Pampered Ponies, Limited

Pampered Ponies, Limited, West Bay: Address, Phone Number, Pampered Ponies, Limited Reviews: 4.5/5

Pampered Ponies, Limited
4.5
About
Established in 1996,Pampered Ponies is located on a beautiful beachfront property where we have 13 professionally trained big and beautiful horses. We are always happy to have you join us on various types of rides for maximum enjoyment of your visit to the Beautiful Island of Grand Cayman.
Suggest edits to improve what we show.
Improve this listing

Tours and Tickets

Popular mentions

4.5
432 reviews
Excellent
349
Very good
42
Average
17
Poor
3
Terrible
21

Karen K
Austin, TX6 contributions
Swim ride
Mar 2020 • Friends
Just went on a swim ride with Pampered Ponies and had the BEST time. My group of friends was 50/50 on experience with horses, and those of us that know how to ride had just as much fun as the newbies. Weather conditions permitting, this company will actually let you swim the horses, not just wade in the water up to their belly. Super fun. Highly recommend. The horses are in great condition and well cared for. No skinny ones here!
Written 10 March 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Seaside560479
1 contribution
An Amazing Experience
Feb 2020 • Couples
We booked the beach ride not really knowing what to expect, but in the end we’re blown away with the positive experience! They picked us up right from the front of the Westin Hotel, and the owner greeted us upon arrival. From the second we arrived you could tell they take great care of their animals, and from talking with our guides it was easy to see how much they cared for the horses they worked with. I have some experience riding, but my boyfriend did not so he was incredibly nervous. The staff was so encouraging and the manager, Bing, gave a great quick run down on how to control the horse while riding which seemed to really help my boyfriends nerves. We chose just to do a beach ride, but they also offered a ride that included riding through the ocean. If we ever get the chance to go again we would definitely chose the swim ride, they seemed to have a plan for everything and the couple with us who did swim had nothing but rave reviews about it. All in all, it’s an amazingly run place with super kind staff who catered to all riding levels!
Written 25 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Cassandra H
Lakeville, MA54 contributions
Fun but a little stressful
Feb 2020 • Family
I would recommend this excursion for more experienced riders. I was fine (rode horses as a child) but some members of our party had a hard time controlling the horses. A horse from another farm got loose on the beach (not pampered ponies fault) and it spooked our horses. Our 13 year old was nearly thrown off and was really upset following the experience- says he will never do horseback riding again. The swimming with the horses was ok but kind of gross with all the horse poop in the water.
Written 24 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Whitney S
Bellefonte, PA2 contributions
Stay away!
Feb 2020 • Family
The owner of this establishment is very rude! There was an issue with the horse in front of me and she started to yell and belittle me in front of the entire group of 8 other riders. Something about ‘other drivers up her ass and her 90 thousand Range Rover’ Honestly, not only is the owner very unprofessional the horse boarding area is very primitive and leaves a lot to be desired. The beach is very dirty, covered with trash. If this woman behaves this way to paying customers, I can only imagine how she treats the poor horses.
Written 3 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lgregoryg
1 contribution
Might reconsider
Jan 2020 • Couples
So I also agree with many others that I wanted this experience to be as great as it could be but it was the furthest thing from that. Me and my girlfriend went to this where my mother bought the experience for us as a Christmas present. My girlfriend is not huge on riding horses but she was willing to give it a shot. When we arrived I had to use the bathroom and was told I was not allowed to use the one directed to me by the Driver and given no other option but to “hold it”. Then we immediately were told to put our belongings in a smelly stinky unsanitary closet where they would be help until we returned. We then started loading onto the horses where some of them began looking a little new and younger which began to concern us. We decided to do it anyway and started our journey but as we got further and further my girlfriend continued to stay uncomfortable with her “newly broken in horse”. As we got to the beach (which like others said was dirty and a mess) she finally decided from her horse not allowing her much control and the strength of the waves she was done. We decided to turn back where the attendants handled the situation pretty good. She walked back as the attendant brought the horse next to him and I rode behind them. I feel bad for the horses because you could clearly tell they wanted to go out on the ride and that this was enjoyable for them. Upon arriving back I brought my horse the the pen or stable whatever you want to call it and retrieved my backpack. Once I got it we prepared to head back to our hotel but we were stopped by the owner. She began telling me that no one paid for the experience and I needed to pay right now. Circle back to the beginning where I was told by my mom and the front desk that upon calling and confirming with the women that it was already paid for in advance. As I wanted to get my girlfriend out of the environment because she was still very much anxious about this and on the brink of tears I said fine and gave my card where she gave me 25 dollars off for not completing the experience LOL. Once we got back to the hotel after being dropped off by one of the workers of pampered ponies I went to the front desk where I asked about the confusion. They went to check on this and confirmed the day prior they called to let the owner know my mom was going to pay for it and that pampered ponies had a card on file to charge when we were done. As I mentioned this to the owner when trying to not pay out of pocket before leaving she said that “i would never take payment in advance and I never hold cards” obviously changing from what was told to me the day prior. When the women at our front desk called to try resolving this problem for us she very calmly explained the situation to the owner who in response was screaming at her. She hung the phone up to try figuring something out on our end but I asked if she could call back so I could personally talk to the owner. When speaking to her the conversation started fine where she was trying to help resolve it but when I called her out for being #1 way more aggressive then she needed to be and #2 wrong about how I told her she had my moms card on file (which she did) but told me when there she didn’t (a lie). The conversation ended with her asking to get my moms card number back so I can call her and give it to her and she will cancel my charge.I asked if she could have handled the situation a little more calm because her tone since we left the grounds had seemed flustered and frustrated in which she responded with “you go get the number so I can run that camel yours and we will never have to speak again ok?” Click.... again I wanted this to be an amazing unforgettable experience that went a different direction with my girlfriends uneasy feeling but took a nosedive with everything upon arrival back. Would recommend to 1/2 out of 10 people who can let these things go but this did nothing but fluster and frustrate me over what should be an amazing escape from reality.
Written 10 January 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jeanne C.
4 contributions
Should be top on your list for things to do in the CI
Jan 2020
I'm a novice rider so was a little apprehensive about this experience. I had nothing to worry about. The crew were wonderful and the horses new what they were doing. Bareback riding on a horse in the ocean, it doesn't get any more awesome than this experience.
Written 5 January 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jeffrey F
Norwich, CT46 contributions
Awsome ride
Dec 2019 • Couples
I can not recommend Pampered Ponies enough. It is the highlight of my trip to the Cayman Islands. The horses are beautiful, well cared for, and well trained. For me riding on the beautiful beach and swimming with my horse is a zen like experience. I feel totally at one with the horse, the sun, the sea, the sand, and the wind. Life does not get any better.
The bareback swim was an excellent experience.
Written 2 January 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Carpe_Diem071
Littleton, CO11 contributions
Call Do Not Email
Dec 2019 • Family
We tried emailing to book a ride with all our family members. We responded within 23 minutes to confirm our reservation but they did not receive it, even though we were replying to their email. Our group got split up into 2 days because of this and it was our fault it occurred so they made no extra accommodations, no discount, no I'm sorry, etc. It was clear it was our fault they did not receive our reply. Every email was as if it was the first time we had ever communicated. They did not have ability to read prior emails below in an existing email. Very frustrating and can't recommend them since they don't stand behind their mistake.
Written 26 December 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

sage97
owings mills maryland459 contributions
A GREAT TIME
Nov 2019
We had read bad reviews for this stable. But we had no complaints at all. The horses were manageable, the staff was friendly and explained to the first timers how to handle the horse. They took pictures along the way (using your own camera). The beach ride going into the ocean was a little daunting, if you do not know how to swim ask for a life vest. They do not travel a little out but far enough out to the horse's neck. We had enough time to ride and to take pictures and drink bottled water which they provided. A must do.
Written 9 December 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Fenwickmermaid
Fenwick Island, DE10 contributions
Awesome adventure
Nov 2019
What a great experience with my son. We were picked up from our hotel right on time by a friendly driver. We had to stop to pick up another fun group of gals nearby before heading to pampered ponies property. We were delighted by the friendliness of the staff and the swift and sure instructions on riding and managing our horses. The horses were seemingly well care for and calm. We loved seeing the new pups on the property too. The ocean swim was amazing even with the rough surf that day and we were grateful for the wonderful pics they had taken of us for family memories. Would most certainly do this again with Pampered Ponies.
Written 7 December 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Showing results 1-10 of 430
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing