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Review Highlights
Wonderful 'Float Away' Package

My husband and I had a wonderful Float Away treatment package together. Staff very friendly and the... read more

Reviewed 13 August 2017
via mobile

My wife booked us both in for a massage with Yasmin and I have to say how great it was. Very... read more

Reviewed 1 week ago
Maidstone, United Kingdom
via mobile
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  • Excellent46%
  • Very good26%
  • Average5%
  • Poor0%
  • Terrible23%
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Mercure Great Danes Hotel, A20 Ashford Road, Hollingbourne, England
+44 1622 880639
Reviews (34)
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All reviews hot stone back massage sauna and jacuzzi facial yasmin stresses
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1 - 10 of 33 reviews
Reviewed 1 week ago via mobile

My wife booked us both in for a massage with Yasmin and I have to say how great it was. Very professional and we both left feeling very relaxed. We will definitely return!

Thank Mikemr123
Reviewed 2 weeks ago via mobile

I repeatedly go here for various treatments including facials and massages. Yasmin is the best practitioner, very thorough, hardworking and really puts her back into finding and releasing all my knots. My husband is a very fussy customer and is also impressed with Yasmin. She...More

1  Thank RoxyBaron
Reviewed 2 weeks ago via mobile

I regularly come to have an eyebrow tidy and back massages with Yas, and I can't fault her. She is always friendly, polite and professional, and her back massages are amazing. I've been coming here on and off for years and have always had a...More

Thank rebz1000
Reviewed 4 weeks ago

At the end of a stressful week, there is nothing better than a one-hour full body massage session to get the knots out and chill. Part of my overall fitness regime which keeps me sane.

Thank dcs618
Reviewed 28 August 2018 via mobile

If you want a relaxing and enjoyable experience , then don’t go here. I can honestly say I have never experienced such awful customer service in my life. Very rude staff, who are confrontational, patronising and who don’t take accountability for their own mistakes but...More

Thank SammyD27
Reviewed 27 August 2018 via mobile

Don't even bother going here!!! The worst customer service I've ever received!! Rude staff, confrontational despite them being late for treatment. No apology, and resulted in no treatment as she was simply awful!! Would never recommend!!

Thank sjdfd
Reviewed 17 March 2018 via mobile

Whilst staying at the Great Dane mercury hotel we used the pool, steam room,sauna and jacuzzi as well as having a treatment . We had a hot stone back massage which was really relaxing and pleasant .

Thank Diana B
Reviewed 2 December 2017 via mobile

Lovely relaxing massage with hot stones in a joint room with my husband - an anniversary treat. Would use again

Thank Sheila F
Reviewed 25 August 2017 via mobile

My other half and I visited the spa for an overnight stay at the hotel and we just have to mention how fantastic Yasmin is at the spa. I had a full body massage and my other half had a back massage and the service...More

1  Thank MillieMollieMandy_10
Reviewed 13 August 2017 via mobile

My husband and I had a wonderful Float Away treatment package together. Staff very friendly and the treatment was soooo relaxing. The only down point I felt was the broken/shabby furniture, mis-matched towels, and the room felt a bit small for two couches. It was...More

1  Thank Raaaaaa
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