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360 Chicago Observation Deck: Tours & Tickets

Open today: 09:00 - 23:00
All photos (5 812)
Full view
Certificate of Excellence
Traveller Overview
  • Excellent64%
  • Very good28%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“willis tower”(864 reviews)
“tilt experience”(226 reviews)
“john hancock”(167 reviews)
About
Located on the 94th floor of the John Hancock Center, 360 CHICAGO offers breathtaking views of Chicago’s skyline, the lakefront, and four states. It’s the only place you can enjoy Chicago’s highest thrill ride, TILT – a giant moving platform that...more
Certificate of Excellence
Open Now
Hours Today: 09:00 - 23:00
Suggested duration: 1-2 hours
As featured in 3 Days in Chicago
Contact
875 N Michigan Avenue, 94th Floor, Chicago, IL 60611-1803
Magnificent Mile
Website
+1 312-751-3681
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360 Chicago Observation Deck Tours and Tickets
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Reviews (10 646)
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8 175 results
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Traveller rating
5 057
2 315
606
131
66
Show reviews that mention
All reviews willis tower tilt experience john hancock signature room lake michigan elevator ride views are amazing entire city great view of the city city lights afraid of heights gift shop wait in line sunny day navy pier the magnificent mile observatory
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1 - 10 of 8 175 reviews
Reviewed yesterday

This would have been a great experience, but we saw several cockroaches near the bar!! It definitely put us off, especially since they serve food.More

Date of experience: October 2019
1  Thank 3243lena
Rob N, Manager at 360 Chicago Observation Deck, responded to this reviewResponded yesterday

Thank you for the feedback. This is absolutely unacceptable and we will investigate immediately. This would be a first for us, but we take this very seriously. We preventatively treat and inspect all food and beverage areas regularly and would never serve food or beverages...More

Reviewed 2 days ago

Plan your trip wisely and make sure you come here very early in the morning so you don't have to wait in line.More

Date of experience: October 2019
Thank crunch6
Rob N, Manager at 360 Chicago Observation Deck, responded to this reviewResponded 2 days ago

Thanks for the review. We do everything we can to get our guests up and down as quickly as possible. This weekend was Open House Chicago, a two-day event that brought in more visitors than normal. Our waits are normally very reasonable. If you call...More

Reviewed 2 days ago via mobile

Worth the wait! This venue provides amazing views of the Chicago area from Birdseye perspective. Once up there, you can’t possibly believe just how vast the lake is and just how flat the surrounding landscape is. People certainly found the attraction Tilt amusing. We grabbed...More

Date of experience: October 2019
Thank randymSF
Rob N, Manager at 360 Chicago Observation Deck, responded to this reviewResponded 2 days ago

Thanks for the nice rating of 360 CHICAGO. We're happy you enjoyed the views from the 94th floor. Hope to see you again soon!

Reviewed 4 days ago via mobile

Excelent experience, beautiful pictures, my teenager kids loved the experience, fully recommended, line is not too long

Thank 690isabelh
Rob N, Manager at 360 Chicago Observation Deck, responded to this reviewResponded 2 days ago

Thanks for the nice rating of 360 CHICAGO. We're happy you enjoyed the views from the 94th floor. Hope to see you again soon!

Reviewed 4 days ago

A great place to spend some fun time with friends. People watching, drinks, the tilt….. you could spend a whole day here. You can buy your full package tickets at the entry. Including a drink ticket at the Bar 94 which is right by the...More

Date of experience: April 2019
Thank D H
Rob N, Manager at 360 Chicago Observation Deck, responded to this reviewResponded 2 days ago

Thank you for your review of 360 CHICAGO! We're so happy you enjoyed your drinks at BAR 94 and the view. We hope you are able to join us again in the future!

Reviewed 5 days ago via mobile

First you get to see over this city in all directions I then paid the money to do the Tilt this also gives you a different look into the city streets below felt safe at all times and well looked after from ground floor to...More

Date of experience: October 2019
Thank William R
Rob N, Manager at 360 Chicago Observation Deck, responded to this reviewResponded 2 days ago

Thanks for your favorable review of 360 CHICAGO! We're happy to hear you enjoyed TILT. Hope to see you again soon!

Reviewed 6 days ago via mobile

Awesome place. Reasonable prices to enter and tilt was cheap enough to not say no to. Highly recommended.

Date of experience: October 2019
Thank Daisyduke202
Rob N, Manager at 360 Chicago Observation Deck, responded to this reviewResponded 2 days ago

Thanks so much for the nice review. We really appreciate the positive feedback. Come back again soon!

Reviewed 6 days ago

We had a Great time in Chicago. The 360 Observation Deck Plus the Tilt was exciting for us. One can view the City of Chicago and experience the Tilt, a bit scary to witness it tilting but its well worth doing it.

Date of experience: July 2019
Thank Diane G
Rob N, Manager at 360 Chicago Observation Deck, responded to this reviewResponded 2 days ago

Thanks a lot for the nice review of 360 CHICAGO! We’re thrilled you enjoyed TILT. Come back and see us again soon.

Reviewed 6 days ago

We used a Groupon to save a few bucks. Go on a sunny day! The views are amazing and we were never rushed. So glad we did this.

Date of experience: October 2019
Thank Marylander10
Rob N, Manager at 360 Chicago Observation Deck, responded to this reviewResponded 2 days ago

Thanks for the nice rating of 360 CHICAGO. We're happy you enjoyed the views from the 94th floor. Hope to see you again soon!

Reviewed 6 days ago

Arrived mid morning, no queuing, ear popping trip to the 94th floor. Fantastic views all round with the best views of the lake possible, I could see the curvature of the earth but not the opposite shore.

Review collected in partnership with this attraction
Date of experience: September 2019
Thank Tim_WCardiff
Rob N, Manager at 360 Chicago Observation Deck, responded to this reviewResponded 2 days ago

Thanks for your nice review of 360 CHICAGO! We're happy to hear you enjoyed the views from the 94th floor. Hope to see you again soon!

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Questions & Answers
Ask a question
Clemdogsan
23 September 2019|
AnswerShow all 2 answers
Response from Rob N | Property representative |
You cannot for security reasons. You can, however, run the stairs for charity once a year by signing up for Hustle Chicago. Google for more info.
0
Votes
474justicej
9 September 2019|
AnswerShow all 8 answers
Response from Rob N | Property representative |
Of course. Children under 3 are free.
0
Votes
joebeets
22 July 2019|
AnswerShow all 2 answers
Response from Rob N | Property representative |
Saturday is our busiest day, so we'd advise planing for about a 45 minute wait depending on when you arrive
0
Votes