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Untapped Cities: Tours & Tickets

Open today: 09:00 - 18:00
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Traveller Overview
  • Excellent88%
  • Very good7%
  • Average3%
  • Poor1%
  • Terrible1%
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“penn station”(49 reviews)
“ellis island”(50 reviews)
About
Untapped New York is a unique walking tour company dedicated to finding and sharing New York City's hidden gems and giving you access to some of the city's most off-limits places!
Certificate of Excellence
Open Now
Hours Today: 09:00 - 18:00
Suggested duration: 1-2 hours
Contact
New York City, NY
Chelsea
Website
+1 347-784-3157
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Untapped Cities Tours and Tickets
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Reviews (552)
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LanguageEnglish
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Traveller rating
474
44
19
6
4
Show reviews that mention
All reviews penn station woolworth building ellis island hospital tour behind the scenes great tour grand central terminal cass gilbert flushing meadows hard hat tour corona park off limits our tour guide the subway system native new yorker wealth of knowledge city hall
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1 - 10 of 547 reviews
Reviewed 2 days ago

Loved it. You normally just pass by Grand Central. Always in a rush. Sure, you know it's beautiful. Every knows it. But you rarely stop to see the staff walking behind the glass corridors, or the tennis court, or the beautiful Gustavino arches in the...More

Date of experience: October 2019
Thank fanny a
Reviewed 2 days ago via mobile

A brilliant tour giving so much more insight into Grand Central Terminal now and the history as to how we got to what we have today. Grand Central is pivotal part on New York, this tour is recommended, we took towards 2 hours, a little...More

Date of experience: October 2019
Thank Southside1Glasgow
Augustin P, Owner at Untapped Cities, responded to this reviewResponded 2 days ago

Thank you very much for recommending this tour and for the feedback!

Reviewed 3 days ago

The only real improvement would have been the use of the microphone and headsets. it was difficult at times to hear the explanations by our guide.

Date of experience: October 2019
Thank BoardingPass763504
Augustin P, Owner at Untapped Cities, responded to this reviewResponded 2 days ago

Thank you for your feedback, that's a greta suggestion!

Reviewed 5 days ago

The tour was great, my friends and myself enjoyed it very much. I was great to learn the history of the subway and the amazing architecture. Our guide Heather was very knowledgeable and fun. She was great in explaining and pointing out the little details...More

Date of experience: October 2019
Thank Venture62476936527
Augustin P, Owner at Untapped Cities, responded to this reviewResponded 4 days ago

Thank you so much! Really glad you enjoyed this experience

Reviewed 5 days ago via mobile

So many unexpected things to see! Mandy is the most knowledgeable and enthusiastic guide. As usual, Untapped Cities never disappoints.

Date of experience: October 2019
Thank SueS3398
Augustin P, Owner at Untapped Cities, responded to this reviewResponded 5 days ago

Thank you!

Reviewed 6 days ago

Great Experience and worthwhile....I've been going through GC every weekday for the last 12 years and always wanted to do one of the tours. Guide was outstanding -- great history -- will never look at GC the same way!

Date of experience: October 2019
Thank Fairfield123456
Augustin P, Owner at Untapped Cities, responded to this reviewResponded 5 days ago

Thank you so much! This means a lot

Reviewed 1 week ago via mobile

Superb tour of NYC subways. Justin’s knowledge of the subways was encyclopedic and entertaining. Listening devices provided also made it enjoyable for the hearing challenged. Would recommend highly

Thank LawrenceH835
Augustin P, Owner at Untapped Cities, responded to this reviewResponded 5 days ago

Thank you very much!

Reviewed 1 week ago

I've always been interested in Ellis Island and this tour of the un-restored section of the Hospital wing was amazing. Our tour guide was extremely knowledgeable and was able to give us an in depth history since he was doing some of the research for...More

Date of experience: October 2019
Thank ndee101
Augustin P, Owner at Untapped Cities, responded to this reviewResponded 1 week ago

Thank you very much!!

Reviewed 1 week ago

i took the subway 6 line for 12 years in the 80's & 90's and she provided insight that was very cool. Things that were right in my face, so many objects and that i just took for granted were explained.. I reluctantly already knew...More

Date of experience: October 2019
Thank Jamyankee
Augustin P, Owner at Untapped Cities, responded to this reviewResponded 1 week ago

Thank you very much for reviewing our Underground Tour of the NYC Subway! Really appreciate you taking the time to do so, thank you again

Reviewed 1 week ago

Justin loves GCT and it shows. Great anecdotes and tons of historic detail. Justin follows a story arc from the early days of train travel in NY to the present. His enthusiasm is palpable and he never got boring or repetitive. It helps that GCT...More

Date of experience: October 2019
Thank Robin166
Augustin P, Owner at Untapped Cities, responded to this reviewResponded 1 week ago

Thank you very much Robin! Justin indeed has a tru passion for Grand Central Terminal and I am glad it showed! Thank you again a see you soon on another of Justin's tour I hope

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Questions & Answers
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TimB529
4 July 2017|
AnswerShow all 3 answers
Response from Bestmom81 | Reviewed this property |
I found if you can book 3-4months out they'll be available dates. Some tours are only given in a specific season. Good luck!
2
Votes
poolgirlphotog
26 June 2017|
AnswerShow all 3 answers
Response from Gail H | Reviewed this property |
You don't need to bring your own hat. It's quite a process to go through security and take the boat over so you likely don't want to carry it. When you get to Ellis Island, go inside the main building (follow the crowds) and... More
0
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