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Carmel Car & Limousine Service: Tours & Tickets

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Traveller Overview
  • Excellent23%
  • Very good10%
  • Average7%
  • Poor9%
  • Terrible51%
1 week ago
“Pick up at JFK”
4 weeks ago
“Laguardia to Manhattan”
About
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15°
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Nov
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Contact
New York City, NY
City Hall Area
Website
+1 866-666-6666
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Carmel Car & Limousine Service Tours and Tickets
from US$14,17
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from US$13,69
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from US$14,88
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from US$25,00
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from US$37,50
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from US$62,50
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from US$22,22
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from US$63,00
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from US$30,37
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from US$22,22
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from US$24,75
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from US$24,75
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from US$75,00
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Reviews (1 057)
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Traveller rating
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448
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1 - 10 of 895 reviews
Reviewed yesterday

I've used Carmel car service in NYC for 25+ years! I just got back yesterday from NYC and used them for all my airport transfers. It dawned on me I had never written a review for them. So...here you go....Don't look anywhere else - this...More

Date of experience: October 2019
Thank SisSandals
Departure66726351517, Manager at Carmel Car & Limousine Service, responded to this reviewResponded yesterday

Dear SisSan, We appreciate your review, as well as the fact that you took your time to write these nice comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team.

Reviewed 3 days ago

Have always had good experience with Carmel. Reservations are easy through the App. Driver arrived early and called my cell to alert me he was there. Tolls and grat included in the total and for whatever reason received a $6 discount on the fare.

Date of experience: October 2019
Thank Terry B
Departure66726351517, Manager at Carmel Car & Limousine Service, responded to this reviewResponded 2 days ago

Dear Customer, We appreciate your excellent review, as well as the fact that you took your time to write these nice comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team.

Reviewed 4 days ago

My daughter and I were booked on a Canada New England cruise leaving from the Brooklyn Cruise Pier. we were flying in a day early to spend some time in the city. I booked Carmel on high recommendations from many others. I booked three transfers...More

Date of experience: October 2019
Thank momthree
Departure66726351517, Manager at Carmel Car & Limousine Service, responded to this reviewResponded 2 days ago

Dear Customer, We sincerely apologize for any inconvenience caused to you and your party. If you wish, please provide us your trip details, via our website at: www.carmellimo.com & choose the customer care tab. We will look at your comments, and we'll reply and take...More

Reviewed 4 days ago

We used this service from JFK to Midtown New York and back again. The service was prompt, professional and very efficient would highly recommend and whilst we do not intend to go back to New York will use again should we change our minds!

Date of experience: October 2019
Thank GKLtd
Departure66726351517, Manager at Carmel Car & Limousine Service, responded to this reviewResponded 2 days ago

Dear Customer, We appreciate your excellent review, as well as the fact that you took your time to write these nice comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team.

Reviewed 1 week ago

Very easy to book on line. Payment is due at booking. Driver called prior and arrived right on time at hotel for transport to cruise terminal. Not sure how well he spoke English but was polite and courteous. Upon arrival at cruise terminal, he mentioned...More

Date of experience: September 2019
Thank lljost
Departure66726351517, Manager at Carmel Car & Limousine Service, responded to this reviewResponded 2 days ago

Dear Customer, We appreciate your review, as well as the fact that you took your time to write these comments. We apologize for any inconvenience and we hope that you will continue to use our services in the future. Sincerely, Carmel Team.

Reviewed 1 week ago

After reserving a car online, Carmel was over 45 minutes late and told us it would be at least 20 more minutes before she could be picked up.More

Date of experience: October 2019
Thank Ratherstayhome1
Departure66726351517, Manager at Carmel Car & Limousine Service, responded to this reviewResponded 2 days ago

Dear Customer, We sincerely apologize for any inconvenience caused to you and your party. If you wish, please provide us your trip details, via our website at: www.carmellimo.com & choose the customer care tab. We will look at your comments, and we'll reply and take...More

Reviewed 1 week ago

We used Carmel both to and from LGA Airport to our hotel. The driver was on time and very helpful with our luggage. We have used Carmel many times over the years and always found the service to be excellent. By the way we were...More

Date of experience: October 2019
1  Thank sross615
Departure66726351517, Manager at Carmel Car & Limousine Service, responded to this reviewResponded 2 days ago

Dear Customer, We appreciate your excellent review, as well as the fact that you took your time to write these nice comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team.

Reviewed 1 week ago

Prepaid for private transfer from JFK to Hampton Inn NYC, Sept 17/19 for myself and a friend. Black Sienna, car 1160 picked us up, end of trip, presented bill which included $20 tip for him, congestion tax, other tax, added up to just under $40....More

Date of experience: September 2019
Thank 268gwenn
Departure66726351517, Manager at Carmel Car & Limousine Service, responded to this reviewResponded 1 week ago

Dear Customer, We sincerely apologize for any inconvenience caused to you and your party. Unfortunately the congetion fee already went into effect a few month ago. If you wish, please provide us your trip details, calling our complaint line at 212-662-9807. We will look at...More

Reviewed 1 week ago

Carmel used to be amazing--always on time and courteous drivers, but that was several years ago. I made the mistake of booking a car to a job interview in NJ from Manhattan and the car was 20 minutes late. I barely made it to the...More

Date of experience: September 2019
Thank emilie01010
Departure66726351517, Manager at Carmel Car & Limousine Service, responded to this reviewResponded 1 week ago

Dear Customer, We sincerely apologize for any inconvenience caused to you and your party. If you wish, please provide us your trip details, via our website at: www.carmellimo.com & choose the customer care tab. We will look at your comments, and we'll reply and take...More

Reviewed 1 week ago

Despite several calls to dispatcher who supposedly sent 3 cars to pick us up...was left hanging at Newark on 26 September. Had to grab a taxi. Carmel sent email with $6 discount for next trip...suspect this is business model, happy to churn and burn customers...no...More

Date of experience: September 2019
Thank johncooksey
Departure66726351517, Manager at Carmel Car & Limousine Service, responded to this reviewResponded 1 week ago

Dear Customer, We sincerely apologize for any inconvenience caused to you and your party. If you wish, please provide us your trip details, via our website at: www.carmellimo.com & choose the customer care tab. We will look at your comments, and we'll reply and take...More

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Questions & Answers
Ask a question
AngelaWilson
20 February 2019|
AnswerShow all 4 answers
Response from Luccia_P_R | Reviewed this property |
Do you know you have to dial international code first? +01 212-666-6666.
0
Votes
LindaNuc
12 July 2018|
AnswerShow all 4 answers
Response from JessiAnn85 | Reviewed this property |
I found Carmel to be more expensive because they add the tolls and a tip after your quoted price. Uber prices vary significantly but I found them cheaper for the same route when I used them.
3
Votes
Lillylid
22 September 2017|
AnswerShow all 10 answers
Response from BeezerFamily | Reviewed this property |
I am very sorry to say that we can relate to your experience. We found it impossible to be able to get our questions answered and to have calls returned (we were continually promised that someone would get back to us). In... More
2
Votes