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Open today: 08:00 - 22:00

Isaira Tours
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Traveller Overview
  • Excellent87%
  • Very good8%
  • Average2%
  • Poor1%
  • Terrible2%
Travellers talk about
Isaira Tour S.R.L. was founded on December 7th 2003. Martin Espinal created this company after 15 years of experience in offering tourist services to his clients around the entire Dominican Republic. Today we specialize in giving personalized and...more
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Hours Today: 08:00 - 22:00
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Suggested duration: More than 3 hours
Esq. Holanda Calle Avenida Pedro Clisante 140, Puerto Plata 57000, Dominican Republic
+1 809-320-1433
Reviews (152)
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1 - 10 of 142 reviews
Reviewed 3 days ago

Prior to arriving in Puerto Plata, I contacted Mairobi (Isaira) to book transportation and a tour of the La Aurora Cigar Factory in Santiago. She was most helpful and our driver, Alfredo, was extremely kind and courteous. Eugene, our tour guide at La Aurora was...More

Thank Angela B
Reviewed 2 weeks ago

We met our driver, Alfredo, outside the Carnival area and drove to La Aurora cigar factory. The tour by Eugene was great. I highly recommend Isaira and the tour of La Aurora. Isaira also set up a tour to La Flor Dominicana factory the same...More

Thank Brian S
Reviewed 18 September 2018 via mobile

My girlfriend and recently took a Carnival cruise to Amber Cove Dominican Republic. We used Isaira Tours to take us to La Aurora Cigar Factory. Our driver picked us up just outside the gate of Amber Cove. He held an Isaira sign. As soon as...More

Thank Matthew M
Reviewed 27 June 2018

We recently returned from a cruise. I do not like to book tours through the cruise line because I like something just for our family. Also, my child is always too young for the tours through the cruise line. I wanted a tour to show...More

Thank Jake742
Reviewed 23 June 2018 via mobile

At this cruise port stop in Amber Cove DR, we booked the Cable Car and Beach break with Isaira. The cable car to the top of the mountain is not to be missed. And we then proceeded to a very nice beach at Blue Jack...More

Thank LuckiestManonEarth
Reviewed 19 June 2018

We were interested in seeing Puerto Plata when our cruise ship stopped at Amber Cove, but none of the canned tours sounded appealing. We contacted several tour companies in hopes of finding someone who would customize a tour for the things we were interested in,...More

Review collected in partnership with this attraction
Thank Julie K
Reviewed 15 June 2018

There was nothing to experience. I arrived to STI at 12am hoping to find my transportation. The company failed to pick me up from the airport and I had to hire an uber to take me to my hotel. I did not arrive to my...More

Review collected in partnership with this attraction
Thank brendaroman798
Isaira Tours O, General Manager at Isaira Tours, responded to this reviewResponded 16 June 2018

Hello. We're deeply sorry about your situation and the bad experience that you had on your arrival to the Santiago International Airport. However, I have check all the reservation of this month and till now all the booked services have been provided. Did you Pre-book...More

Reviewed 17 May 2018

This was our third vacation to the Dominican Republic; first to Puerto Plata. We were always warned by friends to stay in the hotel because the place was dangerous. This time, looking at all the reviews on Trip Advisor, and decided to take a chance;...More

Thank wetravel0095
Reviewed 30 April 2018

After booking my visit to Puerto Plata, I researched a few independent tour groups for my visit. I contacted Isaira tours about 2 months prior to my visit and Mairobi was incredible. She answered all of my questions, made sure we were set for the...More

Thank Joe D
Reviewed 4 April 2018

A must do is Paradise island ,the outback safari and thecable car ride as they were value for money and really great days out.

Thank Angie l
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Questions & Answers
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Sarah H
1 March 2017|
AnswerShow all 2 answers
Response from Allison S | Reviewed this property |
Boat was supposed to accommodate 75 but that would have been a little crowded. It wasn't even half full. There were about 7-8 various size boats in the area. I guess the whale viewing is hit or miss but we got some... More
Pat N
28 January 2017|
AnswerShow all 2 answers
Response from Dewok71 | Reviewed this property |
I believe they can schedule whatever you need. They are fantastic. Just send them an email. They will reply pretty quickly.