airport and back. Our trip from the airport was fine, but when we where trying to get a hold of someone in the company to confirm our ride back we got no replies and the phonenumber they had...More

Thank Helena J
Reviewed 4 April 2017 via mobile

Taxi drivers are really pushy and scary.They were following us 10 minutes down the road.We felt really scared and threatened. Almost were thinking about contacting the authorities! !! Keep away from airport taxies!

Thank catlinchris
Reviewed 5 March 2017

On the ride to our hotel, from the airport we were offered a 50% discount if we would pay for the return trip. We did so and during our stay we tried to confirm our ride back to the airport 8 times, with no response...More

Thank milmike0
Reviewed 6 February 2017 via mobile

The chofer was over 20 minutes late so we ended up calling another cab and losing the money we had payed (the alternative was missing our flight). When I called th service to see how far the cab was they lied about it and wouldn't...More

Thank Ana P
Reviewed 30 December 2016 via mobile

Be careful paying a trip in advance for this company. My husband did it and the driver didn't show up. The driver was supposed to pick him up at the hotel to the airport and he didn't show up, he paid 16 dollars and didn't...More

Thank Aline S
Reviewed 20 December 2016

When leaving customs at the airport AirportCab is located in the first booth on the left. They looked very profesiional and offered a service to my hotel. Sametime I could book the return ticket at 40% discount, agreeing on the date and time. However...they did...More

Thank VivisSemel
Reviewed 10 November 2016 via mobile

They ripped me off and the driver did not drive safely - dont take thia service, they wear yellow shirts. Take the one with blue shirts

Thank Tony S
Reviewed 6 November 2016 via mobile

We just got in from Oaxaca and were about to make the trek to Tulum after a long journey. There were so many taxi services at the airport and we decided to take this shuttle. My boyfriend and I were the only ones in the...More

Thank Nicole S
View more reviews
Nearby
Nearby HotelsSee all 186 nearby hotels
Hotel Carey Cancun
6 reviews
1.46 km away
Hotel Batab
68 reviews
1.58 km away
Hotel Tankah
49 reviews
1.66 km away
Grand City Hotel
219 reviews
1.66 km away
Nearby RestaurantsSee all 1 176 nearby restaurants
Vegan Planet
367 reviews
.54 km away
Le Fate Ristorante Italiano
291 reviews
.28 km away
Bites Sweet Factory by Peje
6 reviews
.23 km away
Kizushi Restaurante
47 reviews
.23 km away
Nearby AttractionsSee all 822 nearby attractions
Tres Rios Ecopark
252 reviews
.80 km away
Las Plazas Outlet Cancun
409 reviews
.71 km away
Tierras Mayas
293 reviews
1.03 km away
Questions & Answers
Get quick answers from AirportCab staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines