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Review Highlights
Rather Disappointing!

I redeemed my birthday spa voucher this weekend and me and my partner headed to Hazelwood Castle... read more

Reviewed 25 June 2018
EmmaV3105
,
Wakefield, United Kingdom
Disappointed

I think the hotel has tried to make a go of this and it wasn’t great. I bought the deal for 2 mud... read more

Reviewed 3 October 2018
795nicolap
,
Rotherham, United Kingdom
via mobile
Read all 69 reviews
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Traveller Overview
  • Excellent32%
  • Very good13%
  • Average13%
  • Poor18%
  • Terrible24%
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Contact
Paradise Lane | Hazlewood Castle, Hazlewood LS24 9NJ, England
Website
+44 1937 832652
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Reviews (69)
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1 - 10 of 68 reviews
Reviewed 3 weeks ago via mobile

Called in whilst in area to check out the spa. Firstly, you could not fail to be wowed by the long leafy driveway entrance and the hotel itself looked great especially in the great weather of 17 Nov. The spa which is not well signposted...More

Date of experience: November 2018
Thank Anthony C
Reviewed 6 October 2018 via mobile

I booked the mid serail treatment with 45 mins relaxation and afternoon tea then paid extra for my boyfriend to have a massage. This was all booked for the day of his birthday. On the morning of his birthday (the day we were going to...More

Date of experience: October 2018
1  Thank Bitbob
Reviewed 3 October 2018 via mobile

I think the hotel has tried to make a go of this and it wasn’t great. I bought the deal for 2 mud treatments with afternoon from groupon but was told it would have probably been the same price regardless but I’m fine with that...More

Date of experience: September 2018
Thank 795nicolap
Reviewed 15 September 2018 via mobile

i had a day at Haewood castle spa for my birthday this week. initially we were disappointed that the spa didn’t have a pool and steam/sauna/jacuzzi facilities but when we booked we were told the grounds were lovely for a walk etc. we arrived around...More

Date of experience: September 2018
Thank Hewlster
Reviewed 18 July 2018 via mobile

What a disappointment! My family bought me a spa day and might as well have just paid for lunch because that was the best part of it. The receptionist had no people skills whatsoever, the treatments were a rushed production line, taken in and out...More

1  Thank bessybeck
Reviewed 2 July 2018

My partner booked a night in the Hazlewood hotel months ago as a little country escape in June. During the same time, he tried to book two spa treatments and that proved close to impossible. He got in touch with then in March, and after...More

Date of experience: June 2018
Thank Iva D
Reviewed 28 June 2018 via mobile

Lovely small spa. Service was good and therapist friendly and personable. Nice relaxation room with tea/coffee & water.

Date of experience: June 2018
Thank MaliaBi
Reviewed 25 June 2018

I redeemed my birthday spa voucher this weekend and me and my partner headed to Hazelwood Castle for some quality time together. Prompted by the staff when booking, we arrived at 2pm to have afternoon tea before our treatments at 4pm. We arrived at reception...More

Thank EmmaV3105
Reviewed 16 June 2018

Went for a 'spa afternoon and afternoon tea' with a couple of friends. Not really sure how they can call it a 'spa'. It is a mud chamber with a couple of treatment rooms and a dingy relaxing area with self serve cold tea and...More

Date of experience: June 2018
2  Thank Margaret W
Reviewed 22 April 2018

My daughter made a booking here for the Mum And Me… Spa Day for two package on the 08/03. This booking was made after a three days of my daughter trying to call, leaving messages and attempting to email through. Once she finally got through...More

Date of experience: April 2018
Thank ruthr2931
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