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Gray Line Miami Tours: Tours & Tickets

Open today: 06:00 - 19:30
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Traveller Overview
  • Excellent31%
  • Very good29%
  • Average18%
  • Poor8%
  • Terrible14%
Travellers talk about
“biscayne bay”(11 reviews)
“day trip”(5 reviews)
“national park”(2 reviews)
About
A trip to Miami is not complete without visiting the Everglades, nature at its best. Our tour includes an airboat ride, alligator show and amazing views. The experienced airboat captain-guide takes tourists every day to this unique ecosystem where...more
Closed Now
Hours Today: 06:00 - 19:30
Suggested duration: More than 3 hours
Contact
815 NW 57 Ave., Suite 217, Miami, FL 33131
Downtown
Website
001-877-643-1258
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Gray Line Miami Tours Tours and Tickets
Key West Day Trip
446 Reviews
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Reviews (171)
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1 - 10 of 106 reviews
Reviewed 2 days ago via mobile

Driver communication was horrible. Stopped at some outdoor mall he left bus for over half hour. Then proceeded to drive to another mall miles away to drop off other people. We got to park and were told we had 7 minutes to visit shop and...More

Date of experience: October 2019
Thank Tony C
Rocio F, Manager at Gray Line Miami Tours, responded to this reviewResponded yesterday

Hello Tony, Thanks so much for writing this review. We apologize for the long wait on the bus, however those stops are already calculated on the pickup route. Regarding the gators, we unfortunately cannot guarantee a sight, they are in their natural habitat but yet...More

Reviewed 3 days ago via mobile

All was good in general, but maybe skip the stop at the Dolphin Mall and set a departure time so that we don't all go back to the bus whenever. All in all, good excursion, though.

Thank aption
Reviewed 3 days ago via mobile

I’m absolutely happy we have visited Key West - it is so different from Miami, more like a Caribbean village. Take a bus tour if you don’t wish to drive. The trip went smoothly, driver Eugenio was very nice. Be aware if you live somewhere...More

Thank 989janas
Reviewed 3 days ago via mobile

The trip in the bus was good in general, but to start they arrived 20 minutes after the pick up time. Our tour guide was a little bit rude. We didn't bought any trip with her because we had our plans, so that's not a...More

Date of experience: October 2019
Thank PatriciaV2849
Reviewed 2 weeks ago via mobile

Huge shout out to David and Maurice (Bus Driver). Both of them made the journey smooth and efficient. Tickets (Trolley Tour) were taken care of and easy when we arrived in Key West. It is an awesome day trip if you are looking to visit...More

Date of experience: October 2019
Thank 460jonathanb
Reviewed 3 weeks ago via mobile

We had a very pleasant time on the trip to key west. The guide was super nice and we went parasailing which was also so much fun. Would recomend!

Date of experience: September 2019
Thank klarajurkovnik
Reviewed 4 weeks ago

Nothing to do there , very boring and overrated trip. the beach was very dirty , full of alges and wood sticks .More

Date of experience: September 2019
Thank SharanSharan
Rocio F, Manager at Gray Line Miami Tours, responded to this reviewResponded 3 weeks ago

Thanks so much for writing this review. We are very sorry your experience was not up to expectations. We experienced the island first hand before loading the products and we have found that Bimini has so many different and unique activities to offer, from snorkeling...More

Reviewed 14 September 2019 via mobile

Absolutely fantastic value, to be honest just the trip alone was great value but Tamara the tour guide is fantastic and kept us really well informed of all of the local areas as we passed through.

Date of experience: September 2019
1  Thank Laurie R
Rocio F, Manager at Gray Line Miami Tours, responded to this reviewResponded 3 weeks ago

Thank you Laurie! Your review feels like a nice cozy hug as we work tirelessly every day to reach our 100% client satisfaction goal. I will most definitely forward Tamara your nice words. Have a wonderful day!

Reviewed 7 May 2019

Dirty old white coach with bashed wheel arch and rear bumper hanging off was no resemblance to execute coach on their website. Driver did not provide much information during tour. Did not stop at Coco Walk or Wynwood only stop was 25 min at Little...More

Date of experience: April 2019
1  Thank Ian M
Reviewed 16 April 2019

I was told that Everglades tours require a little patience. since timing is not guaranteed, but this experience with Grey Lines was far beyond my worst expectations!! We reserved for a Sunday morning tour in April, and the pickup was at the hotel. On Sunday...More

Date of experience: April 2019
2  Thank Alessandro F
Rocio F, Manager at Gray Line Miami Tours, responded to this reviewResponded 28 May 2019

We are extremely sorry for this inconvenience. We understand that a refund sometimes is not the best solution; however we are are working on fixing these issues that sometimes arise when there are events in town. We apologize one more time and if you ever...More

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