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The Spa at Mottram Hall

Wilmslow Road | Mottram Hall Hotel, Mottram St. Andrew SK10 4QT, England
+44 1625 828135
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Review Highlights
Lovely spa and ‘Day of Leisure’ package is a bargain

Just come back from a lovely hen do day here and the staff (Sara and Jessica) could not have been... read more

Reviewed 3 weeks ago
Rosie B
,
Manchester, United Kingdom
via mobile
Been to better

Wasn't very organised the swimming pool was busy many people put towels on beds but didn't come... read more

Reviewed 3 weeks ago
Jan189
,
Nottingham, United Kingdom
Read all 174 reviews
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Overview
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Set within the glorious Mottram Hall Hotel, the Mottram Spa contains a series of treatment rooms providing ESPA treatments and Jessica Nails, an indoor pool, Jacuzzi, Steam Room & Sauna plus the UK's First Alfresco ThermoSpace facilities with outdoor Jacuzzi, Brechelbath and Stonebath to enjoy and relax in. There are full health club, gym and studio facilities on site with a thriving membership.
  • Excellent49%
  • Very good20%
  • Average16%
  • Poor9%
  • Terrible6%
Travellers talk about
“outdoor jacuzzi” (19 reviews)
“light lunch” (18 reviews)
“spa area” (11 reviews)
Suggested Duration: 2-3 hours
LOCATION
Wilmslow Road | Mottram Hall Hotel, Mottram St. Andrew SK10 4QT, England
CONTACT
Website
+44 1625 828135
Write a ReviewReviews (174)
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All reviews
"outdoor jacuzzi"
in 19 reviews
"light lunch"
in 18 reviews
"spa area"
in 11 reviews
"hot tub"
in 12 reviews
"great spa"
in 8 reviews
"steam room"
in 11 reviews
"spa days"
in 6 reviews
"lovely products"
in 2 reviews
"health club"
in 2 reviews
"spa deal"
in 2 reviews
"relaxing room"
in 2 reviews
"healthy choices"
in 2 reviews
"evening meal"
in 5 reviews
"treatment rooms are"
in 2 reviews
"including lunch"
in 2 reviews
"few niggles"
in 2 reviews
"lovely pool"
in 2 reviews
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1 - 10 of 173 reviews

Reviewed 3 weeks ago via mobile

Just come back from a lovely hen do day here and the staff (Sara and Jessica) could not have been more helpful, polite or professional. I never write Tripadvisor reviews but it was such good customer service that really made the day it should be...More

Thank Rosie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Wasn't very organised the swimming pool was busy many people put towels on beds but didn't come back looking tiredMore

Thank Jan189
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MottramHall, Manager at The Spa at Mottram Hall, responded to this reviewResponded 3 weeks ago

Hello Jan189 Thank you for taking the time to relay your recent experience with us, I'm sincerely sorry that some aspects of your visit did not live up to your expectations. I sincerely hope you might have the opportunity to return to The Spa at...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2018

tired, old, shabby....not worth the money, everything cots the earth but they don't re- invest.....I would not go there again....More

2  Thank perth45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MottramHall, General Manager at The Spa at Mottram Hall, responded to this reviewResponded 6 June 2018

Hello perth45 Thank you for your review, and for taking the time to share your thoughts on TripAdvisor on our Spa Page. I know Amanda has been in communication with you directly; I can only apologise again that your stay was not as you had...More

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Reviewed 1 June 2018

We came for a spa day in January - it was a package which included pastries on arrival, lunch, access to the spa, a free gift and a 50 min treatment. On arrival we were eventually greeted by someone who took us downstairs to decide...More

Thank jessicaaa2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2018

Spent a day here along with my daughter-in-law on an "Escape" package which was good value. Warm welcome from an experienced professional Receptionist. Guided tour of the facilities was helpful. Treatments were exceptionally good with Staff well trained, pleasant and efficient. Swimming pool as expected,...More

Thank PinkBlancmange44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MottramHall, Manager at The Spa at Mottram Hall, responded to this reviewResponded 6 June 2018

Hello PinkBlancmange44 Thank you for taking the time to post your comments on Tripadvisor, I am grateful for your constructive feedback and will certainly address the points you have raised. I do hope we have the opporuniyt of welcoming oyu back at some point in...More

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Reviewed 28 May 2018

took daughter for birthday spa treat, Mottram Hall staff very kind and upgraded us and treats in room on arrival.Beautiful refurbished spa with hot tub and jacuzi. Great spa treatments and brilliant relaxing room to chill in after massage. Food very good vegan food made...More

1  Thank Y5263WObarbaraj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MottramHall, Manager at The Spa at Mottram Hall, responded to this reviewResponded 6 June 2018

Hello Y5263WObarbaraj Thank you for taking the time to post your fantastic feedback on TripAdvisor, I am delighted to hear you and your daughter and enjoyed your overall experience of Mottram Hall. We look forward to welcoming you back at very soon. Kind regards Stephanie...More

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Reviewed 21 May 2018 via mobile

Went for a spa day for my birthday and as soon as we walked in, the girls behind reception, Jess in particular, showed us to our changing rooms and we had prosecco and orange juice set out for my group. She made sure we knew...More

Thank MW1997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MottramHall, Manager at The Spa at Mottram Hall, responded to this reviewResponded 6 June 2018

Hello MW1997 Thank you for taking the time to post your fantastic feedback on TripAdvisor, I am delighted to hear you enjoyed your Spa experience at Mottram Hall. We look forward to welcoming you back at very soon. Kind regards Stephanie Parry Spa Operations Manager

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Reviewed 21 May 2018

My family and I went to Mottram Hall for a 21st birthday/spa day. As they knew it was a special occasion we had a private changing room and prosecco included. There was a great range of spa treatments available in the package we had booked...More

Thank Ella B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MottramHall, Manager at The Spa at Mottram Hall, responded to this reviewResponded 6 June 2018

Hello Ella B Thank you for taking the time to post your fantastic feedback on TripAdvisor, I am delighted to hear you and your family enjoyed your 21st Birthday celebrations Spa Day experience at Mottram Hall. We look forward to welcoming you back at very...More

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Reviewed 20 May 2018

such a lovely spa day here, amazing facilities and fabulous staff. I had an amazing back and facial massage off Tegan who was so lovely and made me feel comfortable and relaxed! all the other spa staff were really pleasant and helpful too!

Thank eviewalsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MottramHall, Manager at The Spa at Mottram Hall, responded to this reviewResponded 6 June 2018

Hello eviewalsh Thank you for taking the time to post your fantastic feedback on TripAdvisor, I am delighted to hear you enjoyed your Spa experience at Mottram Hall. We look forward to welcoming you back at very soon. Kind regards Stephanie Parry Spa Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2018 via mobile

I visited this spa due to my colleagues telling me how amazing it is here! and WOW I was not disappointed what an amazing facility you have! The staff were all first class .. from arrival to leaving.. can really tell they enjoy their job!...More

Thank lilemstanton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MottramHall, Manager at The Spa at Mottram Hall, responded to this reviewResponded 6 June 2018

Hello lilemstanton Thank you for taking the time to post your fantastic feedback on TripAdvisor, I am delighted to hear you enjoyed your Spa experience at Mottram Hall We look forward to welcoming you back at very soon. Kind regards Stephanie Parry Spa Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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