We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Open today: 09:00 - 17:30
Review Highlights
Totally relaxing!

I went for a full body massage and I was not disappointed! I explained my aches and pains from a... read more

Reviewed today
St Helens, United Kingdom
So unique

This was my 2nd visit to Chill Out and once again the welcome and service we got from the staff... read more

Reviewed 7 March 2018
Steve C
Merseyside, United Kingdom
Read all 89 reviews
All photos (9)
Full view
Traveller Overview
  • Excellent70%
  • Very good21%
  • Average3%
  • Poor3%
  • Terrible3%
Travellers talk about
“my mum”(9 reviews)
Along its own tree lined driveway from Knowsley Village and situated within the gated walls of the magnificent Knowsley Hall, the home of Lord Derby, the multi-award winning Chill Out Spa offers a haven of peace and tranquility and a spa experience...more
Closed Now
Hours Today: 09:00 - 17:30
See all hours
Suggested duration: More than 3 hours
Stanley Grange Ormskirk Road, Knowsley L34 4AR, England
+44 151 545 1051
Reviews (89)
Filter reviews
89 results
Traveller rating
Traveller type
Time of year
Show reviews that mention
All reviewsglass of proseccomy mumchanging roomsstaff were lovelyjacket potatolight lunchnail polishpedicurebistrothalgorobesexfoliationritual
Updating list...
1 - 10 of 89 reviews
Reviewed today

I went for a full body massage and I was not disappointed! I explained my aches and pains from a very active weekend and they focused on those areas for me. The pressure they applied was firm but manageable. I felt so relaxed and at...More

Thank hg252018
Reviewed 2 weeks ago via mobile

Booked the half day for myself and two friends at £95/person, as it was a special occasion we got the ‘vip package’ that is 1 glass of prosecco and 1 chocolate for an additional £5/person. Note, I didn’t know this was all we got at...More

1  Thank Tess D
Steve C, Owner at Chill Out Spa, responded to this reviewResponded 1 week ago

Hi Tess, We appreciate the feedback even though, in this instance, it looks like we came up short on your expectations. I did just want to respond on a few of the issues raised in the interests of a balanced view. We 'schedule' time in...More

Reviewed 13 June 2018

I'm sorry to be writing this review as I love Chill Out Spa and if I were writing about the massage treatments, facilities etc, it would five stars - but... After a lovely morning there with my mum, we rounded off the day with a...More

4  Thank clarasri
Steve C, Owner at Chill Out Spa, responded to this reviewResponded today

Hi Clarasri I am so sorry to hear about your experience. We are totally unaware of the issue and we can find no record of any email sent to us regarding the matter. I can assure you that we take any feedback like this very...More

Reviewed 7 March 2018

This was my 2nd visit to Chill Out and once again the welcome and service we got from the staff here was fantastic. As well as the superb facials my friend and I stayed for some tapas in the restaurant. I have to say it...More

3  Thank Steve C
Reviewed 5 March 2018 via mobile

We went on a couples day and both had the ultimate spa experienced. I changed my treatment slightly and enjoyed an exfoliation, massage and facial with Siobhan. Andy had slightly different treatments with Rachel. Like the title says it was amazingly relaxing. Lunch was light...More

Thank Jilllian
Reviewed 3 March 2018 via mobile

I was lucky enough to be treated to a half-day spa with my friend who is a member and regular Chill Out Spa user. The Spa is very high spec & feels luxurious from entry. All the staff were lovely & friendly as was the...More

Thank CowleenMc
Reviewed 3 January 2018

Visited with friends for massage and tapas. Staff very friendly/attentive. Nice bistro area and chill out room. My full body massage was amazing, one of the best I've had. Also had access to jacuzzi. Though there are no other "wet" facilities (IE no pool, sauna,...More

1  Thank Coweam
Reviewed 15 May 2017

From the moment you walk through the doors you can feel the relaxing and comfortable atmosphere about this amazing place. This is mainly due to the warm and welcoming receptionist,and the beautiful surroundings. The girls are all so friendly but very professional too. My friend...More

1  Thank Patricia C
Reviewed 3 May 2017 via mobile

Love a visit to Chill Out Spa for a nice day of R&R out of the city. Visited with a friend and we got a great deal and added on use of the hot tub with a glass of fizz which is a lovely addition....More

Thank mannix18
Reviewed 18 April 2017 via mobile

My partner and I decided to treat ourselves to a spa day after the Easter break to unwind after our busy bank holiday with the children. When making the booking the lady who took my booking was extremely helpful. I advised I was looking for...More

Thank shamy77
View more reviews
Questions & Answers
Ask a question
5 December 2016|
AnswerShow all 3 answers
Response from nm159 |
Chill Out spa does not have a Sauna or a Steam Room. It does, however, have a Hot Tub that all parties can gain exclusive use to for a designated time slot.
6 October 2016|
AnswerShow all 2 answers
Response from Prezzerlar | Reviewed this property |
Yes - apologies for the delay responding. I didn't see the question until now! I think it's a fab place to go for a birthday treat! I wish I had been there when I was 16 😀